Shocking! We were looking forward to our first night stay in Bali but this place literally took the joy and excitement away from us. Also we picked this place based on its reviews which we thought was quite good. First of, we were chucked on the staff resident wing. The room had that unclean scent to it, bedsheet was stained, bathroom was just disgusting. No basic toiletries that’s including toilet rolls and tissues, no water bottles as they advertised on the website. Even tea/coffee maker advertised is a mere filthy kettle! Towels provided are ones like an old rag you brush your feet off - it was absolutely unacceptable! Within minutes being in the room we felt very disgusted so we asked for a room change and we had to view few different ones as they were all sad. Since it was late to get to anywhere else, we settled for one on ground floor (one they use for “show”) that had somewhat acceptable beddings. The cleanliness in the room was nowhere better though, the bathroom stank. We used our clothes in substitute of towels and travel pillows to rest our heads. We travel quite a bit and have never experienced anything like this before - it was indeed a disappointing one. Attached are a couple photos, we were too grossed out for more!