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Comfort Suites Johnson City near University

2.5 star property
Hotel perfectly located for exploring Johnson City

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Photo gallery for Comfort Suites Johnson City near University

Suite, 2 Queen Beds, Non Smoking
Front of property
Gift shop
Suite, 1 King Bed, Accessible, Non Smoking
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

View in a map
3118 Browns Mill Rd, Johnson City, TN, 37604
  • Place, Wallabies
    ‪2 min drive‬
  • Place, Johnson City Medical Center
    ‪7 min drive‬
  • Place, East Tennessee State University
    ‪8 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(73 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(35 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Hampton Inn Johnson City

Johnson City
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 668 reviews
The price is CA $154
CA $181 total
includes taxes & fees
Nov 23 - Nov 24
Hampton Inn Johnson City

About the area

Johnson City

Heart of Johnson City.You'll find Wallabies and Franklin Woods Community Hospital within 3 miles (5 km) of this hotel. Also, Johnson City Mall is within 3 miles (5 km) and Winged Deer Park is within 6 miles (10 km).

What's nearby

  • Wallabies - 2 min drive - 1.7 km
  • Johnson City Mall - 3 min drive - 4.1 km
  • Freedom Hall Civic Center - 6 min drive - 6.0 km
  • Johnson City Medical Center - 7 min drive - 7.6 km
  • East Tennessee State University - 8 min drive - 8.3 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪Mellow Mushroom - ‬15 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Rocks Wood Fired Grill - ‬3 min drive

About this property

Comfort Suites Johnson City near University

Hotel perfectly located for exploring Johnson City
Comfort Suites Johnson City near University offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Comfort Suites Johnson City near University also features complimentary newspapers in the lobby, dry cleaning/laundry services, and RV/bus/truck parking. Self parking is free.

This Johnson City hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Comfort Suites Johnson City near University offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Interior
Sleep Inn & Suites
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 792 reviews
The price is CA $116
CA $136 total
includes taxes & fees
Dec 19 - Dec 20
Sleep Inn & Suites

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Johnson City
Comfort Suites Johnson City
Comfort Suites Johnson City Hotel
Comfort Suites Johnson City
Comfort Suites Johnson City near University Hotel
Comfort Suites Johnson City near University Johnson City
Comfort Suites Johnson City near University Hotel Johnson City

Comfort Suites Johnson City near University Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jimeace

Stayed 1 night in Aug 2025

4/10 Poor

Naheemah

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs a make over. It has an odor everywhere and feels like an hourly motel. Definitely not for families with small children. I was scared to bathe my kids
Stayed 1 night in Aug 2025

8/10 Good

Randy

Stayed 2 nights in Aug 2025

4/10 Poor

Aaron

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good about this property was its location. Other than that, nothing was good. Poor things about this hotel was breakfest was not fresh nor good tasting. Room was not completely clean. Card locks were hit or miss on working. Bathroom needs major upgrade due to lot of caulking to fix cracks along with mold along walls and ceilings. Also, mini fridge was not clean inside of fridge. Long as while we were there, there was a construction company staying at hotel and took up most of parking spots with their dumptrucks and other vehicles.
Stayed 5 nights in Aug 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not great

I showed up at the front desk and had to wait for ten minutes to have someone come out to greet me to check in. Went to my room and my bathtub was not cleaned well (including an old piece of soap in the tub). Then, the next morning a woman was working the front desk and doing the breakfast who had clearly not showered and their clothing was dirty which left me grossed out. However, the bed was comfortable and the shower pressure was good.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Susie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The key cad did not work the gave me 2 different ones and both would not work. The came to the room with the master key it worked tried the 3 rd key card and of course it did not work! Said they would bring another one to the room. Well it has been 3 hours and no new key! Now someone that is staying above our room is making noise like jumping off bed and on to floor! Going to be a long night! Cannot leave room as we will not be able to get back in as our 3rd key does not work and did not bring us a new key.
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Business traveller
Liked: Staff & service, property conditions & facilities
A little rough, but workable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in Aug 2025

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

So dirty

The floor was so filthy, and there was hair in the shower, as well as mold on the walls. Barely any shampoo and conditioner in the bathroom. The pool’s railings were about to fall. The halls looked like they haven’t been vacuumed in months. So gross. You can tell they are cutting corners with not having a professional cleaning crew come in to clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Qusai

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Aug 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of our room was not good. It was near a door that went outside and another door to the stairs. There was noisy doors clicking until about 11 PM and then started again at 6 AM. There was also about 20 dump trucks parked less than 100 feet from our room. We could hear them all leave around 6 AM.
Stayed 2 nights in Aug 2025

6/10 Okay

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
The keycards did not work. Had to be replaced several times. Only 1 packet of soap for 4 people for showering and hand washing. Towels felt damp and not very absorbent. Not enough staff to keep up with breakfast demands. Staff was very polite and responsive.
Stayed 1 night in Aug 2025

2/10 Terrible

Shawn

Stayed 1 night in Aug 2025

6/10 Okay

Karen

Business traveller, Travelled with pets
Liked: Staff & service
Drain in tub extremely slow emptying…. Toilet didn’t flush properly. Carpet in hallway hadn’t been vacuumed in I don’t know how long…. But there was remodeling going on, so maybe that’s why. Vicky at night desk was very nice and helpful….give 5 stars!
Stayed 2 nights in Jul 2025

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

carol, satsuma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Chandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Tyler

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed and will not stay again

We were not happy with this hotel. We were put on a floor where they were doing construction and my family was woke up by the hammering on the wall next to ours. There was also furniture lined all in the hallway and it made it difficult to get to out room. Our toilet overflowed while we were there all over the floor. The floor in our room had sun flower seeds all over it which was proof it was not cleaned thoroughly. Would never stay here again.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Room service did not make beds
Stayed 5 nights in Jul 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again
Stayed 2 nights in Jul 2025

2/10 Terrible

John

Travelled with family
Staff. I will call corporate when I get back home on Thursday. What happened to us was unacceptable and the staff would not address and refused to give me the manager’s name and when I asked for the manager’s business card, he said the manager did not have cards. What kind of operation is that?
Stayed 1 night in Jul 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay there again.
Stayed 2 nights in Jul 2025