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Mercure Karpacz Skalny

3.0 star property
Family-friendly 3-star hotel with indoor pool

Choose dates to view prices

Photo gallery for Mercure Karpacz Skalny

Indoor pool, open 8:00 AM to 9:00 PM, sun loungers
Lobby
Terrace/patio
Miscellaneous
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking available
  • Breakfast available
  • Pool

Explore the area

View in a map
Ul Obroncow Pokoju 5, Karpacz, Lower Silesian, 58-540
  • Place, Bialy Jar Ski Lift
    ‪12 min walk‬
  • Place, Karkonosze National Park
    ‪18 min walk‬
  • Place, Karpacz Ski Resort
    ‪5 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds, Ground Floor

Standard Twin Room, 2 Single Beds, Ground Floor

Standard Twin Room, 2 Twin Beds, Ground Floor

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Karpacz

Close to the boardwalk/promenade.Within a 10-minute walk of the hotel, you'll find Relaks Slope and Park Bajek. Also, Sports and Tourism Museum is within half a mile (1 km) and Kolorowa Ski Lift is within 2 miles (3 km).

What's nearby

  • Sports and Tourism Museum - 4 min walk - 0.4 km
  • Bialy Jar Ski Lift - 12 min walk - 1.1 km
  • Alpine Coaster - 12 min walk - 1.1 km
  • Karkonosze National Park - 18 min walk - 1.6 km
  • Karpacz Ski Resort - 5 min drive - 3.1 km

Getting around

  • Jelenia Gora Station - 19 min drive
  • Wroclaw (WRO-Copernicus) - 117 min drive

Restaurants

  • ‪Sowiduch - ‬11 min walk
  • ‪Love Krove - ‬8 min walk
  • ‪Polanka - ‬3 min walk
  • ‪Good & One - ‬8 min walk
  • ‪Amore Mio - ‬12 min walk

About this property

Mercure Karpacz Skalny

Family-friendly 3-star hotel with indoor pool
Mercure Karpacz Skalny offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3122 square feet (290 square meters) and includes conference space. A children's pool, a health club, and a sauna are also featured at the family-friendly Mercure Karpacz Skalny. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Karpacz hotel is smoke free.

  • 146 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 3122 sq ft of conference space
  • 290 sq m of conference space
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski equipment storage
  • Ski equipment rentals
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Karpacz Skalny offers 146 accommodations with safes and complimentary newspapers. Televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Karpacz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures.

Similar properties

Restaurant
Tremonti Hotel Karpacz
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.6 out of 5, Wonderful, 77 reviews
The price is CA $128
CA $141 total
includes taxes & fees
Nov 26 - Nov 27
Tremonti Hotel Karpacz

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Trampoline

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 40 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: PLN 75 for adults and PLN 37.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 3.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 37.50 for children
  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Self parking fee: PLN 40 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercure Karpacz Skalny Hotel
Mercure Karpacz
Mercure Skalny Hotel
Mercure Skalny
Mercure Karpacz Skalny Hotel
Mercure Karpacz Skalny Karpacz
Mercure Karpacz Skalny Hotel Karpacz

Mercure Karpacz Skalny Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 166 reviews
Rating 8 - Good. 63 out of 166 reviews
Rating 6 - Okay. 19 out of 166 reviews
Rating 4 - Poor. 3 out of 166 reviews
Rating 2 - Terrible. 0 out of 166 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patryk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great dog friendly hotel

Dog friendly and air conditioned rooms. Walking distance to town centre. Swimming pool and sauna included at no extra cost which was a great way to relax after a day of exploring. Buffet style breakfast with lots of local food options to choose from.
Stayed 4 nights in Jul 2025

8/10 Good

Cezary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Marcin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy neighbours

Stayed 4 nights in Feb 2023

8/10 Good

KRISTINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter break in Karpasz

Good location to town centre, small beginner slope and ski school across the road. Common areas are recently refurbished, children playroom and swimming pool were excellent. Rooms are dated but very clean and comfortable enough. Spa treatments were very good and extremely reasonably priced. We enjoyed our stay !
Stayed 3 nights in Dec 2021

