Ratings based on 268 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 3, 2023 on Expedia
4 out of 5
by A traveller

Posted May 14, 2023 on Hotels
Nice hotel, you can tell hotel really took care of some of the details. If offers bath tub (with relaxing salt), steam bath (with levender smell therapy). However restaurant was not up to to the standards, breakfast was soso, dinner buffet ($1000ntd) was good at all. During dinner we saw some debris that was left at the plate area from breakfast, meaning they didn't do a thorough clean after breakfast? And no soft drinks for it's buffet which was rare as well.
4 out of 5
by A traveller

Posted Jan. 14, 2023 on Expedia
Comment from Hotel Management
Jan. 16, 2023 by Leslie, Hotel Management
親愛的貴賓您好 : 感謝您蒞臨花蓮秧悦美地度假酒店。 我們會繼續努力提供高品質服務,並期望在不久的將來能夠有再次為您服務之機會。 敬祝,日安 花蓮秧悦美地度假酒店 敬上
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 19, 2022 on Hotels
4 out of 5
by A traveller

recommened

Posted Dec. 31, 2021 on Hotels
fairly new estate, wonderful eco-garden pool is not heated but well design breakfast can be improved
Comment from Hotel Management
Jan. 5, 2022 by 花蓮秧悅美地度假酒店, Hotel Management
Dear Guest, Thanks for choosing . Your comment will help us to constantly improve our service. Thanks again and we look forward to serving you and offer you a better quality experience.
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 7, 2021 on Hotels
5 out of 5
by A traveller

Over all good

Posted Apr. 6, 2021 on Hotels
The room is big enough, clean and comfortable for a family of four.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 9, 2021 on Hotels
3 out of 5
by A traveller from Taiwan

Posted Oct. 7, 2020 on Expedia
It is unique that in such area, there is a resort like Hotel. The pool is very pretty and the room are clean. What need to improve 1. Quality of breakfast, the main attraction was local farm food, however, beside the vegetable/noodle stand, there is really nothing else local. Suggest adding more variety. 2. Since the Hotel focusing on being a "resort" but nothing is resort like in this facility, and everything cost money. 3. We paid more for "executive room" but there is nothing "executive" about it. Suggest at least offer some discount coupon for guest to use at bar or rent bikes for children to use in the "resort".
3 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 24, 2020 on Expedia