Ratings based on 615 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 16, 2024 on Expedia
Great customer service
Comment from Hotel Management
Mar. 3, 2024 by Ryan, Hotel Management
Thanks for your feed back.
by A traveller
Posted Feb. 6, 2024 on Expedia
Run down property in a run down area
Comment from Hotel Management
Feb. 8, 2024 by Ryan, Hotel Management
thanks for your feed back.
by A traveller
Posted Feb. 5, 2024 on Expedia
No issues with the staff, they were all very nice! The main issue is the cleanliness of the room. There were stains on the bathroom floor and stains on the bedding. The mini fridge smelled horrible and didn’t keep things cold. Batteries hanging out of the fire alarm. Power outlet covers almost falling off the walls, and if you barely moved a cord that was plugged in it would very easily come unplugged. A lot of light shining through the window at night even with both curtains closed. The hotel rooms are very close to the main road so there was a lot of noise at night from traffic driving by.
Comment from Hotel Management
Feb. 8, 2024 by Ryan, Hotel Management
Thanks for your feed back. we will look into it and address the issues.
by A traveller
Management
Posted Dec. 27, 2023 on HotelsThis was a Christmas stay to visit family. Hotel lacks in area of cleanliness. Chocolate was on tv cabinet and hadn’t been cleaned. Paper particles were under bathroom sink area. Male manager not friendly and makes customers feel uncomfortable. I have stayed here four times recently. Lady clerk is much nicer and friendly towards customers.
Comment from Hotel Management
Jan. 30, 2024 by Ryan, Hotel Management
Thank for your feed back. we will make sure to address them.
by A traveller
Posted Dec. 16, 2023 on Expedia
There was nothing unique. the lobby was locked off and you had the chicken from a window. The furniture was all very old and damaged
Comment from Hotel Management
Jan. 30, 2024 by Ryan, Hotel Management
Thank for your feed back. we do keep lobby close after 9pm.
by A traveller
Could've listened
Posted Dec. 16, 2023 on Hotels Very clean. Quick check in.
Only thing I ask for bottom floor and he gave me what he called bottom with 2 sets of steps. I have mobility issues and can't do steps. He was told. was almost in tears by Tim reached room.
Comment from Hotel Management
Jan. 30, 2024 by Ryan, Hotel Management
Thanks for your feed back.
by A traveller
Posted Nov. 28, 2023 on Expedia
The staff were very helpful, but there were other guests standing in the hallway, yelling and letting their dogs bark.
by A traveller
Posted Nov. 26, 2023 on Expedia
Love the staff. Pro-active to kids smoking marajuana with loud talking outside room!!
by A traveller
Posted Nov. 19, 2023 on Hotels
Room smelly. Change towels was missed and we did not have a sign out on our door at all.
Breakfast, coffee was out in an hour. They did not check on it and therefore no coffee. They had a person that came in and stacked his plate with 6 eggs, 4 biscuits , 2 bowl of cereal and 4 cups of sugar. Probably a homeless person.
by A traveller
Posted Nov. 16, 2023 on Expedia
We stayed at the Baymont in Johnson City Tn. for a weekend of racing. Great place, was just renovated and the prices was Amazing. We was late for the free breakfast and the lady held it open for us. The food was Excellent and the Staff was really Nice. We will be back again and again!
