Ratings based on 169 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 17, 2023 on Expedia
by A traveller
Posted Aug. 15, 2023 on Expedia
Very convenient location. Hotel was old… facilities old. Room was. Wry smell for two beds. Very small beds too.
by A traveller
Posted Apr. 26, 2023 on Expedia
Nice service including breakfast.
by A traveller
Posted Sep. 19, 2022 on Hotels
by A traveller
Posted Sep. 9, 2020 on Hotels
Comment from Hotel Management
Oct. 12, 2020 by Sherry, Hotel Management
尊敬的宾客：感谢您对酒店的好评，很荣幸与您邂逅在城市的中心区，我们将继续提高服务质量和产品质量，让你物超所值的体验到更加完美的体验。我们期待您的再次光临！
by A traveller
Posted Aug. 3, 2020 on Hotels
Comment from Hotel Management
Aug. 4, 2020 by Sherry, Hotel Management
尊敬的Li先生/女士：您好，感谢您入住济南索菲特银座大饭店！您对大饭店的高度评价使我们更加富有动力，致力于将酒店打造成为济南市优质的五星级酒店，所有的索菲特大使都秉承着追求卓越的精神，通过我们对每一位客人的细心关怀，为其创造身处异乡的快乐和难忘的记忆。期待您的下次光临。
by A traveller
Posted Jan. 8, 2020 on Expedia
Comment from Hotel Management
Jan. 25, 2020 by Sherry, Hotel Management
尊敬的Anonymous先生/女士，
您好！感谢您下榻济南索菲特大饭店并与我们分享您的入住体验。
索菲特的品牌特质之一就是独特的选址，充分为商务和休闲客人提供出行便利。酒店位于济南市中央商务区，直通银座购物商城、步行可达趵突泉、泉城广场、黑虎泉和宽厚里等著名景点。
索菲特客房除了拥有良好的设施，在设计方面室内融合了中国传统和法式优雅，拥有多种房型供选择。
衷心期待着您的再次光临。
by A traveller
Posted Dec. 23, 2019 on Expedia
I stayed a total of 6 nights in this hotel. The lobby was impressive and big. My hotel room was like a mini apartment but the lighting and heating could be improved.
I slept well during my stay there but it was cold whenever I had to use the bathroom at night as the insulation was not great (however it was also extremely cold in Jinan).
I did not have breakfast in the hotel, preferring to trawl the local eateries but I did have one dinner at their Italian restaurant that was mediocre.
Comment from Hotel Management
Dec. 26, 2019 by Sherry, Hotel Management
Dear guest, Thank you for staying with us and giving your valuable review. At Sofitel we are always measure guest satisfaction by service quality, we will certainly do our best to update the facility as soon as we can. Next time you visit us please let me know, I wish I would have the opportunity to look after your stay myself. Regards, Guest Experience Officer
by A traveller
Posted Dec. 20, 2019 on Hotels
Overall, it was great. They offered free breakfast at their business floor.
Only problem was we cannot adjust the room temperature which made it rather hot and slightly uncomfortable. Guess it was centralized.
Comment from Hotel Management
Dec. 21, 2019 by Sherry, Hotel Management
Dear KIN MAN,
Thank you for staying with us and giving your valuable review. At Sofitel we are always measure guest satisfaction by service quality, we will certainly do our best to update the facility as soon as we can. Next time you visit us please let me know, I wish I would have the opportunity to look after your stay myself.
Regards,
Guest Experience Officer
by A traveller from Sydney Australia
Posted Nov. 21, 2019 on Wotif
Close to the tourist must see areas. The springs and the lake
Comment from Hotel Management
Dec. 11, 2019 by sherry, Hotel Management
Dear guest,
Thank you for staying in Sofitel Jinan Silver Plaza!
We appreciate for your kindly recognition on our staff’s service. It’s also an honor for us to show French luxury services to our guests.
Your comments will be shared within our team. We will continually provide professional and warm services to all our guests.
Wish everything goes well for you, and welcome to Sofitel again.
Sincerely
Hotel Management Team
