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Shiroyama Hotel Kagoshima

4.0 star property
4-star spa hotel perfect for exploring Kagoshima

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Photo gallery for Shiroyama Hotel Kagoshima

Hot springs
6 restaurants, lunch, dinner served; Japanese cuisine
Exterior
Bar (on property)
6 restaurants, lunch, dinner served; Japanese cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
41-1 Shinshoin-cho, Kagoshima, Kagoshima (prefecture), 890-8586
  • Place, Mt. Shiroyama
    ‪6 min walk‬
  • Place, Kagoshima City Museum of Art
    ‪9 min walk‬
  • Place, Amu Plaza Kagoshima
    ‪15 min walk‬
  • Airport, Kagoshima (KOJ)
    ‪55 min drive‬

Room options

View all photos for Forest Twin Room, Non Smoking (No View, No Extra Bed)

Forest Twin Room, Non Smoking (No View, No Extra Bed)

Forest Twin Room, Non Smoking (No View, No Extra Bed)

8.4 out of 10
Very good
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Sakurajima View Twin Room, Non Smoking (No Extra Bed)

Sakurajima View Twin Room, Non Smoking (No Extra Bed)

Sakurajima View Twin Room, Non Smoking (No Extra Bed)

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 27 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Non Smoking (No View, No Extra Bed)

Standard Double Room, Non Smoking (No View, No Extra Bed)

Standard Double Room, Non Smoking (No View, No Extra Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Forest Forth Room, Non Smoking (No View, No Extra Bed)

Down comforters, minibar, in-room safe, desk

Forest Forth Room, Non Smoking (No View, No Extra Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • 48 sq m
  • Sleeps 7
  • 4 Twin Beds

View all photos for Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 48 sq m
  • Sleeps 7
  • 4 Twin Beds

View all photos for Standard Forth Room, Non Smoking (No View, No Extra Bed)

Down comforters, minibar, in-room safe, desk

Standard Forth Room, Non Smoking (No View, No Extra Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • Sleeps 7
  • 4 Twin Beds

View all photos for Sakurajima View Forth, Non Smoking (No Extra Bed)

Down comforters, minibar, in-room safe, desk

Sakurajima View Forth, Non Smoking (No Extra Bed)

  • Ocean view
  • 54 sq m
  • Sleeps 7
  • 4 Twin Beds

View all photos for TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 27 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Royal Suite, Mt. Sakurajima View (No Extra Bed)

Royal Suite, Mt. Sakurajima View (No Extra Bed)

Royal Suite, Mt. Sakurajima View (No Extra Bed)

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Single Room, Non Smoking (Single Use, No View, No Extra bed)

Single Room, Non Smoking (Single Use, No View, No Extra bed)

Single Room, Non Smoking (Single Use, No View, No Extra bed)

9.2 out of 10
Wonderful
(27 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 31 sq m
  • Sleeps 4
  • 2 Large Twin Beds

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  • Free WiFi
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About the area

Kagoshima

City center stay.Within a 5-minute walk of this Kagoshima hotel, you'll find Shiroyama Park and Mt. Shiroyama. Shiroyama Observatory and Terukuni Shrine are also within half a mile (1 km).

What's nearby

  • Mt. Shiroyama - 6 min walk - 0.5 km
  • Kagoshima City Museum of Art - 9 min walk - 0.7 km
  • Amu Plaza Kagoshima - 15 min walk - 1.3 km
  • Kagoshima Chuo Station Tourist Information Center - 18 min walk - 1.5 km
  • Kagoshima City Aquarium - 5 min drive - 2.3 km

Getting around

  • Kagoshima Station - 10 min drive
  • Kagoshima Airport (KOJ) - 50 min drive

Restaurants

  • ‪むさしの森珈琲城山店 - ‬17 min walk
  • ‪翡翠廳 - ‬1 min walk
  • ‪城山ガーデンズ 水簾 - ‬1 min walk
  • ‪ル シエル - ‬1 min walk
  • ‪ロイヤルホスト城山店 - ‬16 min walk

About this property

Shiroyama Hotel Kagoshima

4-star spa hotel perfect for exploring Kagoshima
Shiroyama Hotel Kagoshima offers its guests a full-service spa, hot springs, and a sauna. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness center, spa services, and multilingual staff are also featured at Shiroyama Hotel Kagoshima. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Kagoshima hotel.

  • 1 building
  • 355 guestrooms or units
  • 10 levels
  • 6 dining venues
  • Built in 1963
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Shiroyama Hotel Kagoshima offers 355 accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Kagoshima hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthe Spa Lapis. Services include facials, body treatments, and manicures and pedicures.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs open between 6:00 AM and 11:00 PM.