10/10 Excellent

Mariusz, Kalisz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first stay at this hotel and everything was perfect.
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
minusy brak wentylacji w łazience brak klimatyzacji nie przystosowany pokój do ilości osób płatny parking przy hotelu plusy smaczne jedzenie
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Mariusz

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Ross, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently Located & Fully Stocked Hotel

Conveniently located hotel with fantastic views of the mountains. The facilities were excellent (restaurant, bar, spa, pool, parking). The hotel offers 2 car parking facilities, 1 of which is free, the other is secure and comes at a cost. The hotel was in a quiet area, therefore we felt safe leaving the car in the unsecure parking lot. All members of the hotel staff were friendly and helpful.

10/10 Excellent

Avril-Marie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

I arrived at 2am but the check in desk was still open and I was greeted by a very friendly man that made us feel welcome. He explained the layout of the hotel and the timings for breakfast. The room was large and comfortable and the shower was great. The toiletries were good quality. I will definitely stay here the next time I am in Karpacz.

8/10 Good

Marcin, Wroclaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for family

I travel with my wife, 2 years old daughter and dog. You could take your dog with additonal payment, 30 PLN (about 10$). In hotel is special kids room with toys and kinder garden. Also there is a swimming pool and smaller pool for kids.

8/10 Good

zdunek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jennifer, Karpacz, Poland

Liked: Cleanliness, property conditions & facilities

Nice resort for family vacation

Not bad, can be better if the room has more space, and closer to the main action,so we can walk to the main attraction and no need to find parking again and again. Swimming pool water is a bit too cold and jazkuzi is not hot all, steam bath is great and sauna has perfect temps true. It has nice view, but I did not get the balcony, it will be nice to walk out. Not bad for the price I paid, but I though it was including breakfast when I book, I was disappointed the breakfast was not included. It will be nice to have breakfast, I am sure I book with breakfast deal, anyway, it was nice for family vacation, very kids friendly. They also have table tennis, basketball, pool, game room, play ground, sun bath garden, it is perfect for family reunion, but not AC ,so it's too hot to go in the middle of summer.

8/10 Good

jaycee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HIKING/SKIING HOTEL

This hotel is convenient to the skiing and hiking trails of Karpacz. It was clean, comfortable, and convenient. The spa area includes a great sauna, steam room, and wonderful pools for your use. We did not use the restaurant available at the hotel. We would definitely stay here again if we return to the area.

10/10 Excellent

Willy, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what we needed

A very nice hotel with free use of the pool, jacuzzi, sauna, and steamroom. While swimming you can look out at the snow covered surrounding outside - very lovely. A lady at check in put in a folding bed for our young son at no charge which not many hotels in Europe would do. Even if you don't ski, this hotel is a nice place to relax in this winter wonderland. Thank you for a wonderful stay.

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. Cleaning could be better. The food was nice and there was a good variety of food. We preferred a la cart. The hotel is located close to the center of the town, but also surrounded by nature.
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in war eine Katastrophe. Obwohl zwei Zimmer gebucht, war die Dame an der Rezeption der Meinung, nur ein Zimmer wäre gebucht. Erst nach mehrmaligem Vorzeigen der Buchungsunterlagen, bekamen wir das zweite Zimmer. Also immer Buchungsunterlagen dabei haben! Zimmer und Pool sind in die Jahre gekommen, müssten dringend modernisiert werden. Aber ansonsten ist es sehr urig, gerade im Restaurant. Man muss aber wissen, dass gefühlt jeder Gast mit einem Hund da ist. Muss man mögen, wenn man im Restaurant ist und man das Gefühl hat, man wäre im Zoo.
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

HYUN KYU

Stayed 1 night in Jul 2023

10/10 Excellent

Achim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Durchgängig renoviertes Hotel mit gutem Service

Durchgängig renoviertes Hotel mit gutem Service
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zum Wandern im Riesengebirge um Karpacz und der Schneekoppe der ideale Ausgangspunkt und sehr gute Unterkunft
Stayed 3 nights in May 2023

8/10 Good

Natasa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wygodnie

Miła obsługa , czysto , wygodnie , blisko lotniska
Stayed 2 nights in Sep 2022

10/10 Excellent

Achim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022