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Holiday Inn Express and Suites Kalamazoo West by IHG

2.5 star property
Hotel near Western Michigan University in Kalamazoo

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites Kalamazoo West by IHG

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Free daily self-serve breakfast
Terrace/patio
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1315 Westgate Drive, Kalamazoo, MI, 49009
  • Place, Oasis Hot Tub Gardens
    ‪3 min drive‬
  • Place, Crystal Woods
    ‪4 min drive‬
  • Place, Western Michigan University
    ‪5 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(37 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Corner (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(18 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Communications)

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds (Additional Living Area)

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Corner

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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Indoor pool, open 7:00 AM to 11:00 PM, sun loungers

Holiday Inn Kalamazoo West by IHG

Oshtemo
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 528 reviews
The price is CA $153
CA $176 total
includes taxes & fees
Jan 30 - Jan 31
Holiday Inn Kalamazoo West by IHG

About the area

Kalamazoo

Oshtemo stay.A stay at this Oshtemo hotel places you within 3 miles (5 km) of Western Michigan University and 6 miles (10 km) of Kalamazoo College. Kalamazoo Valley Museum and Kalamazoo Institute of Arts are also within 6 miles (10 km).

What's nearby

  • Oasis Hot Tub Gardens - 3 min drive - 5.0 km
  • Crystal Woods - 4 min drive - 6.4 km
  • Western Michigan University - 5 min drive - 4.3 km
  • Kalamazoo College - 7 min drive - 5.8 km
  • James W. Miller Auditorium - 7 min drive - 7.5 km

Getting around

  • Kalamazoo Transportation Center - 14 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Steak 'n Shake - ‬13 min walk
  • ‪Taco Bell - ‬19 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Qdoba Mexican Eats - ‬3 min drive

About this property

Holiday Inn Express and Suites Kalamazoo West by IHG

Hotel near Western Michigan University in Kalamazoo
Holiday Inn Express and Suites Kalamazoo West by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. The business-friendly Holiday Inn Express and Suites Kalamazoo West by IHG also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This Kalamazoo hotel is smoke free.

  • 105 guestrooms or units
  • 4 levels
  • 1001 sq ft of conference space
  • 93 sq m of conference space
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express and Suites Kalamazoo West by IHG offers 105 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Kalamazoo hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Holiday Inn Kalamazoo West by IHG
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 528 reviews
The price is CA $153
CA $176 total
includes taxes & fees
Jan 30 - Jan 31
Holiday Inn Kalamazoo West by IHG

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5.30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.30 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Kalamazoo West Hotel
Holiday Inn Express Kalamazoo West
Inn Express Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West by IHG
Holiday Inn Express Suites Kalamazoo West an IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Kalamazoo

Holiday Inn Express and Suites Kalamazoo West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 800 reviews
Rating 8 - Good. 176 out of 800 reviews
Rating 6 - Okay. 88 out of 800 reviews
Rating 4 - Poor. 62 out of 800 reviews
Rating 2 - Terrible. 59 out of 800 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alfred

Stayed 1 night in Nov 2025

6/10 Okay

Alexandra

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Alesa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All interactions with the staff were incredibly friendly and polite! Breakfast was tasty, plentiful, with lots of options! Loved the oatmeal with toppings. Our room was updated and clean. The wall mounted thermostat was great on a cool Fall day.
Stayed 2 nights in Oct 2025

6/10 Okay

Tony

WiFi down all weekend. Water pressure weak in the shower.
Stayed 1 night in Oct 2025

8/10 Good

Christopher, Barryton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast started after I needed to leave for work. My keys to the room didn’t work so the desk manager had to let me in my room but never brought me back keys or let me know my lock wasn’t working. Couldn’t go anywhere because I wasn’t sure how to get back to my room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Clean, friendly, well maintained
Stayed 1 night in Oct 2025

2/10 Terrible

Kiley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia and IHG holiday in. Are terrible
Stayed 2 nights in Oct 2025

4/10 Poor

Paula

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Nice looking hotel, right across from a regular Holiday Inn. Nobody at the desk, when you arrive and if you need something you have to just wait until someone comes out. Usually 2-5 minutes. Room had nice furnishings, although the lamps had no shades, cable did NOT work, bathroom NOT as clean as it should be. I do not like to be in the presence of other peoples hair all over the place. Toilet dirty. When I went to take a shower the drain was clogged and I had to get out (full of soap) and call the front desk which was not answered in any kind of timely fashion. They did respond immediately when I finally got ahold of someone and told them the shower was about to overflow. The staff member who came up was loud and making comments and noises throughout the entire process of trying to unclog the shower. My husband was trying to sleep and that wasn’t possible. Nobody present at check out to talk to about any of this so I had to leave a review. I would not recommend this hotel for any reason other than the breakfast was decent and what you would expect from a holiday inn express.
Stayed 1 night in Oct 2025

10/10 Excellent

Q

Stayed 1 night in Oct 2025

10/10 Excellent

Giancarlo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
thanks great place
Stayed 4 nights in Oct 2025

6/10 Okay

Laurence

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Very good breakfast. Shower moldy, spider webs in room corner.
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean and nicely upkept. Wish the breakfast hours were longer and the walls were thicker. We had a heavy walker above us and noisy kids next to us but the hotel itself was wonderful.
Stayed 1 night in Oct 2025

10/10 Excellent

dennis

Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Staff & service, amenities
Everything was good for an overnight stay
Stayed 1 night in Oct 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good as usual. Only issue was breakfast, I stayed for three days and only sausage was served, no bacon at all which was odd, also, two out of the three days, the small refrigerator had no yogurt or cream cheese. Seems like a supply chain issue???
Stayed 1 night in Oct 2025

10/10 Excellent

Wesley

Stayed 1 night in Oct 2025

8/10 Good

josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Although the check in was excellent the lady was very helpful. Then I started to take a shower and seen Multiple black hairs on the floor of the shower. I took pictures to upload, but having trouble finding out how to do that. Had a bit of a hard time finding the road to get into the hotel also. No signs out on the road. Thank goodness for google.
Hair on the shower floor
Hair on the shower floor
Hair on the shower floor
Hair on the shower floor
Stayed 1 night in Sep 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

John

Stayed 2 nights in Sep 2025

10/10 Excellent

John, Brentwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower cleanliness

Shower edges dark grime and there was long black hairs in the shower that wasn’t ours other then that everything else was perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay when we visit Kalamazoo. Clean and convenient. And the staff is always pleasant, helpful, and professional.
Stayed 2 nights in Aug 2025