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  • Restaurant
  • Air conditioning
  • Breakfast available
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CA $214 total
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Property amenities

Family friendly

  • Baby bath
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Covered self parking on site (JPY 1,300 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 1,300 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot springs
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 2200.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 1300 for children
  • Covered self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Hot springs access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Shiroyama
Shiroyama Hotel
Shiroyama Kanko
Shiroyama Kanko Hotel
Shiroyama Kanko Hotel Kagoshima
Shiroyama Kanko Kagoshima
Castle Park Onsen Hotel
Hotel Shiroyama Kagoshima
Shiroyama Kagoshima
Shiroyama
Shiroyama Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel
Shiroyama Hotel Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel Kagoshima

Shiroyama Hotel Kagoshima Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 727 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 44 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sijo

Stayed 4 nights in Oct 2025

10/10 Excellent

Lonni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were given a beautiful upgrade with a fantastic view of the volcano. Couldn’t have asked for more.
Stayed 3 nights in Oct 2025

10/10 Excellent

Adrena binte

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very courteous staff. Great breakfast with. Wide variety
Stayed 3 nights in Oct 2025

10/10 Excellent

Mayumi

Stayed 3 nights in Oct 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with exceptional service and amenities. Will definitely stay here again and also recommend to family & friends.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ismael Q

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful mountain views!! Very clean, the onsen is magnificent !! I would definitely stay there again.
Stayed 2 nights in Oct 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big hotel. Not an easy walk into the city. So you have to plan meals unless you’re happy to dine in the hotel restaurants. But lovely staff and nice rooms. We didn’t pay for a view of the sea and volcano. But still nice city view as you’re high on a hill. Would recommend for the price.
Stayed 3 nights in Sep 2025

10/10 Excellent

JIE'ER, JERALD

Liked: Staff & service, amenities, property conditions & facilities
Great for value and stay was comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Hadleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, for what was presumably an excellent deal. Note of clarification, the room was labelled as "NO VIEW", but we were still placed on the tenth floor and got a lovely view of the rear side of the hotel, with scenic greenery, and a nice contrast of classic and modern Kagoshima. Overall great experience; staff was lovely, plenty of facilities at and near the hotel, and some of them came at quite reasonable prices for more budget-minded people like myself. Would recommend a car as it is quite difficult to walk to and from the hotel to the city or anything central. There is a good bus that runs to popular locations, right near the reception, but it doesn't run very late and has a specific route. Overall excellent experience 👍👍
Stayed 3 nights in Aug 2025

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and serene. It is next to walking paths. It has great views of the volcano. The onsen is fabulous. The staff is the best!
Stayed 4 nights in Jul 2025

10/10 Excellent

Raimundo

Travelled with family
Liked: Cleanliness, amenities
Very friendly and helpful staff. Amazing grounds
Stayed 3 nights in Jun 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great full featured facility
Stayed 3 nights in May 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book now!

There is nothing negative about Shiroyama Hotel. The staff are extremely polite and the hotel and rooms are immaculate. It has a beautiful view overlooking Kagoshima with Sakurajima clearly visible.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Shiroyama. It’s beautiful.
Stayed 3 nights in Apr 2025

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, room comfort

Good stay in Kagoshima

Really big hotel very popular with Japanese people. The best thing is the view of Sakurajima. Really amazing. Onsen is very strict with tattoos also with foreigners. Breakfast was huge but a bit messy. Room was ok. Good for a 2 night stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Madeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing. The breakfasts were the best that we had our entire trip. I also loved the bakery. And the views of the volcano were heavenly. The help was also great! And the hotel itself was befitting of the views.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great onsen, quiet and clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Geok Tin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice, but we face some difficulties when we check in
Stayed 3 nights in Apr 2025

10/10 Excellent

Hisako

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good breakfast.

Shuttle bus is running every 20 minutes. but If you have a tight schedule ,you have to take taxi.
Stayed 3 nights in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So much morecthan I expected

I booked, looking for a place to staycafter getting off the ferryvfrom Okinawa. When I arrived I realized this wasnt just a place to sleep. It's the city's "grand hotel". Set in gorgeous grounds, with more trails nearby in the mountain forest, it offers a large breakfast buffet and a huge onsen with indoor and outdoor pools - all of them with spectacular views over the city and volcano.
Stayed 2 nights in Mar 2025

8/10 Good

Jieun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid extra for the view, but the view wasn’t that great. Other than that, everything else was perfect.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best...

This was our first stop for a three week trip to Japan. Couldn't have chosen a better place to get acquainted and get past the jet lag. Excellent service, very comfortable rooms, beautiful views and wonderful onsen. Breakfast buffet was fantastic. The hotel has many restaurants. We ate at one. Overpriced and just all right. There are so many excellent places to eat in Kagoshima. The hotel is on a cliff above the city. Using the free shuttle service was easy and efficient, though you do spend a good deal of time traveling to and from the heart of the city if you do go in twice a day. But totally worth it. I wouldn't stay anywhere else in Kagoshima.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kiyomi

Stayed 2 nights in Mar 2025

10/10 Excellent

Kiyomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel shuttle bus is so convenient.I can enjoy shopping in the center of the city anytime.
Stayed 4 nights in Mar 2025