Ratings based on 18 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 8, 2023 on Expedia
Wonderful staff. Beautiful and peaceful surroundings. Delicious meals. Lovely hot springs.
Comment from Hotel Management
Sep. 11, 2023 by Wareerak Hot Spring and Wellness, Hotel Management
Dear our beloved guests,Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a wonderful stay and enjoyed various aspects of your visit. Your positive feedback is truly appreciated, and it serves as motivation for our team to continue delivering outstanding experiences to our guests. We look forward to the pleasure of hosting you again in the future. Warm regards,
by A traveller
Posted Mar. 2, 2023 on Hotels
Comment from Hotel Management
Jul. 3, 2023 by Lalita, Hotel Management
Thank you for giving us perfect score. We hope we can have a chance to welcome you again.Kind Regards.
by A traveller
Posted Sep. 16, 2022 on Hotels
by A traveller
Posted Jul. 15, 2022 on Expedia
Amazing place all around. The roads leading to the property are now paved well, minus around 200 meters of gravel road. The food, drinks, spa, and most importantly hot springs are top notch. The only thing missing is an ice bath, I hope they add that soon.
Comment from Hotel Management
Jul. 25, 2022 by Wareerak Hot Spring & Wellness Team, Hotel Management
Thank you for your feedback. We will keep giving our best to our beloved guests as always and certainly taking our guest feedback to improve our hotel and service.
by A traveller
Posted Dec. 1, 2019 on Expedia
The property is beautiful and hot spring pools were great. We recommend you spray mosquito repellent as soon as you arrive at the property.
As most of the staff spoke or understood very little English, there should be more signs and written information for the guests. There was a welcome 30-minute free foot massage but it could hardly be called the "massage" - they just washed and wiped our feet and immediately began selling spa services. We were so tired after traveling for more than 35 hours so we kept saying "no". Then they left in less than 15 minutes. Our room had so many things wrong: safe did not lock; door to the porch did not close (this was a big problem because of so many mosquitos); ceiling light outside the door was out; foot pedal on the trash can was broken; and the portable light for walking outside at night never worked.
by A traveller from Quesnel Lake BC
Posted Feb. 12, 2019 on Expedia
Positives: Staff was great, property was spectacular.
Negitives: Very limited food selections, too many holes in walls and under doors to let lizards in and sewage smell in room.
Left 2 days early/non-refunable booking
by Stephen
Chilling at the hot springs
Posted Sep. 22, 2017 on HotelsQuiet retreat, attentive staff
Comment from Hotel Management
Nov. 14, 2017
Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time.
by A traveller from singapore
Peaceful Hotel
Posted Mar. 22, 2017 on ExpediaThe place is good if you really want some peace or break away from the city. Rooms are spaceous, tidy. They can make more adjustments for the food selection and make sure all the items in the menu are available. Food is okay but can be improved a little bit more. Staffs are helpful even tho communication is a bit difficult due to language barrier. Didn't get to enjoy other excursions coz they don't have alternative for solo travellers. Maybe they can add or consider being flexible to the needs of their guests.
by A traveller
Remote Hot Spring Resort
Posted Jan. 3, 2017 on HotelsMe and my girlfriend had a great time with private Onsen hot spring.
Resort provided free foot massage before we sleep.
Several things they can improve are
1. English level of receptionist
2. Road condition to resort( last 1 km is almost wild, which some people may like)
by A traveller
Amazing relaxation with the best service and food!
Posted Nov. 28, 2016 on HotelsWe stayed 2 nights and it was absolutely amazing. I think longer would be a lot but 2 nights was perfect. The food was incredible and the grounds are beautiful. I work a nonstop job and this has been the most relaxing 2 nights of my vacation in Thailand. The hot spring pools are so nice. This is where you come to relax and rest and leave feeling rejuvenated.
