Ratings based on 838 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Old Rundown RIP Off

Posted Feb. 16, 2024 on Hotels
£300 plus for a 4 night stay & this hotel was tired. Don’t know how they dare charge that price for such a run down hotel. Bath was touched up with paint where there was rust. Furniture damaged, skirting never been painted for years. Very disappointing
Comment from Hotel Management
Feb. 26, 2024 by j, Hotel Management
Thank you for your review, we are very sorry you found the rates high. Whist we do have an ongoing painting program, some items do get damaged before hand. The bath has been touched up as the enamel has been chipped, but this is with enamel repairer.
4 out of 5
by A traveller

Posted Feb. 4, 2024 on Hotels
Lovely hotel right on the river
Comment from Hotel Management
Feb. 5, 2024 by j, Hotel Management
Thank you
5 out of 5
by A traveller

Great Hotel

Posted Feb. 2, 2024 on Hotels
Great hotel, central location, really friendly staff - no complaints
Comment from Hotel Management
Feb. 5, 2024 by j, Hotel Management
Thank you for your lovely review,
5 out of 5
by A traveller

Posted Jan. 12, 2024 on Expedia
Definitely recommend this hotel. The staff were ALL welcoming and helpful. They even made our dog more than welcome. Free parking right next to the hotel. We will definitely book again.
Comment from Hotel Management
Feb. 5, 2024 by j, Hotel Management
Thank you for your lovely review,
3 out of 5
by A traveller

Posted Jan. 3, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by j, Hotel Management
Thank you,
4 out of 5
by A traveller

Posted Jan. 1, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by j, Hotel Management
Thank you,
4 out of 5
by A traveller

Lovely hotel

Posted Dec. 15, 2023 on Hotels
Lovely hotel with swimming pool and gym though both tiny. Room had nice view of river. Bar was ok
Comment from Hotel Management
Jan. 2, 2024 by J, Hotel Management
Thank you for your lovely comments.
4 out of 5
by A traveller

Posted Sep. 10, 2023 on Expedia
Good bedroom, poor breakfast. Tiresome Expedia review form
Comment from Hotel Management
Sep. 12, 2023 by j, Hotel Management
Thank you
3 out of 5
by A traveller

Posted Sep. 3, 2023 on Expedia
Comment from Hotel Management
Sep. 5, 2023 by J, Hotel Management
Many Thanks
4 out of 5
by A traveller

Posted Aug. 17, 2023 on Expedia
Comment from Hotel Management
Sep. 8, 2023 by j, Hotel Management
Thank you,