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Quality Inn Downtown

2.5 star property
Hotel perfectly located for exploring Johnson City

Choose dates to view prices

Photo gallery for Quality Inn Downtown

Exterior
Free daily on-the-go breakfast
Lobby
Lobby
Seasonal outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1900 S Roan St, Johnson City, TN, 37601
  • East Tennessee State University
    ‪3 min drive‬
  • Freedom Hall Civic Center
    ‪5 min drive‬
  • Johnson City Medical Center
    ‪6 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking (Efficiency)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the area

Johnson City

City center stay.You'll find Tweetsie Trail Trailhead and Tipton-Haynes Historic Site within 2 miles (3 km) of this hotel. Yee-Haw Brewing Company and Founders Park are also within 2 miles (3 km).

What's nearby

  • Yee-Haw Brewing Company - 2 min drive - 2.4 km
  • East Tennessee State University - 3 min drive - 2.7 km
  • Johnson City Mall - 5 min drive - 6.4 km
  • Freedom Hall Civic Center - 5 min drive - 4.8 km
  • Johnson City Medical Center - 6 min drive - 6.4 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 24 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬1 min walk
  • ‪Southern Craft BBQ - ‬17 min walk
  • ‪Ole Mexican Foods - ‬4 min walk
  • ‪Dairy Queen - ‬2 min drive

About this property

Quality Inn Downtown

Hotel perfectly located for exploring Johnson City
Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and a television in a common area are also featured at the business-friendly Quality Inn Downtown. Self parking is free.

Smoking is allowed in designated areas at this Johnson City hotel.

  • 44 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Television in lobby
  • Smoking in designated areas
Quality Inn Downtown offers 44 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Interior

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  • Pet-friendly
  • Parking included
  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Johnson City
Quality Inn Downtown Hotel
Quality Inn Johnson City
Quality Johnson City
Quality Inn Downtown Johnson City
Quality Inn Downtown Hotel Johnson City

Quality Inn Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 150 out of 502 reviews
Rating 8 - Good. 162 out of 502 reviews
Rating 6 - Okay. 83 out of 502 reviews
Rating 4 - Poor. 54 out of 502 reviews
Rating 2 - Terrible. 53 out of 502 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Travelled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness
When i went in it stu k really badly there was hair on the tub and blood splatters on the wass and on ceiling.When i called the front deak,I was told that they didnt have anymore smoking room,I told her that I did t ask for a smoking room because I dont smoke around my girls,so could i switch rooms,but then she said that they were booked up,so I asked her for some cleaner and rags and ill clean the room myawlf, she .The night before I left I called the front desk to see uf I stayed(i had already cleaned tge room)could i get aome kind of discount,the man told me no,that he didnt do that celing
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
In my room ,the fridge didnt get cold the heat jad to be turned up very high to get it warm in room,coffee pot doesnt work,had to borrow some cleaner from office before i could take bath
Stayed 2 nights in Feb 2025

10/10 Excellent

Wilma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Connie J

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Lost Confidence

The bathroom door wouldnt shut due to the latch being severly damaged. The TV would not work and kept saying 'weak or no connection'.The beding and the curtains were dirty. We stay here a lot and typcially the rooms are mich cleaner but not this time.
Stayed 1 night in Feb 2025

10/10 Excellent

Wilma

Stayed 1 night in Jan 2025

2/10 Terrible

Connie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Just Dirty

The barhroom door would not shut. The tv never worked and kept a message saying low or no signal. There was blood on the window sheers and the bed linens were very dirty. Definitely the worst visit to this hotel and we stay an avarrage of 1 nifht a week
Stayed 1 night in Jan 2025

6/10 Okay

April, Albertville

Travelled with partner
Liked: Staff & service
Fine for a 1 night stay! We got in super late but Pat at the front desk was super nice! We asked for a quiet room which she attempted to accommodate. Its an old property but the room was clean & the beds were comfy. Price and location were good.
Stayed 1 night in Jan 2025

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Stayed 1 night in Dec 2024

8/10 Good

Keith

Liked: Property conditions & facilities
Disliked: Amenities
Don’t like having $100 taken from my card for any amenities that might be taken. And if we didn’t when do I get it back???
Stayed 1 night in Jan 2025

10/10 Excellent

Joan

Stayed 1 night in Dec 2024

10/10 Excellent

josue

Stayed 1 night in Nov 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, room comfort
Room was nice and clean, beds were very comfy. Could use an update! Would stay again
Stayed 1 night in Dec 2024

4/10 Poor

Rachel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bedding had blood on it and was torn. The front desk got s a new bedspread. The room was not very clean. There was dirt all in the tub.
Stayed 1 night in Nov 2024

6/10 Okay

Zachary

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

A Review

Staff was friendly. Beds were comfortable. Disposable utensils/plastic cups, etc. offered for breakfast were gross, but I'm from CA and try to recycle and compost everything. Bathroom floor could have been cleaner.
Stayed 1 night in Nov 2024

8/10 Good

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Stayed 1 night in Oct 2024

8/10 Good

Monica

Stayed 10 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

2/10 Terrible

Farrah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was not a holder for the TP. I did notify but it was never replaced. Not an urgent request but it should be fixed.
Stayed 3 nights in Oct 2024

8/10 Good

Bambi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Convenient to downtown where my son was playing at the Down Home. The only thing that worried me was the unexpected request of a $100 room deposit . Hope I get it back.
Stayed 1 night in Oct 2024

2/10 Terrible

Pedro

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Sep 2024