Note fondée sur 895 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Audrey de Yukon
nice confortable hotel for a fair price
Publié le 31 mai 2014 sur HotelsWe were very happy with this hotel, it was clean and confortable. The kitchen make it easier with young kids if you don't feel like going out. The price was fair for a northern hotel. We recommended this hotel! this hotel is in front of the areport very convenient but could be noisy a bit when a airplane leave the airport but don't worry to much as this is not a very busy airport.
par un voyageur
Publié le 21 févr. 2024 sur Hotels
par un voyageur
Publié le 19 févr. 2024 sur Expedia
William that checked us in was great and friendly.
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Hotel Management, Gestion de l’hôtel
Dear Hector, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable time, and we look forward to welcoming you back! Sincerely,Hotel Management
par un voyageur
Publié le 17 févr. 2024 sur Expedia
TV was full of static. Told front desk. No one ever came to check out. For a grab & go breakfast it left a lot to be desired.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Hotel Management , Gestion de l’hôtel
Dear Tom, We appreciate your feedback regarding your recent stay. Please accept our apologies for any inconvenience you experienced with the television reception and breakfast offerings. We will address these concerns promptly to ensure a more enjoyable experience for our future guests. Thank you for bringing these matters to our attention, and we hope to welcome you back for an improved stay in the future.Sincerely,Hotel Management
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Beds were very old, could feel the coils. Heater blew out cold air even if thermostat said heat. Outdated and dirty. No pool, no breakfast. Price per night was outrageous for an outdated hotel. It was a rip off.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Hotel Management , Gestion de l’hôtel
Dear Myrna, Thank you for your feedback. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance to provide you with your desired stay.Sincerely,Hotel Management
par un voyageur
Publié le 14 févr. 2024 sur Expedia
The pillows and bed were terrible, the hallways smelled of marijuana and mildew, the area and residents of the area were super sketchy.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Hotel Management , Gestion de l’hôtel
Dear Michelle, Thank you for reviewing our hotel. Please accept our sincere apologies for the inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring every guest receives the highest service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance to provide you with your desired stay.Sincerely,Hotel Management
par un voyageur
Publié le 12 févr. 2024 sur Expedia
They didn’t have transportation. I
Know it’s not far from the airport to walk. But we had a two day old baby and it was snowing and raining outside. A 45 minutes wait for an Uber. Ended up renting a $120 car.
Place is nice and all in all I would rent from them again.
Thank you.
par un voyageur
Average
Publié le 7 févr. 2024 sur HotelsThis is a good hotel for those seeking a low price. You get what you pay for.
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Hotel Management, Gestion de l’hôtel
Dear Duane, Thank you for being our guest. It is nice to know you had a pleasant stay and were pleased with the price. However, we are sorry for not meeting all your expectations. Our front desk team is always there to help you. We appreciate your feedback and hope we have a future opportunity to serve you again.Sincerely,Hotel Management
par un voyageur
Publié le 5 févr. 2024 sur Expedia
