Ratings based on 24 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
100% of guests recommend
4.1 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

What a lovely place!

Posted Sep. 17, 2023 on HomeAway
We have had a lovely week at this house. The pool and garden were great for children and we spent a lot of time relaxing and enjoying this space. The local host Lucy was super helpful and quick to address any queries/ minor issues we had. Lovely picturesque area to cycle around. Play and picnic area and tennis court a short walk/ bike ride from the house which was enjoyed by children. A great place to relax and unwind thank you 😊
Comment from Hotel Management
Nov. 1, 2023 by VrboOwner, Hotel Management
Thank you for your lovely review. We are pleased to hear you enjoyed the local area as well as our home.
4 out of 5
by A traveller

Beautiful House

Posted Aug. 16, 2023 on HomeAway
We stay in france every year and this is one of the nicest houses we have stayed in so far . The pictures of this house do not do it justice .. its very beautiful and the putside space is perfect . We had a couple of issues and communication was quick and issues resolved. I felt the cleaning wasnt up to scratch ...dust and cobwebs mainly . I informed the owner who was greatful to be told as they dont live in france. Id also advise on maybe upgrading things like handwash and air freshner ...those little things make all the difference. We will definitely book this house again as its so very beautiful and owners so easy to talk to . You will struggle to find a better house
Comment from Hotel Management
Nov. 1, 2023 by VrboOwner, Hotel Management
Thank you for your feedback and lovely review. We look forward to hosting you again in the future.
4 out of 5
by A traveller

France 23

Posted Jul. 11, 2023 on HomeAway
The property was amazing, there was an odour from the second bathroom which wasn’t pleasant but overall we were happy with the property.
Comment from Hotel Management
Jul. 11, 2023 by VrboOwner, Hotel Management
Thank you for you review. We will look into the smell in the bathroom that you have highlighted. We are glad to hear you liked the property and had an enjoyable holiday.
5 out of 5
by A traveller

Beautiful Property

Posted Sep. 27, 2022 on HomeAway
We really enjoyed our stay at the property. All the rooms are of a good size and the kitchen is very well quipped. We were very lucky with the weather in mid September and used the pool every day. Tara was very quick to respond to our queries
Comment from Hotel Management
Sep. 27, 2022 by VrboOwner, Hotel Management
Thank you for a lovely review. We are delighted to hear you had an enjoyable time.
5 out of 5
by A traveller

Wonderful Family Holiday

Posted Aug. 22, 2022 on HomeAway
We had a great stay 2 week stay at the Rocking Horse. The house is superb and lived fully up to it's billing. The bedrooms are good and spacious, bathrooms spacious and good showers, some great living space and well equipped kitchen. Outside the pool was adequate for our needs and we ate ar the patio dining area all evenings bar one - when it got just a bit too chilly. Location is beautiful looking out on to a vineyard and surrounding area has some great attractions to explore and activities to get stuck into!
Comment from Hotel Management
Aug. 23, 2022 by VrboOwner, Hotel Management
Thanks you for a fantastic review. We are delighted you were able to enjoy a long awaited holiday! It is nice hear you found you enjoyed what the area has to offer.
5 out of 5
by A traveller

Fantastic property in beautiful surroundings

Posted Jul. 31, 2022 on HomeAway
We thoroughly enjoyed our stay in Juillac-le-Coq. The house was loving and the area was stunning. Very good communication with the owners with helpful information and suggestions for things to do. Would happily return for another stay.
Comment from Hotel Management
Jul. 31, 2022 by VrboOwner, Hotel Management
Thank you for your lovely review! We are delighted to hear you have enjoyed you stay in the house and the area. We would love you to come and stay again.
4 out of 5
by A traveller

A tranquil rural holiday home

Posted Jul. 25, 2022 on HomeAway
We had a lovely time, the facilities were good and generally as described. The house was truly comfortable, plenty of living space, bedrooms large and airy and shower rooms superb. We enjoyed the pool but it could probably benefit from some updating and maintenance.
Comment from Hotel Management
Jul. 25, 2022 by VrboOwner, Hotel Management
Thank you for your lovely review. We are very glad to hear you enjoyed your stay and found the place to your liking. We try to make continual improvements and an update of the pool, including a new heating system, is place for the end of this season.
1 out of 5
by A traveller

VERY DISAPPOINTING.

