Comfort Inn & Suites Shawnee - Kansas City offers its guests a waterslide and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Shawnee - Kansas City also features complimentary newspapers in the lobby, laundry facilities, and a convenience store.
It was a literal last minute 11pm decision to get a hotel for the night. This hotel did not disappoint very clean . Breakfast was good . Beds were comfy and rooms were clean
The night shift either from Colorado (didnât get his name), SUPER helpful and so polite!! Room has patch spots that hadnât been painted. Shower curtain was too small and water would spray out into the bathroom floor.
Pool was not open. Breakfast was ok- standard eggs, bacon and biscuits
The pool heater wasn't working and we booked a two queen but ended up with one king instead. We had to use the hide-a-bed and it had a giant pee spot on it. Other than that, the room was clean. The hotel staff was friendly and attentive.
Absolutely disappointed. We asked for a refund because the pool and slide were closed and the only reason we picked this hotel was to enjoy the time with our kids. We were never issued a refund and I know if someone cared they could make it happen. We will never be using Hotels.com again even though weâve used them for all our travels the last 7 years or so. We never even stayed at the hotel and went for great Wolfe lodge instead.
Start of by them saying pool was down until next day, next morning they say next week. Now they let us know we can swim at the sister hotel.
No hot water in our room. Waited until 12:30 A.M to still have no hot water. Next day have hot water. Shower floor was brown. Used towel to stand in it.
Breakfast was burnt, bad and some had mold.
All that was said was, my apologies. Won't be back.
Upon arrival we waited about 8 minutes before anyone came to the front desk to check us in. At check in they asked if we would change rooms. I agreed as long as it was the same price. We got our key and went to the room to find it hadnât been cleaned. The bed was not made and dirty towels in the bathroom. We went back downstairs and the guy told me he didnât have any more rooms. I asked for him to cancel my payment and he told me I had to since I booked from a third party. I tried and since I had checked in it wouldnât let me cancel. He then said he could get me in a queen bed. We went to the room and there were bags belonging to someone else in there along with other personal belongings. We went back down and he said he could give me a suite for the same price. He went up and checked the room before he gave us the keys. This room was great. They did make it right, but Iâm not sure why he told me he didnât have any rooms when he did have some available.