Ratings based on 66 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Mays Landing
Posted Feb. 3, 2024 on Expedia
Staff was incredibly friendly and helpful, they went over and above!! Location is excellent and convenient, quiet and relaxing!!
Comment from Hotel Management
Feb. 4, 2024 by ANA, Hotel Management
Dear Mr. Timothy,Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality.Should you at the meantime require any other assistance, please feel free to let us know.We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yours,Royal Tulip Springhill Team
by A traveller
Nice but can improve
Posted Oct. 27, 2023 on HotelsThe best part was the staff members at the front desk. The ladies were very friendly, welcoming and helpful.
Also, the size of the room was great amd breakfast options too!
The worst part was that there was no kids club open as it was under construction and they had no substitute for kids activities at all.
The people cleaning the rooms didn't do a great job. The shower clearly had grime on the edges. And they wouldn't swipe the balcony floor or wipe tables either.
Comment from Hotel Management
Oct. 27, 2023 by ANA, Hotel Management
Dear Valued Customer,Thank you for choosing Royal Tulip Springhill Resort Jimbaran as your preferred stay during your recent trip to Bali. We very much appreciate for taking the time to share your experience and to review our hotel. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality.Should you at the meantime require further assistance, please feel free to let us know. Sincerely yours, Royal Tulip Springhill Team
by A traveller
Posted Oct. 24, 2023 on Expedia
The room was spacious, with comfortable bed and soft sheets! Staff were always attentive and polite, and on several occasions went over and above! Wished we could have stayed longer.
Comment from Hotel Management
Oct. 26, 2023 by ANA, Hotel Management
Dear Mr. JamieThank you for sharing your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback.I will share you comments to my staff as we strive to continuously improve our facility and services to our guests.Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yoursRoyal Tulip Springhill Team
by A traveller
Posted Oct. 20, 2023 on Hotels
Just amazing highly recommend
Comment from Hotel Management
Oct. 23, 2023 by Rini, Hotel Management
Dear Roger, I would like to thank you for your recent visit at Royal Tulip Springhill Resort Jimbaran. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yours, Royal Tulip Springhill Team
by A traveller
Wonderful welcome drink , so relaxing this place .
Posted Oct. 8, 2023 on HotelsWe love to stay at Tulip Springhill Resort, so pleasant and friendly, our room very clean and wheelchair access, next trip will be back soon 😃
Comment from Hotel Management
Oct. 9, 2023 by Rini, Hotel Management
Dear Mrs. Erna,Thank you for sharing your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback.I will share you comments to my staff as we strive to continuously improve our facility and services to our guests.Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yoursRoyal Tulip Springhill Team
by A traveller
Posted Sep. 19, 2023 on Expedia
Thank you to Sri in the restaurant, she’s so welcoming and very friendly.
We can see she’s such a star making sure she greet with smile and look after every table.
Comment from Hotel Management
Sep. 20, 2023 by Rini, Hotel Management
Dear Mae, I would like to thank you for your recent visit at Royal Tulip Springhill Resort Jimbaran. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yours, Royal Tulip Springhill Team
by A traveller
Posted Sep. 18, 2023 on Expedia
Ok
Comment from Hotel Management
Sep. 20, 2023 by Rini, Hotel Management
Dear Matthew,I would like to thank you for sharing your experience. It is always a pleasure to receive positive feedback.I will share your comments to my staff as we strive to continuously improve our services and quality.Should you at the meantime require further information and assistance, please feel free to let us know.We look forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran.Sincerely yours,Royal Tulip Springhill Team
by A traveller
Posted Jul. 26, 2023 on Expedia
Had an amazing stay at The Royal Tulip Springhill Resort at Jimbaran! It was the perfect place to rest while we spent the day doing tours and sightseeing. Very friendly staff, a beautiful room and lovely facilities
Comment from Hotel Management
Jul. 27, 2023 by Rini, Hotel Management
Dear Rohan,Thank you for sharing your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback.I will share you comments to my staff as we strive to continuously improve our facility and services to our guests.Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back at Royal Tulip Springhill Resort Jimbaran in the near future.Sincerely yoursRoyal Tulip Springhill Team
by A traveller from Tampa
Posted Jul. 16, 2023 on Expedia
This property is overall okay if you plan to stay at the resort with family at the pool. Breakfast is ok. My family suite had mold in the bathroom ceiling and walls. The towels were old and stained. At least 15-30 minutes to any beach. There are two roads that you can drive to arrive at the hotel, one of the roads are in really bad shape. Nice restaurant/day club called locca near by. Did not enjoy my stay and unfortunately it was my last stop on the trip so was hoping for a nice ending.
Comment from Hotel Management
Jul. 20, 2023 by Rini, Hotel Management
Dear Kelli,Thank you for taking the time to write and share your experience Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive feedback.Your comments is certainly valuable for us. I will investigate and rectify the problem you have encountered and to make sure that the similar won't be happened again on the future.Should you at the meantime require any other assistance, please feel free to let us know.Sincerely yoursRoyal Tulip Springhill Team
by A traveller
Posted Jun. 28, 2023 on Expedia
food and other amenities need improvement but it’s a good hotel
Comment from Hotel Management
Jun. 30, 2023 by Rini, Hotel Management
Dear Mr. Lanzhu,Thank you for taking the time to share your experience at Royal Tulip Springhill Resort Jimbaran. It is always a pleasure to receive positive feedback.Your input is certainly valuable and well taken for our improvement.I will share your comments to my staff as we strive to deliver our best services, quality and facility.Should you at the meantime require any other assistance, please feel free to let us know.Sincerely yoursRoyal Tulip Springhill Team
