Worst hostel experience. We booked a room with 3 beds for 3 people, and were assigned to a room with 2 beds. When the customer service finally picked up they were very casual about it, saying that itâs not the first time it happens and that itâs an Elixpedia bug that lets people book 3 bed rooms when theyâre actually 2 beds. In the end they told me by phone they had an extra bed by the elevators, so we took it into the room. We unfolded it and to be honest the small room was quite cramped with the 3 beds, but the worst part was that the bed was not stable, it moved and squeaked at my every movement, I think it was broken.
Apart from that, it was the dirtiest hostel Iâve been too. There are hairs and dirt everywhere in the bathrooms - floors, showers, bathtub, you name it. As if it hasnât been cleaned for weeks, with this many people sharing bathrooms you need to clean them more often.
To top it off, many things were âout of orderâ - the elevator was out of order, one of the saunas was out of orderâŠ
We paid 387⏠for 3 nights, honestly itâs not expensive but it wasnât cheap either, we were just expecting at least to have some cleanliness and comfort.