Ratings based on 283 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
85% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Oct. 14, 2023 on Expedia
Friendly staff, convenient location with lovely price
4 out of 5
by A traveller

Posted Feb. 13, 2020 on Expedia
Slightly further out from furano region, but hotel has parking facilities and room is nice and cozy. May need to drive 15-20km to reach furano city centre
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 9, 2019 on Hotels
2 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 29, 2019 on Hotels
5 out of 5
by A traveller

Posted Aug. 13, 2019 on Expedia
Hotel in a quiet location. It's near Farm Tomita (15 mins drive). Rooms are big and the staff are very friendly.
2 out of 5
by A traveller

Be careful of the room type

Posted Aug. 4, 2019 on Hotels
The type that we book from hotel.com was "Other". We thought it was a Japanese style room. For us, as long as it is a room, we are ok with that since we will get there late and will leave early in the morning. However, they offer us a tent outside of the hotel. The manager told us it was the mistake from hotel.com. So we had to book another hotel to stay in that late night. The manager told us that he would cancel our reservation and refund us. However, 2 weeks after our trip, we still don't get any refund. So we are not satisfy with the followup service from the hotel and very disappointed with hotel.com. They didn't help us to find another hotel with a room that night and kept us on hold for about an hour. And now, they don't even offer to refund us. This is the most disappointed hotel experience.
2 out of 5
by A traveller

Very bad hotel

Posted Jul. 23, 2019 on Hotels
Worst hotel I ever stay in Japan, everything are old and dirty, dust everywhere, staff unfriendly and Rigid rule. Really spoil my stay in Furano.
4 out of 5
by A traveller

Short stay is ok.

Posted Jun. 11, 2019 on Hotels
Original room offered had clogged sink and old furniture. Insisted and received a better room rather than fixing sink. No eating or services within walking distance. Desk and dining staff friendly.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 9, 2019 on Hotels
4 out of 5
by A traveller

Posted Mar. 5, 2019 on Expedia
in winter just a stop place for rest.
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