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Hearthstone Lodge by Bear Country

3.0 star property
3-star ski-in/ski-out resort near Sun Peaks Resort

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Photo gallery for Hearthstone Lodge by Bear Country

Exterior
Lofted Studio Queen | Private kitchen
Sauna
Lobby sitting area
Suite, Multiple Beds | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Hot tub
  • Parking available
  • Kitchen
  • Free WiFi

Explore the area

View in a map
3170 Creekside Way, Sun Peaks, BC, V0E 5N0
  • Place, Sun Peaks Resort
    ‪1 min walk‬
  • Place, Sun Peaks Golf Course
    ‪1 min walk‬
  • Place, Platter Lift Ski Lift
    ‪1 min walk‬
  • Airport, Kamloops, BC (YKA)
    ‪52 min drive‬

Room options

About the area

Sun Peaks

Mountain retreat .With a stay at this Village Center resort, you'll be steps from Sun Peaks Resort and Sun Peaks Golf Course. Morrisey Platter Ski Lift and Sundance Express are also within half a mile (1 km).
View more Resorts in Sun PeaksOpens in a new window

What's nearby

  • Sun Peaks Resort - 1 min walk - 0.0 km
  • Sun Peaks Golf Course - 1 min walk - 0.0 km
  • Platter Lift Ski Lift - 1 min walk - 0.0 km
  • Sundance Express - 2 min walk - 0.2 km
  • Village Day Lodge Shuttle Stop - 2 min walk - 0.2 km

Getting around

  • Kamloops, BC (YKA) - 55 min drive

Restaurants

  • ‪Bottoms Bar & Grill - ‬2 min walk
  • ‪Powder Hounds Restaurant - ‬3 min walk
  • ‪The Magic Cattle Guard - ‬3 min drive
  • ‪Masa's Bar & Grill - ‬4 min drive
  • ‪Mountain High Pizza - ‬2 min walk

About this property

Hearthstone Lodge by Bear Country

3-star ski-in/ski-out resort near Sun Peaks Resort
Hearthstone Lodge by Bear Country offers its guests 2 hot tubs and ski-in/ski-out access. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, ski storage, and a fireplace in the lobby are also featured at Hearthstone Lodge by Bear Country. Parking is available for a fee.

This 3-star Sun Peaks resort is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 4 levels
  • 4 dining venues
  • Built in 1997
  • Ski equipment storage
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hearthstone Lodge by Bear Country offers 70 accommodations with DVD players and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. 32-inch LCD televisions come with digital channels. Accommodations at this 3-star resort have kitchenettes with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sun Peaks resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

Similar properties

Exterior
Sun Peaks Grand Hotel & Conference Centre
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,000 reviews
The price is CA $169
CA $196 total
includes taxes & fees
Dec 1 - Dec 2
Sun Peaks Grand Hotel & Conference Centre

Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 15.75 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 hot tubs
  • Ski storage
  • Ski-in/ski-out access

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Toaster

More

  • Connecting rooms available
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out fee: CAD 50.00

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Hearthstone Lodge, 3170 Creekside Way, Sun Peaks]
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 19 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 15.75 per night
  • Late check-out fee: CAD 50.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 19 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hearthstone Lodge Sun Peaks
Hearthstone Sun Peaks
Hearthstone Lodge Bear Country Sun Peaks
Hearthstone Lodge Bear Country
Hearthstone Bear Country Sun Peaks
Hearthstone Bear Country
Hearthstone By Bear Sun Peaks
Hearthstone Lodge by Bear Country Resort
Hearthstone Lodge by Bear Country Sun Peaks
Hearthstone Lodge by Bear Country Resort Sun Peaks

Hearthstone Lodge by Bear Country Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 87 out of 252 reviews
Rating 8 - Good. 115 out of 252 reviews
Rating 6 - Okay. 38 out of 252 reviews
Rating 4 - Poor. 8 out of 252 reviews
Rating 2 - Terrible. 4 out of 252 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jerome, Kamloops

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Francine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

6/10 Okay

Lori

Travelled with family
Liked: Cleanliness
This property is well situated in Sunpeaks Village, in the midst of all the shops and close to the primary ski lifts, golf course and other amenities. Front desk staff were friendly but the back office person (?manager) was quite dismissive and not very willing to respond to questions or address concerns. The suite was spacious, clean and comfortable. There is seating for 4-5, plus the dinette. There is no air conditioning, so the unit was very hot, in spite of a recent dip in temperature. Parking is underground, and well lighted, and BC fragrant. This location needs to repair its ice machines. We did not use the hot tub. Pets are not permitted at this facility. It was good value, but there are other locations in the village that step up their hospitality a bit better.
Stayed 2 nights in Aug 2022

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything, mountain bike storage.
Stayed 2 nights in Aug 2022

6/10 Okay

William

Stayed 1 night in Aug 2022

6/10 Okay

Jo-ana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was very hot and the bed was unusably hard. We rented a king bed and had to sleep on the pull out as the mattress was like a rock
Stayed 2 nights in Jul 2022

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing
Stayed 2 nights in Jul 2022

10/10 Excellent

Minh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
There is no staff during office hour or maybe it is off season
Stayed 1 night in Jul 2022

10/10 Excellent

Samuele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Josee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le stationnement était payant.
Stayed 2 nights in May 2022

6/10 Okay

Wincell

Travelled with family
Liked: Cleanliness
There was no one at the front desk when we got there. It was an inconvenience for us to phone them then they didn’t answer, and tried it again and again. For the third time, they finally answer and told them we need to check in. We requested more coffee but that never came. We stayed 2 nights. Room is clean otherwise, plus spacious and there’s kitchenette so that’s a plus.
Stayed 2 nights in May 2022

6/10 Okay

Man

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location of this hotel has a huge advantage for skiers. Hotel is old but clean. Only one elevator in peak hours made waiting time long especially you have luggages for check out. I used stairs most of the time during my stay and they are bright and clean.
Stayed 2 nights in Mar 2022

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, Queen loft rooms have lots a space for 2 people.
Stayed 2 nights in Mar 2022

8/10 Good

Hilda, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

8/10 Good

Karla

Stayed 3 nights in Feb 2022

2/10 Terrible

jay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2022

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of the village, close to everything. Very easy to ski in, and out.
Stayed 3 nights in Feb 2022

10/10 Excellent

Laurel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and welcoming staff. Hotel is in the perfect spot and a great space for families!
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay - would come again

Strategic location, easy to ski on and off the hill. The suite we had was well-appointed and we found the bed to be very comfortable. We were facing the street and it was quiet.
Stayed 3 nights in Jan 2022

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

8/10 Good

Bridget

Stayed 2 nights in Jan 2022

8/10 Good

Sarah

Stayed 3 nights in Jan 2022

10/10 Excellent

David, Kamloops

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. nice and close to everything in the village
Stayed 4 nights in Jan 2022

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are nice size and the fireplace takes the chill off. It was very cold out when I was there. My room had a handy kitchenette that had all we need except additional garbage bags. The hotels location is fantastic. Easy access to the ski hill, pubs and restaurants. If there was a negative it’s that the front desk isn’t staffed in the evening and when my key to my room stopped working it took 30 minutes to get some help.
Stayed 6 nights in Dec 2021