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Sentral Johor Bahru

3.0 star property
3-star hotel near Johor Bahru City Square

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Photo gallery for Sentral Johor Bahru

Food and drink
LCD TV
Lobby lounge
In-room safe, free WiFi, bed sheets
Outdoor pool

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
No.17, Jalan Tenteram, Tanjung Puteri,, 17, Johor Bahru, Johor, 80300
  • Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪7 min walk‬
  • Komtar JBCC
    ‪7 min walk‬
  • Johor Bahru City Square
    ‪7 min walk‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪28 min drive‬

Room options

About the area

Johor Bahru

Central District stay.Within a 15-minute walk of this Central District hotel, you'll find Johor Bahru City Square and Johor Bahru Customs, Immigration, and Quarantine Complex. Also, R&F Mall is within half a mile (1 km) and Bazaar Karat (Rusty Market) is within 2 miles (3 km).

What's nearby

  • R&F Mall - 5 min walk - 0.5 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 7 min walk - 0.6 km
  • Komtar JBCC - 7 min walk - 0.6 km
  • Johor Bahru City Square - 7 min walk - 0.6 km
  • KSL City Mall - 4 min drive - 4.1 km

Getting around

  • Kranji Station - 7 min drive
  • JB Sentral - 19 min walk
  • Seletar Airport (XSP) - 32 min drive

Restaurants

  • ‪Restoran E&Y - ‬6 min walk
  • ‪Sambal And Sauce - ‬12 min walk
  • ‪Reatoran Empire Bistro - ‬11 min walk
  • ‪Texas Chicken - ‬14 min walk
  • ‪SDS Classic - ‬15 min walk

About this property

Sentral Johor Bahru

3-star hotel near Johor Bahru City Square
Sentral Johor Bahru offers its guests an outdoor pool and a children's pool. There's a restaurant on site. Business amenities include a business center and a meeting room.

Public spaces have free WiFi. Sentral Johor Bahru also features a terrace, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Johor Bahru hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 11 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Sentral Johor Bahru offers 143 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Johor Bahru hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Malay

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sentral Johor Bahru

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 75 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sentral Johor Bahru
Johor Bahru Sentral
Johor Bahru Sentral Hotel
Sentral Hotel Johor Bahru
Sentral Johor Bahru
Sentral Johor Bahru Hotel
Sentral Johor Bahru Hotel
Hotel Sentral Johor Bahru
Sentral Johor Bahru Johor Bahru
Sentral Johor Bahru Hotel Johor Bahru

Sentral Johor Bahru Reviews

Reviews

6.4
Rating 10 - Excellent. 43 out of 433 reviews
Rating 8 - Good. 137 out of 433 reviews
Rating 6 - Okay. 135 out of 433 reviews
Rating 4 - Poor. 77 out of 433 reviews
Rating 2 - Terrible. 41 out of 433 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Barb

Travelled with family and small children
Disliked: Property conditions & facilities
Pool under maintain ( close for long time ) but available in advertising.
Stayed 1 night in Jul 2023

6/10 Okay

fook yeow

Travelled with family and small children
Liked: Staff & service
Hotel seem old.
Stayed 1 night in Feb 2023

8/10 Good

Hanif

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

2/10 Terrible

Yoke Loong

Disliked: Cleanliness, property conditions & facilities, room comfort

Very bad hotel. Will never stay

Room was mouldy, no towel and worse bed divan is broken so bed feel shaky and with noise. Hotel full so can't change room
Stayed 1 night in Oct 2021

2/10 Terrible

Muhammad syazwi azim

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Pffttttttt 😪

Extremely bad hotel I've experienced in my whole life!! I can't stay not even a minute there. Have to look for other hotel.
Stayed 1 night in Oct 2021

6/10 Okay

khairulshamsul

Travelled with family
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's cleaniness is terrible, after 1 night of staying there, experienced dust mite bite my whole body
Stayed 1 night in Dec 2020

6/10 Okay

nurul, johor

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Overall is so-so. Called customer service asking for towel bcause they cleaned the room without leaving new towel but they ask me so many question. Like they didnt believe they forgot to bring the towels. Toileteries also just give 2 tiny soap for my 4 night stay. Housekeeping also didint load new soap after they cleaning. Luckily i bring my own soap. Also the aircond is leaking. Bench beside the window also dirty. Others good.
Stayed 4 nights in Sep 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2020

8/10 Good

muhd, Manjung, perak

Business traveller
Liked: Cleanliness, staff & service
Near ciq and a shopping mall
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Overnight stay

All was ok except that the room had a kind of stale smell.
Stayed 1 night in Jan 2020

4/10 Poor

KIMLIE, Singapore

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is accessible to malls and near the jb sentral immigration. Easy to locate. The hotel itself is old. Need maintenance. Repairs, Repaint and change of linens (Towels, bedsheets, curtains and comforters). Almost everything is old, must change. You can hear noises outside your room. Need sound proofing.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Please make more parking for customers
Stayed 2 nights in Dec 2019

10/10 Excellent

Wong Kwoon Hou

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The most horrible hotel in JB. There are literally bugs moving around on the bed and they refused to change room for us. No toilet paper in the toilet and the housekeeper took forever to arrive. The fridge is spoiled, not working and leaking water. The room is old and dirty. Terrible experience and i wont ever return to this place at any cost
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Everything good n excelent
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Room comfort

night stay

night stay
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

4/10 Poor

Kelvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very bad Hotel

The overall hotel is very bad. 1st. when me and my friend step into the room, we found a few cockroaches near the hot flask area. 2nd. the mini bar fridge is damage. 3rd. the bed is uncomfortable 4th. the TV do not have satellite channels and only a few channels to watch. TV do not have usb ports. 5th. the air conditioning is not clean. My friend and I keep having irritated nose. 6th. There is no toothbrush, toothpaste, hand soap and hand towels. The only good things: 1st. The receptionist is friendly 2nd. The place is very near to JB CIQ and R&F shopping mall 3rd. The rainshower is good. not worth staying
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

VIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Attn : HM/GM of HSJB Room was absolutely disgusting. wall had coffee stains, toilet was disgusting to even step in, the shower door was missing from room causing my whole toilet to be wet. I called the reception at around 1130pm for extra bath mat, they said they dont have any. I said my toilet is wet and i need them. It took them half an hour, i called and asked if the guy is coming, the staff replied "lagi 1 minit dia sampai bilik kau". 'BILIK KAU?! is this the level of customer service you have in your hotel? Having Erica hotel as a new competition, HSJB does not even bother to provide clean rooms and proper service. Not about the price, but the service will make people return. Being an ex Sentral Hotel staff myself, i am disgusted with the rooms and staff who answered my call that night. Otherwise, i arrived pretty early, the staff at the Reception was kind enough to give me the room around 1130am. HSJB really need to up it's game. Hardware, and software.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Wifi was not working in the room
Stayed 1 night in Jan 2019

10/10 Excellent

Helmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Zulfadly

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

Khoo

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth as what I pay.

Overall hotel condition is very bad. Room floor is sandy and amities is bad. Especially bathroom. Reception is friendly but the rest is slow repond or never respond. Not worth as I pay for USD60 per night.
Stayed 1 night in Dec 2018