Posted Jul. 4, 2022 on HomeAway
This is a difficult review to write. The main issues were cleanliness, wiring issues and a pool we were not comfortable using. We arrived after an 8 hour drive to major issues with cleanliness. None of the bathrooms/toilets appeared to have been cleaned… faeces and urine splattered in all three toilet bowls, toothpaste sprayed all over the mirrors, sticky floors…this was just not acceptable, especially in times of Covid. The kitchen left a lot to be desired too, with a stained tablecloth, dirty sink, greasy utensils etc. We then turned on the garden lights so we could spend our first night sitting out but, when we turned them on, it blew all the house lights! Unfortunately the next day, now in daylight, we were horrified to see the pool had slimy green algae around all edges and very murky water…difficult to even see to the bottom where there were also areas of dirt. Some of the concrete tiling was also loose around the pool which we felt was dangerous. We were told by the owner it was safe but we had read that cloudy pools could potentially be full of bacteria that could cause infections, stomach problems, eye irritation etc. Couldn’t risk our health. On top of all that, the bbq was very rusty, dirty and again unusable, there were smashed terracotta pots in a walkway from the house to the garden, broken garden tiles attempting to be covered up with furniture and the separate pool house that had been described as ‘romantic’ was just unpleasant. Stained mattress, dirty walls, and had all the garden stuff thrown in there. Very disappointing as we had wanted one couple in our party to have stayed in there, but that was not to be. After everything, especially with a pool that we just didn’t feel safe to swim in, we felt we had to leave the property. We were very upset and disappointed, as we had been looking forward to our week in France for such a long time.
Comment from Hotel Management
Jul. 7, 2022 by VrboOwner, Hotel Management
We were shocked and upset to find out these guests were unhappy with their stay. This response and review does not align or accurately reflect what the vast majority of our guests report about our home. We have had several repeat customers, which in our opinion consolidates our positive guest ratings. We will always make every attempt to resolve any issues brought to us as soon as possible. Our goal remains to provide a fantastic holiday for our guests. Tara and Donnie Bruce
5 out of 5
by A traveller

Family time in Charente

Posted Jun. 26, 2022 on HomeAway
Just returned from two weeks at this beautiful property with our daughter and two small children. The house really has the wow factor and we loved it from the gorgeous and huge claw foot bath to the swimming pool. The kitchen is so well equipped with plenty of everything although a larger fridge/freezer would add to the experience as the house is suitable for a large group and more cold storage is needed. Bedrooms comfy and two sitting rooms so we could have a peaceful spot when required. Lucy the caretaker took great care of us and fans were provided when temperatures reached 41C! Spectacular thunderstorms followed. The area is awash with vineyards and I’d recommend the local Painteraud Freres tour . So atmospheric. A trip to Cognac is a must and so easy to access. All in all, top notch and we thoroughly enjoyed ourselves.
Comment from Hotel Management
Jun. 26, 2022 by VrboOwner, Hotel Management
Thank you for your lovely comments. We are so pleased you have all thoroughly enjoyed your holiday! Tara and Donnie
5 out of 5
by A traveller

Lovely Place

Posted Sep. 3, 2019 on HomeAway
Great house, fab space. We were 4 adults and 3 children. Pool was great for our little ones (three aged 8 months, 3 years and 4 years old), especially with it being heated. The Kitchen is well equipped, one of the better places we’ve stayed in. Location is good, rural and quiet, but only 20 minutes from Cognac. There is a lovely outdoor space about 5 minutes walk down the road, a boulodrome, with tennis courts , a small woodland pathway and a children’s playground. The weather was the only wrinkle for us! We really liked it here, thank you for having us Tara & Donnie.