Note fondée sur 349 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Wauconda
Publié le 28 mai 2024
This is an older hotel with thin walls. We were initially given a key to an occupied room! Oops! Correction was made!
Commentaires de Gestion de l’hôtel
29 mai 2024 par Rebecca R., AGM, Gestion de l’hôtel
Jane, We are so sorry about this error. I am happy that a correction was made and we were able to correct it for you. We do hope to see you in the future when you stay in Ketchikan.
par un voyageur
Publié le 10 mars 2024 sur Expedia
1
Commentaires de Gestion de l’hôtel
12 mars 2024 par GM , Gestion de l’hôtel
Hello Jason, Thank you for your review of our property. We are pleased to see you enjoyed your stay. Please come back and see us again soon. Linda Peters,GM
par un voyageur
Publié le 9 mars 2024 sur Expedia
The suite we stayed in was so spacious and at the back of the building which was super quiet. It was very nice.
Commentaires de Gestion de l’hôtel
12 mars 2024 par GM , Gestion de l’hôtel
Dear Melissa, Thank you for your review. We are pleased to see you enjoyed your stay and the quiet suite you were given. We look forward to your return in the future. Linda Peters, GM
par un voyageur de Anchorage
Publié le 9 mars 2024 sur Expedia
I really appreciate the free shuttle service. However, I would recommend grouping the customers to the same/similar locations and riding them together, instead of first-come-first-serve-basis. It took a long waiting time.
Commentaires de Gestion de l’hôtel
12 mars 2024 par GM , Gestion de l’hôtel
Dear Jianbing, Thank you for your review of our property. We are pleased to hear that you appreciated the free shuttle service. We appreciate your feedback and will take your suggestion into consideration on grouping the customers to same locations. We are sorry you had a long wait for the shuttle. We do hope to see you again in the future when you are in Ketchikan. Linda Peters, GM
par un voyageur
Checking in
Publié le 8 mars 2024 sur HotelsAs the secretary of a club, I made the reservations for an incoming visitor. When she arrived she wasnt allowed to check in without my presence. I purposely pre paid so that she could check herself in. She had to wait 20 minutes before I could get there.
Commentaires de Gestion de l’hôtel
10 mars 2024 par GM, Gestion de l’hôtel
Dear Susan, thank you for yor review. I am sorry your visitor had to wait for you in order to check. I will check into it and see why that occurred since you had prepaid for the room. I will get back to you on this.Please accept my apologies. I do hope you will return in the future and give us another opportunity to serve you. Linda Peters, GM
par un voyageur
Publié le 7 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 mars 2024 par GM , Gestion de l’hôtel
Dear Joonho: thank you for taking the time to do a review of our property. We are pleased to see that you enjoyed your stay with us. We hope you will return in the near future to give us another opportunity to serve you. Linda peters, GM
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par GM , Gestion de l’hôtel
Dear Kahrirowane: Thank you for taking the time to do a rating of our property. We greatly appreciate your business and hope to see you again in the near future. Thank you for choosing The Landing Hotel for your stay. Linda Peters, GM
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 mars 2024 par GM, Gestion de l’hôtel
Debbie thank you for taking the time to do a review of our property. We appreciate your rating. We hope you will return and give us another opportunity to serve you. Linda Peters, GM
par un voyageur
Publié le 23 févr. 2024 sur Expedia
They were Nice Friendly and Helpful !
Commentaires de Gestion de l’hôtel
24 févr. 2024 par GM , Gestion de l’hôtel
Hello Bill, Thank you for completing a review of our property. We appreciate your comments and are pleased to see you enjoyed your stay with us. We do hope you will be back to give us another opportunity to serve you. Linda Peters, GM
par un voyageur
Publié le 8 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 févr. 2024 par GM , Gestion de l’hôtel
Dear Beth: Thank you for your review of our property. We are pleased to hear that you enjoyed your stay with us. We do hope you will be back to stay with us again in the future. Linda Peters, GM
