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Best Western Plus Kelowna Hotel & Suites

Property class: 2.5
Spa hotel in Dilworth Mountain Estates

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Photo gallery for Best Western Plus Kelowna Hotel & Suites

View from room
Executive Room, 1 King Bed, Non Smoking, Balcony
Exterior
Indoor pool, open 8:00 AM to 11:00 PM, sun loungers
Serves lunch and dinner

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

View in a map
2402 Highway 97 N, Kelowna, BC, V1X4J1
  • Place, Orchard Park Shopping Centre
    ‪9 min walk‬
  • Place, Mission Creek Regional Park
    ‪9 min walk‬
  • Place, Orchard Park Mall
    ‪12 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Two Queen Room with Balcony No View

Premium bedding, desk, laptop workspace, blackout drapes

Standard Two Queen Room with Balcony No View

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Courtyard View

9.0 out of 10
Wonderful
(21 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

8.2 out of 10
Very good
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

9.0 out of 10
Wonderful
(21 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

8.8 out of 10
Excellent
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Suite, 2 Queen Beds, Non Smoking (Living Room)

Suite, 2 Queen Beds, Non Smoking (Living Room)

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

8.6 out of 10
Excellent
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Tower

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Tower

8.8 out of 10
Excellent
(45 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, desk, laptop workspace, blackout drapes

Standard King Room

  • Sleeps 4

View all photos for Deluxe Two Queen Room

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Standard Two Queen Room Tower

Premium bedding, desk, laptop workspace, blackout drapes

Standard Two Queen Room Tower

  • Sleeps 4

View all photos for King Suite

Combined shower/tub, designer toiletries, hair dryer, towels

King Suite

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non Smoking, Executive Room, Jetted, Balcony, Refrigerator

  • Sleeps 2

View all photos for Suite-2 Queen Beds, Non-Smoking, Full Kitchen, Two Bedrooms, 1 Queen Bed In Each Bed Room, Full Breakfast

Premium bedding, desk, laptop workspace, blackout drapes

Suite-2 Queen Beds, Non-Smoking, Full Kitchen, Two Bedrooms, 1 Queen Bed In Each Bed Room, Full Breakfast

  • Sleeps 5

1 King Bed, Non-Smoking, Tower, Sofabed, Refrigerator, Balcony, Executive Room

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, One Bedroom, Living Room, Wet Bar

  • Sleeps 5

1 Queen Bed With Balcony Refrigerator Working Desk Non Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Bathtub, Work Desk, Mini Fridge, Non-Smoking

  • Sleeps 2

Accessibility-1 Queen, Bathtub, Nonsmoking

  • Sleeps 2

About the area

Kelowna

Dilworth Mountain Estates stay.Within a 10-minute walk of this Dilworth Mountain Estates hotel, you'll find Orchard Park Shopping Centre and Mission Creek Regional Park. Also, Orchard Park Mall is within half a mile (1 km) and Cineplex Cinemas Orchard Plaza is within 2 miles (3 km).

What's nearby

  • Orchard Park Shopping Centre - 9 min walk - 0.8 km
  • Mission Creek Regional Park - 9 min walk - 0.8 km
  • Orchard Park Mall - 12 min walk - 1.0 km
  • Cineplex Cinemas Orchard Plaza - 19 min walk - 1.6 km
  • Kelowna Golf and Country Club - 3 min drive - 3.0 km

Getting around

  • Kelowna Intl. Airport (YLW) - 15 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Tim Hortons - ‬14 min walk
  • ‪The Jammery - ‬8 min walk
  • ‪Steve’s Poke Bar - ‬14 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Spa hotel in Dilworth Mountain Estates
Best Western Plus Kelowna Hotel & Suites offers its guests a full-service spa, an indoor pool, and a hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 5910 square feet (549 square meters) and includes a conference center. A fitness center, spa services, and a terrace are also featured at the business-friendly Best Western Plus Kelowna Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Kelowna hotel.

  • 1 building
  • 176 guestrooms or units
  • 8 levels
  • 5910 sq ft of conference space
  • 549 sq m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with designer toiletries and hair dryers. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open select days.

Similar properties

2 restaurants, breakfast served
Sandman Hotel & Suites Kelowna
Dilworth Mountain Estates
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
3.5 out of 5, Good, 1,955 reviews
The price is CA $113
CA $133 total
includes taxes & fees
Apr 12 - Apr 13
Sandman Hotel & Suites Kelowna

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day, plus a deposit of CAD 100 per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1002 reviews
Rating 8 - Good. 326 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff are super friendly
Stayed 4 nights in Nov 2025

10/10 Excellent

Storm

Stayed 1 night in Dec 2025

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities, room comfort
The breakfast used to be the BEST! Great poolside eating area, excellent food and choices, OUTSTANDING. Unfortunately the eating area has been moved, and the breakfast is now only average. A pity. Bean counters at work - again…. Swimming pool is great. Large and indoor. Rooms - spacious, clean; good in all ways. I am a fairly regular customer, over the years, and was very DISAPPOINTED that my request (after a two night stay) that my request for a one hour checkout extension was REFUSED. (First refusal ever, at any hotel, over many years, at many hotels.) Not even an offer of ONE HALF an hour! And yes, I am a member of the Best Western Chain. This has been a favorite hotel for years; but I now will be considering alternatives…. Unfortunately
Stayed 2 nights in Dec 2025

6/10 Okay

James

Stayed 1 night in Dec 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was just average in selection and food quality.
Stayed 1 night in Dec 2025

8/10 Good

Alexandre

Great service but a little long
Stayed 1 night in Dec 2025

10/10 Excellent

rohina

Liked: Cleanliness, amenities, property conditions & facilities
Perfect service
Stayed 1 night in Dec 2025

10/10 Excellent

Ron

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located property with all expected amenities. Very friendly and efficient staff. Will be staying again.
Stayed 1 night in Dec 2025

8/10 Good

Walter

Stayed 1 night in Dec 2025

8/10 Good

Dao

Stayed 3 nights in Dec 2025

8/10 Good

Brian

Stayed 1 night in Dec 2025

10/10 Excellent

SANDRA

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our go to hotel to stay for early flights out of Kelowna. We leave our car here while we travel because the cost is half of the airport [arking fees.
Stayed 1 night in Nov 2025

6/10 Okay

Solomon

Liked: Staff & service
BASIC
Stayed 4 nights in Sep 2025

10/10 Excellent

Sandra

The room was clean and the staff were fantastic. I was also impressed with the included buffet breakfast, much better than just cold cereal and a coffee.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Stayed 3 nights in Nov 2025

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay.
Stayed 2 nights in Nov 2025

8/10 Good

Harvey

Liked: Cleanliness, property conditions & facilities
Easy check in and check out Clean quiet room
Stayed 1 night in Nov 2025

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes , all good
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 5 nights in Oct 2025

8/10 Good

william

Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, fluffy, comfy bed, nice pool and outdoor hot tub - definitely recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Vern, Grand Forks

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rated staff lower because we witnessed employees openly discussing labor/union issues in front of hotel guests.
Stayed 1 night in Nov 2025

10/10 Excellent

shannen, Blackfalds

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great nice and clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 2 nights in Nov 2025

10/10 Excellent

Leona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful!
Stayed 1 night in Nov 2025