Ratings based on 708 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 26, 2024 on Expedia
Comment from Hotel Management
Feb. 28, 2024 by Martin Gross, Concierge, Hotel Management
Dear Mr. Stephen,Thank you for your feedback on your recent stay at Grandhotel Pupp. We appreciate your comments and will strive to improve based on your review.Warm regards,
by A traveller
A dream come true.
Posted Feb. 25, 2024 on HotelsOur stay was a dream that came true. This hotel is such a jewel. The building. The amenities. The service. Simply the best!
by A traveller
Posted Feb. 19, 2024 on Expedia
Absolutely fantastic place to stay. Service is perfect, staff are friendly and helpful, fantastic location, and great cocktails in the stunning bar. Definitely recommend.
by A traveller
Posted Feb. 17, 2024 on Expedia
Comment from Hotel Management
Apr. 28, 2024 by Concierge, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Tomas Krejsa
by A traveller
Movie vacation
Posted Feb. 3, 2024 on HotelsAmazing hotel with classics
Comment from Hotel Management
Feb. 9, 2024 by Martin Gross, Concierge, Hotel Management
Dear Mr Boris,Thank you for sharing your experience at Grandhotel Pupp in Karlovy Vary. We are delighted to learn that you found the hotel to be amazing with its classic charm. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another exceptional stay soon.Best regards,The Grandhotel Pupp Team
by A traveller
Posted Jan. 31, 2024 on Hotels
by A traveller
glorious hotel just a purely terrible trip this
Posted Jan. 21, 2024 on HotelsBooked a suite - it was over the road in the freezing cold, said no thank you (NOT CLEAR ON BOOKING NOT IN HOTEL) and had a small basic room in hotel and charged us the same ....no one there to help with bags on arrival - eventually found someone to park the car - a million years away from my last visit . So so so disappointed and so many issues
by A traveller
Posted Jan. 13, 2024 on Hotels
Comment from Hotel Management
Jan. 21, 2024 by Concierge, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Tomas KrejsaConcierge
by A traveller
Posted Dec. 30, 2023 on Expedia
We absolutely loved staying at the Pupp. Clean, friendly, excellent staff, delicious food, beautiful room, awesome pool, wonderful spa, I could go on all day. Can’t wait to visit again!
Comment from Hotel Management
Jan. 21, 2024 by Concierge, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Tomas KrejsaConcierge
by A traveller from Livonia
Posted Dec. 16, 2023 on Expedia
Lovely
Comment from Hotel Management
Jan. 21, 2024 by Concierge, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Tomas KrejsaConcierge
