Note fondée sur 748 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
81 % des clients le recommandent
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 12 avr. 2024
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Management , Gestion de l’hôtel
Thank youf or taking a moment to rate your experience. We are sorry to see that we didn't exceed your expectations and hope you will give us another opportunity when traveling back to the area.
1 sur 5
par un voyageur

Does not meet DoubleTree Standards

Publié le 29 févr. 2024 sur Hotels
I cannot recommend this hotel to anyone. It is in serious need of remodel - had to move rooms because our room was so poorly maintained. Bucket in hallway to catch water from leak, wall socket repair left exposed wiring (forgot to do finish work). The only positive comment is desk personnel friendly and helpful. Do not stay here.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Management , Gestion de l’hôtel
Thank you for taking a moment to review your experience. We apologize that we didn't exceed your expectations and we will certainly look into the issues you experienced while here. We hope you will give us another opportunity in the future & we value your feedback.
4 sur 5
par un voyageur

Good Place

Publié le 14 févr. 2024 sur Hotels
Nice place, comfortable and good for a business trip. It could use some maintenance here and there but did not detract from the stay.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Management , Gestion de l’hôtel
Thank you for taking a moment to review your experience. We look forward to your next stay.
4 sur 5
par un voyageur

Publié le 2 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Management , Gestion de l’hôtel
Thank you for taking a moment to rate your stay!
5 sur 5
par un voyageur

Publié le 29 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Management , Gestion de l’hôtel
Thank you for the 5-Star Rating!
2 sur 5
par un voyageur

Look Around Before Deciding

Publié le 19 janv. 2024 sur Hotels
The bathroom light was broken and flickered all night. I woke up to bit marks on my face that were not there before I went to sleep. There was a used condom underneath the night stand that didn't. Having to chose for myself I would NOT be staying there again. No USB chsrgers in the room. The only outlets that were somewhat usable were on the wall. The ones on the lamps the charging blocks just fall out so those couldn't be used.
4 sur 5
par un voyageur

Publié le 31 déc. 2023 sur Expedia
Pool was supposed to be heated but that was the only problem.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Management , Gestion de l’hôtel
Thanks so much for taking a moment to rate your stay. We do have a heated pool, but it is hard in the winter months to keep it up to temperature. We hope you all still enjoyed your stay.
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 30 déc. 2023 sur Expedia
5 sur 5
par un voyageur

Publié le 28 nov. 2023 sur Expedia
Granddaughters enjoyed the pool. Hotel was located in a good area to enjoy the city. Will return on our next trip.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Management , Gestion de l’hôtel
Thanks for the 5-Star Rating!
3 sur 5
par un voyageur

Publié le 27 nov. 2023 sur Expedia
absolutely not what we expected for a double tree property. The young lady who at the desk was great!! Lamont from Maintenace was great. The problems we had after we checked in were handled quickly.