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Grand Imperial Hotel

3.5 star property
3.5-star hotel in Nakasero, connected to a shopping center

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Photo gallery for Grand Imperial Hotel

Interior
Terrace/patio
Lobby lounge
Lobby sitting area
International cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Air conditioning
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Plot 6/6A Nile Avenue, Kampala
  • Uganda Golf Course
    ‪20 min walk‬
  • Makerere University
    ‪2 min drive‬
  • The Acacia Mall
    ‪3 min drive‬
  • Entebbe (EBB-Entebbe Intl.)
    ‪46 min drive‬

Room options

View all photos for Suite, City View (Imperial)

Suite, City View (Imperial)

Suite, City View (Imperial)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View

Executive Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, City View

Minibar, in-room safe, desk, soundproofing

Family Suite, 2 Bedrooms, City View

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Kampala

Heart of Kampala.You'll be steps from Independence Monument and within a 10-minute walk of The Parliament of the Republic of Uganda with a stay at this Nakasero hotel. Embassy of France and Embassy of Sudan are also within half a mile (1 km).

What's nearby

  • Uganda Golf Course - 20 min walk - 1.7 km
  • St. Francis Hospital - Nsambya - 20 min walk - 1.7 km
  • Makerere University - 2 min drive - 2.6 km
  • The Acacia Mall - 3 min drive - 3.0 km
  • Rubaga Cathedral - 5 min drive - 4.8 km

Getting around

  • Entebbe Intl. Airport (EBB) - 38 min drive

Restaurants

  • ‪Karveli Bakery and More - ‬6 min walk
  • ‪Mask Foods - ‬7 min walk
  • ‪Fang Fang Restaurant, Communications House - ‬7 min walk
  • ‪Slow Boat Resturant - ‬6 min walk
  • ‪Equator Bar - ‬4 min walk

About this property

Grand Imperial Hotel

3.5-star hotel in Nakasero, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Grand Imperial Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Kampala hotel.

  • 103 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Beauty salon
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Grand Imperial Hotel offers 103 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, and complimentary toiletries. This Kampala hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 45 per person (one way)
  • Airport shuttle fee per child: USD 45.00 (one-way), (up to 17 years old)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Grand Imperial Hotel
Grand Imperial Hotel Kampala
Grand Imperial Kampala
Hotel Grand Imperial
Grand Imperial Hotel Hotel
Grand Imperial Hotel Kampala
Grand Imperial Hotel Hotel Kampala

Grand Imperial Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 5 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

7.2/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room lock was broken, towels are stained and torn, only hot water worked on the bathroom sink. If you’re visiting from outside Uganda, I’d only recommend it for convenience at a low price. Otherwise there are better options. The service is good. I made my complaints to the receptionist and they fixed what they could.
Stayed 2 nights in Dec 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is great to walk around downtown Kampala. A little dated but the staff are always great and very helpful and friendly!
Stayed 1 night in Nov 2024

10/10 Excellent

MWESIGYE

Stayed 2 nights in Jun 2024

6/10 Okay

Hassiem, milwaukee

Liked: Staff & service
Stayed 8 nights in Sep 2023

6/10 Okay

BENNY

Travelled with group
Property is big but not renovated. Rooms have old A.C., old tubs, old beds, old mattress.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Antique in the centre.

Hotel is big but old style, best is location. Rooms and surroundings from other times for those that like antique.
Stayed 1 night in Dec 2020

8/10 Good

Solomon

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service

Stay at Grand Imperial, Kampala

It was alright. The hygiene of the bath room was ok and the replacement of soap etc could be better

2/10 Terrible

Steve, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Friendly staff who tried to correct faults I made

Booked this hotel for its gym facility. When I asked for the gym they just said not available! When I told them I booked the hotel as it advertised a gym they just said sorry and shrugged their shoulders.
Stayed 3 nights in Oct 2017

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

good hotel
Stayed 3 nights in Oct 2017

8/10 Good

Tom, Raleigh, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Friendly Staff and Wonderful Location

The staff were attentive and friendly for my short stay. The location was perfect in downtown Kampala. The breakfast was good and standard and the rooms large and comfortable. I didn't notice much noise from outside and the bathroom water was hot and the water pressure was great.
Stayed 2 nights in Oct 2017

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the Grand Imperial Hotel in Kampala are both professional, kind, and helpful, whether work for housekeeping, in the dining room, reception, or management. I was able to get some R & R after roughing it in the interior, at a very reasonable price, with good food, a comfortable room, space to read and write, and special touches when I asked, like a water kettle for instant coffee in the room.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Per, Oslo

Liked: Staff & service
Disliked: Property conditions & facilities

A rat in the restaurant

Average hotel. Typically Africa. Medium clean. Half of everything out of order. Old hotel. Noisy. In town. Much pollution.
Stayed 12 nights in Jul 2018

6/10 Okay

Roger

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2017

6/10 Okay

Hassan, Stockholm, Sweden

Liked: Staff & service
Disliked: Property conditions & facilities

The hotel is situated centrally in Kampala

Staff are dedicated, prompt in their response and friendly in spite of the difficult working conditions. They make one feel welcome. The menu, especially breakfast needs refreshing and the chef should be more creative. During my 10-day stay we were repeatedly served beans, shallow or deep-fried dry chicken, porridge, potatoes and what would pass for an omelette/scrambled egg. Twice or thrice we were severed "katogo" = boiled matooke with tomatoes/peanut sauce. The toaster broke down on a number of occasions. In my opinion management should do some homework in order to bring the hotel´s menu to an acceptable international standard. Because of its position and being housed in an old building from the 1920s (?) the hotel should benefit from a total renovation with better sound isolation/proofing as well as making it accessible and friendly for the functionally disabled customers. I had to change rooms due to a leakage through the electric wiring system in the bathroom and I was informed that something similar had occurred in another room two days earlier. Hence the urgent need for renovation. Warm water trickles through the taps and it takes ages to have a decent "shower". Make sure you take or buy your own electric adapter as they are scarce although a front desk manager secured one for me on request and she was kind enough to provide me with a miniature mini-bar. Wi-fi is extremely slow and unsecured! Parking space is limited. AC is perfect and a welcome relief.