Note fondée sur 574 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 juill. 2022 sur Expedia
Nice OLD hotel. Room was very small, AC Units was very noisy. Clean place but unfortunately does not worth the price.
Commentaires de Gestion de l’hôtel
16 juill. 2022 par Nick, Gestion de l’hôtel
I'm sorry to hear about your experience with the A/C units, but I am excited to tell you we have renovations planned for later this year that will eliminate those units and replace them with better insulated windows as well central heating and air! With more renovations to come we hope to see you again someday and thank you for staying with us!
par un voyageur
Publié le 15 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2024 par KGH Staff, Gestion de l’hôtel
We're glad that you enjoyed your stay. We look forward to seeing you again sometime. Have a good weekend!
par un voyageur
Publié le 11 févr. 2024 sur Expedia
The hotel was right by the main road and had extremely poor sound insulation. The road is used for drag racing and on our first night, the race continued till 5am. Coupled with regular traffic, it was hellish to sleep. We got a room change the 2nd day and were told that we will get a discount for our first night. Upon check out, the discount was literally $10 off each night. Based on what we paid for our 3 nights and the undesirable sleep condition, (one can still hear the traffic from the other rooms away from the main road) I won’t recommend this hotel. There was one lady that was very accommodating on our room change, however I doubt the message was relayed accurately to the other team members as $10 bucks off is a joke.
Commentaires de Gestion de l’hôtel
1 mars 2024 par KGH Staff, Gestion de l’hôtel
We are so sorry for your experience during your stay!! We can't say that, what happened during your stay, happens all the time to such a degree. Whatever cosmic world collided during your stay, we can't say. The staff heard your needs and did what they could for you in their power and availability. You did get a free room upgrade, upon changing rooms and another lovely lady at the front desk provided earplugs and a sound machine. This is an old building (115 years) and we are in a downtown area and it sounds like you are ultra light sleepers. The good news is we are getting ready for Phase 2 of renovations in Fall of 2024! This will bring upgrades to the windows in the rooms to triple pane and single heating/cooling units. This will help with the traffic noise tremendously. We would love to have you back after that takes place. Reach out to the hotel directly and we will make it worth your while.
par un voyageur
Publié le 17 janv. 2024 sur Expedia
Old property but unique. Comfortable rooms
Commentaires de Gestion de l’hôtel
18 janv. 2024 par KGH Staff, Gestion de l’hôtel
Thank you for the positive feedback! We're glad that you enjoyed your stay.
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 janv. 2024 par KGH Staff, Gestion de l’hôtel
Thank you so much, Gary, for the awesome rating! We are so happy you enjoyed your stay and hope to see you soon!
par un voyageur
Awesome historic hotel in the heart of downtown
Publié le 2 janv. 2024 sur HotelsNewly remodeled lobby, super friendly staff, and cozy historic rooms make this an awesome downtown option to other chain hotels. The included continental breakfast is really good, and there is great western/native themed artwork throughout the building. Oh, and pets are welcome (with no extra fee!). Will definitely stay here again when my travel plans allow.
Commentaires de Gestion de l’hôtel
7 janv. 2024 par KGH Staff, Gestion de l’hôtel
James, thank you so much for the awesome rating and review. We appreciate you and are so pleased you enjoyed your stay with us! Please come and see us when you can!
par un voyageur de Garden City
Publié le 31 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 janv. 2024 par KGH Staff, Gestion de l’hôtel
Thank you so much for the great review! We are so glad you enjoyed your stay with us and hope to see you in the near future!
par un voyageur
Publié le 2 déc. 2023 sur Expedia
Wonderful people and customer service. Very clean and just a great place.
Commentaires de Gestion de l’hôtel
3 janv. 2024 par KGH Staff, Gestion de l’hôtel
Wendi, thank you so much for the kind words and awesome review! We appreciate you so much! Please come stay with us again. Phase 2 of renovations should start in fall of 2024 and will include upgraded windows and heating/ cooling in all the rooms.
par un voyageur
Publié le 18 nov. 2023 sur Expedia
Wonderful hotel. Staff is very friendly and helpful. Great location. Room was very clean and comfortable. Highly recommend staying here.
Commentaires de Gestion de l’hôtel
22 nov. 2023 par KGH Staff, Gestion de l’hôtel
Jeannie, we can't thank you enough for the rating and review! We are so pleased you enjoyed your stay and hope to see you again!
par un voyageur
Publié le 16 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
7 déc. 2023 par KGH Staff, Gestion de l’hôtel
Christopher, thank you so much for leaving us such a great rating. We could not be more pleased that you enjoyed your stay with us and hope to see you in the near future!
