Here Hotel offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Parking is available for a fee.
A casual hotel without much facilities or items in hotel room. For a traveller myself that spent more time outside, I wouldn't require even a fridge in the hotel room and hence it is the most cost savvy room for travellers like myself.
The bedding was good. Two pillows for each person was home-like feeling. A/C worked well. Bathroom was also functioning without any problem. Efficient and diligent staff. Thank you for the service!
Clean beds, that is about it. No make up bed, aircon in some rooms not cool, no serive, not friendly staff, and the loud music from Tipsy Money just kills it.
If you ok to sleep late or able to ignore the loud music. It's not a bad place to stay
Reception was ok.
Room was rundown, bed was hard.
Bathroom looks ok but the whole toilet was flooded after taking a shower. The water did not flow.
Aircon was leaking water whole night.
Room was not sound proof, very noisy.
Second time I stayed here with my family of adults. Once you lowered your expectations, things feel much better. At least it is a place to spend 2 nights.
Stayed there because of its convenience.
- Wifi not working
- TV remote control broken with scotch taped.
- TV can on but offline. Cannot watch
- Broken dressing table can see with a pole tahan below
- Bidget water spray control is at tap. Not head
- The single bed bedsheet is with stain
- To sutera mall need walk about 10-15mins depending on your pace. Suggest just take grab RM6 only
- walk way carpet is flipped. Be careful will trip
- carpark is public just in front of hotel. Evening is very packed.
- location not prime but surrounding got basic food and 24/7 convenience shop (imitation of 7-11)
- after 8pm got a lok lok van. Didnât try.
Very basic hotel. Stay 1-2 nights still ok. Wonât recommend for long stay.
Pro:
Location with many choices of food, drinks and more
Aircon works
Con:
Place is rather run down, furniture not in good condition
Don't replace towels and clean room
Room card canât open the door and have to wait about 1hr for them to send over the spare key. Most of the rooms are same, cards canât use. Room 202 water tap was spoiled n room floor very stinky. TV also spoiled.
Hotel reception turned us away as they said that their system was overbooked and asked us to contact Hotels.com directly. We had already paid fully for 2 rooms for our family through Hotels.com. We were held in an overseas call wt Hotels.com and not allow to hang up until the hotel verify that we were turned away. For more than 30 mins we held on to the call but according to Hotels.com their multiple calls could not get through. Naturally I was enraged and sought alternative accommodation on our own since no one could resolve the problem. I asked the hotel staff to give me a written note so that it would be easier for me to seek for a refund but was refused as staff said it was not hotel problem but Hotels.com. Whatever, please note the inconvenience caused to your hotel guests.