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DoubleTree by Hilton Queenstown

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32-inch LCD TV with cable channels, TV, iPod dock
Restaurant
Bar (on property)
Front of property
Room, Accessible, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
  • Place, Remarkables Park Town Centre
    ‪15 min walk‬
  • Place, Frankton Beach
    ‪3 min drive‬
  • Place, Queenstown Event Centre
    ‪3 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪17 min walk‬

Room options

View all photos for King Accessible Room With Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

King Accessible Room With Kitchenette

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(28 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Room

In-room safe, soundproofing, free WiFi, bed sheets

Room

8.6 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

7.2 out of 10
Good
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room With Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

King Room With Kitchenette

  • Sleeps 2
  • Free WiFi

View all photos for Twin Room With Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room With Kitchenette

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • Free WiFi

About the area

Kawarau Falls

Close to airport.Stay at this Kawarau Falls hotel and you'll be within half a mile (1 km) of Lake Wakatipu and 2 miles (3 km) of The Kingston Flyer. Remarkables Park Town Centre and Frankton Beach are also within 2 miles (3 km).

What's nearby

  • Remarkables Park Town Centre - 15 min walk - 1.3 km
  • The Kingston Flyer - 20 min walk - 1.7 km
  • Frankton Beach - 3 min drive - 2.2 km
  • Queenstown Event Centre - 3 min drive - 2.6 km
  • Alpine Aqualand - 3 min drive - 2.6 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Airspresso - ‬5 min drive
  • ‪Odelay - ‬5 min drive
  • ‪Frankton Arm Tavern - ‬5 min drive
  • ‪Boatshed Café - ‬6 min drive

About this property

DoubleTree by Hilton Queenstown

Luxurious 4.5-star hotel with spa
DoubleTree by Hilton Queenstown offers its guests a full-service spa and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee.

A vending machine, multilingual staff, and ski storage are also featured at the luxury DoubleTree by Hilton Queenstown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Kawarau Falls hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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4.5 out of 5, Wonderful, 1,030 reviews
The price is CA $133
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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi; wired internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95); wired internet (surcharge)

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 20 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 36 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 36 per person
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired internet in public areas: NZD 14.95 (rates may vary)
  • Covered self parking fee: NZD 20 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2 percent
  • A facilities fee includes use of: sauna; hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Kawarau

Kawarau

Kawarau Hilton

Kawarau Hotel

Kawarau Hotel Hilton

Kawarau Hotel Managed Hilton

Kawarau Hotel Managed Hilton Queenstown

Kawarau Managed Hilton

Kawarau Managed Hilton Queenstown

DoubleTree Hilton Queenstown Hotel

DoubleTree Hilton Queenstown

Kawarau Hotel, Managed By Hilton Hotel Queenstown

DoubleTree by Hilton Queenstown Hotel

DoubleTree by Hilton Queenstown Kawarau Falls

DoubleTree by Hilton Queenstown Hotel Kawarau Falls

Frequently asked questions

How close is DoubleTree by Hilton Queenstown to the airport?

DoubleTree by Hilton Queenstown is 2.2 mi (5-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Queenstown?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Queenstown on Jun 9, 2026 start from CA $109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Queenstown have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Queenstown.

How close is DoubleTree by Hilton Queenstown to the beach?

This hotel is 2.5 mi (8-min drive) from Frankton Beach and 6.2 mi (13-min drive) from Queenstown Beach. Don't forget your sunscreen!

Does DoubleTree by Hilton Queenstown offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Queenstown, but full breakfast is offered for a fee of NZD 36 per person. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton Queenstown?

No, there is no casino at this hotel, but Skycity Queenstown Casino (11-min drive) and SKYCITY Wharf Casino (12-min drive) are nearby.

What time is check-in at DoubleTree by Hilton Queenstown?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at DoubleTree by Hilton Queenstown?

Free parking is not available at this hotel. Self parking is available for NZD 20 per day.

Does DoubleTree by Hilton Queenstown have a pool?

DoubleTree by Hilton Queenstown does not have a pool.

Does DoubleTree by Hilton Queenstown have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton Queenstown have a spa?

This hotel has a spa, which features prenatal massages, body scrubs, and facials.

How close is DoubleTree by Hilton Queenstown to downtown Kawarau Falls?

DoubleTree by Hilton Queenstown is 0.8 mi away from Kawarau Falls.

DoubleTree by Hilton Queenstown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities
The A/C in the room didn’t work but location was ideal, the grounds were beautiful and the staff were amazing!!
Stayed 1 night in Feb 2026

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Room spotlight and staff especially cleaning staff 👏
Stayed 2 nights in Feb 2026

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities
The property was lovely, the staff was kind and helpful. We had a fabulous time in Queenstown. The water taxi was very convenient for getting to town. One of the features that stood out was the breakfast each morning. There was a huge selection of different options for a satisfying breakfast and the food was quite good for buffet style. We would definitely recommend staying at the DoubleTree in Queenstown if you're visiting for any length of time.
Stayed 3 nights in Jan 2026

8/10 Good

Sumita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
so the room smellt of cigars, like someone had disposed of the ash in the bathroom
Stayed 1 night in Feb 2026

10/10 Excellent

cari

Stayed 3 nights in Feb 2026

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Yes very good
Stayed 1 night in Feb 2026

10/10 Excellent

KALUGAMAGE Ranjit

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel and staff
Stayed 1 night in Feb 2026

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice lake views but the suite was small and rooms situated on the 4th floor have a strange location which means transferring lifts on the 3rd floor (unless you want to enter/exit from the car park). Staff were generally really good apart from a couple of the breakfast crew, breakfast was adequate, not great. Hotel location is lovely and it’s special to have the water taxi stop right outside. Given the proximity to the airport and the extortionate taxi fares charged to get there, Hilton should really look at offering a courtesy shuttle. All in all I would say that stay was just about value for money given that Queenstown is expensive anyway.
Stayed 3 nights in Jan 2026

10/10 Excellent

Thein Tin

Stayed 2 nights in Feb 2026

10/10 Excellent

Kym

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful! We had a small issue with our room and the staff couldn’t have been easier to work with and was so courteous and helpful. Beds are the best!! So comfortable!! I would recommend!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeno Juan

Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Great village style location. Room was great, with cooking facilities. Balcony was nice to be able to sit out and have a coffee in the morning.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities
Great wine tasting and dinner at the Wakatipu Grill
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony, Lifton

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable.Helpful staff. Great location.
Stayed 2 nights in Dec 2025

4/10 Poor

Mark

Property itself is very worn out, not clean and it's just not worth the money.
Stayed 2 nights in Dec 2025

8/10 Good

Kathryn

Room was
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Just a nice place to stay; very walkable.
Stayed 3 nights in Nov 2025

8/10 Good

Sophia

Liked: Staff & service, amenities
Great onsite next to the Hilton - food, gym and other extras nearby. Lake location is phenomenal
Stayed 3 nights in Oct 2025

10/10 Excellent

Raynil Chand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here! Staff are so friendly and helpful. Lots of room facilities and parking is easy either paid or free options: water taxi from here to Queenstown is quite the treat.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly professional check in staff. Excellent hotel in a very special location.
Stayed 2 nights in Sep 2025

8/10 Good

Yuki

Stayed 2 nights in Sep 2025

8/10 Good

Pär

Liked: Cleanliness, staff & service
All good but bed too warn,,
Stayed 1 night in Sep 2025

8/10 Good

Sara

Stayed 1 night in Sep 2025