Ratings based on 126 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Atlanta, Georgia USA
Posted Aug. 22, 2020 on Expedia
Very clean, very modern and amazing customer experience.
This place is one of the best in town.
by A traveller
Super Valentine Day Feb. 2020!
Posted Feb. 19, 2020 on HotelsVery enjoyable and pleasant stay! The management was very considerable and provided an upgrade at no cost!
by A traveller
Posted Feb. 1, 2020 on Expedia
What I like was it was so central to what I needed it for location was really good
What I did not like
Double bed but 2 separate duvet did not understand that no locks on widows wide open for kids not good
Comment from Hotel Management
Mar. 10, 2020 by Sales & Marketing Manager, Hotel Management
Dear Anonymous!
Allow me to thank you for choosing Premier Hotel Aurora and for taking the time to share your impressions of your stay at our hotel. We were glad to know that at our place you only experienced positive emotions and are satisfied! It is especially pleasant that you appreciated the level of our service and the loyalty of the management. We look forward to seeing you again!
Best regards, Team Premier Hotel Aurora!
by A traveller
Posted Jan. 8, 2020 on Expedia
This boutique hotel would be considered wonderful in city. It has less than 40 rooms, all of which are very large with high ceilings. Large bathroom as well. It is centrally located and proximal to the city center. The only negative was that there was no gym as advertised.
Comment from Hotel Management
Feb. 7, 2020 by Sales & Marketing Manager, Hotel Management
Dear Anonymous!
Let me thank you for choosing Premier Hotel Aurora and taking the time to share your impressions of your stay with other travelers. We are sincerely glad to know what you liked visiting us and you experienced only positive emotions.Thank you for highlighting our advantages and appreciating them in your review. In turn, we apologize for the lack of the opportunity to work out in our hotel sports, because the fitness room is closed at this time.
Best regards, Team Premier Hotel Aurora!
by A traveller
Posted Nov. 2, 2019 on Hotels
Whenever I needed help the people at the front desk would do their best to help me. They even spent about an hour with me trying to buy some tickets for a show I wanted to attend. The room was very nice and the bed comfortable. I am late to wake but I was never interrupted while sleeping All in all I couldn't have asked for anything more.
Comment from Hotel Management
Dec. 6, 2019 by Sales & Marketing Manager, Hotel Management
Dear Anonymous!
Allow me to thank you for choosing Premier Hotel Aurora and for taking the time to write a review about our hotel. We are happy to know that you had a great time with us. We are sincerely glad that our team managed to be of service to you and to answer important questions for you. We always strive to make every effort to guests staying with us was filled only pryaitnymi impressions, so we are very glad that you appreciated our efforts. We are looking forward to seeing you again!
Best wishes, Team Premier Hotel Aurora!
by A traveller
Great hotel and service. Super-clean and central
Posted Sep. 28, 2019 on HotelsGreat hotel, great service and location. Would be nice to have a floor heating in the bathroom. Else is amazing. Will come again! Breakfast is one of the best I had!
Comment from Hotel Management
Nov. 21, 2019 by Sales & Marketing Manager, Hotel Management
Dear Anonymous!
Allow me to thank you for choosing Premier Hotel Aurora and for taking the time to share your impressions of your stay at our hotel. We are very pleased to know that you are satisfied and experienced only positive emotions. Thank you so much for your appreciation of all of our facilities, services, and staff. It was especially pleasant to hear that you were so pleasantly surprised and pleased with the breakfast we provided.Thank you for your wishes for improvements, thanks to them, we can become better. We hope you will visit our hotel more than once.
Regards, Team Premier Hotel Aurora!
by A traveller
Posted Sep. 27, 2019 on Hotels
The Aurora is still a very good Hotel. I stayed there numerous times throughout the years. Sadly, they scaled back a bit on their breakfast menu
Comment from Hotel Management
Nov. 21, 2019 by Sales & Marketing Manager, Hotel Management
Dear Alexander!
Allow me to thank you for choosing Premier Hotel Aurora and for taking the time to leave your review about our hotel. We are sincerely grateful to you that for several years you have remained our regular guest - this is very valuable to us. Thank you for your comments to our hotel in general. We are sincerely sorry to hear that you were upset by the choice of dishes on the Swedish line during breakfast. This is quite unexpected for us, because Since September, new non-glazed positions have been introduced and the range of hot and Ukrainian dishes has been expanded. We sincerely hope that this fact did not overshadow your stay and we will be able to visit you again at our hotel very soon.
Best wishes, Team Premier Hotel Aurora!
by A traveller
Best Hotel & Food
Posted Sep. 23, 2019 on HotelsIt was the best Hotel and the best breakfast and food fir this price. I stayed in krivoy rog Hoteks but no match to this Hotel.
I will visit again soon. Good experience and I enjoyed my stay.
Comment from Hotel Management
Nov. 21, 2019 by Sales & Marketing Manager, Hotel Management
Dear Muhammad!
Allow me to thank you for choosing Premier Hotel Aurora and for taking the time to leave your review about our hotel. We are happy to hear such warm and attractive reviews! We are sincerely glad that your stay at our hotel caused you only positive emotions and you left pleasant memories. It's nice to know that we were able to meet your expectations. We look forward to seeing you again and will do our best to exceed all your expectations.
Regards, Team Premier Hotel Aurora!
by A traveller
Posted Jul. 7, 2019 on Expedia
The hotels interior/decor is dated and the breakfast was a little restricted on selection.
I would grade this as a good 3 star hotel but not a 4 star for sure.
Staff were friendly and helpful and overall stay was good.
Rooms are a good size bigger than average and clean.
Comment from Hotel Management
Oct. 2, 2019 by Sales & Marketing Manager, Hotel Management
Dear Shak!
Allow me to thank you for choosing Premier Hotel Aurora and for taking the time to leave a review. We are very pleased to hear that, in general, you were satisfied with your stay at our hotel. We are very glad that the service and provided services made you only a pleasant experience. We apologize for not being able to live up to all your expectations and some moments upset you. We sincerely hope that this will not overshadow your impression of the hotel as a whole and you will visit us again.
Regards, Team Premier Hotel Aurora!
by A traveller
Posted Jun. 21, 2019 on Expedia
