Ratings based on 925 Guest Reviews

Hear it directly from our travellers
3.3 out of 5
100% of guests recommend
3.2 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Mar. 13, 2024
I didn't like there are no hair dryers.
Comment from Hotel Management
Mar. 13, 2024 by Hadley W., Hotel Management
John,We actually have hairdryers available at the front desk for guest use. I am sorry you were not made aware of this during your stay. We hope you travel home safely!
1 out of 5
by A traveller

Posted Mar. 10, 2024 on Expedia
Looked nothing like pictures
Comment from Hotel Management
Mar. 13, 2024 by Hadley W., Hotel Management
Richard,I'm sorry you were not satisfied with your stay. Anytime you have an issue with your room, please let one of our 24-hour front desk staff members know right away and we will be happy to move you to a different room or send someone to fix any issues you might have. Thank you for your business.
3 out of 5
by A traveller

Posted Mar. 10, 2024 on Expedia
just need a good dusting and maybe an incense or two
Comment from Hotel Management
Mar. 13, 2024 by Hadley W., Hotel Management
Connor,Thank you for bringing this to our attention. We have around-the-clock housekeeping staff members to assist any cleanliness issues you may have during your stay. We hope you travel home safely!
4 out of 5
by A traveller

Posted Mar. 8, 2024 on Expedia
It did what it was supposed to! My friend and I just needed a cheaper hotel to sleep in for the night. The ladies at the front desk when checking in and out were both very nice! The room was clean besides a couple small stains on the sheets but there were no bugs and our cars did not get broken into so that was a huge plus for us!
Comment from Hotel Management
Mar. 13, 2024 by Hadley W., Hotel Management
Cayla,Thank you for taking the time to leave us positive feedback about your stay. We appreciate your business and love to hear from our satisfied guests. I'm glad to hear the ladies at the front desk were able to assist you and your room was clean as customer satisfaction and safety is our top priority! Safe travels home.
3 out of 5
by A traveller

Decent budget hotel

Posted Mar. 6, 2024 on Hotels
Good budget hotel, bed was not very comfy, Bathroom had lots of stains on the counter. Not the worst location right next to QT and Wendys. I would not stay here longer than a few days.
Comment from Hotel Management
Mar. 13, 2024 by Hadley W., Hotel Management
Tanner,Thank you for bringing this to our attention. I'm glad our pricing was great for your budget and you were able to enjoy some of the nearby locations within walking distance of our property! Anytime you have an issue inside your room, please let one of our 24-hour front desk staff members know right away and we will be happy to assist you further. Thank you for your business and safe travels!
5 out of 5
by A traveller

Posted Mar. 6, 2024 on Expedia
This property at American Inn is a great location. The hotel is close to a lot of places. Especially downtown KCMO. Near places I visit.
Comment from Hotel Management
Mar. 13, 2024 by Hadley W., Hotel Management
Tonya,Thank you for taking the time to leave us positive feedback about your stay! We love to hear from our satisfied customers. I'm glad our location is suitable for the places in Kansas City you like to visit! We look forward to doing business with you again in the future.
5 out of 5
by A traveller

Posted Mar. 6, 2024 on Hotels
Comment from Hotel Management
Mar. 13, 2024 by Hadley W., Hotel Management
Donny,Thank you for taking the time to leave us a 10/10 rating! We love to hear from our satisfied guests. Safe travels home!
1 out of 5
by A traveller

Posted Feb. 29, 2024 on Hotels
Comment from Hotel Management
Mar. 3, 2024 by Hadley W., Hotel Management
Maria,Please share with me some of the details from your stay that lead you to this review so that we may better serve you and other customers in the future. We will work hard next time to make it a perfect 10/10! Safe travels home.
4 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
Nice property, convenient to where we were planning on going to visit. The only troubles we had was
Comment from Hotel Management
Feb. 27, 2024 by Hadley W, Hotel Management
Catlyn,Thank you for taking the time to leave us positive feedback! We greatly appreciate your business and hope you will stay with us again in the future. Safe travels home!
4 out of 5
by A traveller

Posted Feb. 22, 2024 on Expedia
Great staff nice location
Comment from Hotel Management
Feb. 27, 2024 by Hadley W., Hotel Management
Kenneth,Thank you for taking the time to leave us positive feedback! We greatly appreciate your business and hope you will stay with us again in the future. Safe travels home!