The Heritage Grand Khon Kaen Hotel

4.5 star property
Family-friendly 4.5-star hotel near Khon Kaen University

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Photo gallery for The Heritage Grand Khon Kaen Hotel

Outdoor pool
Spa
Lobby sitting area
1 bedroom, premium bedding, minibar, in-room safe
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
9/9 Prachasumran Road, Nai Muang, Muang, Khon Kaen, Khon Kaen, 40000
  • Place, Central Khonkaen
    ‪10 min walk‬
  • Place, Khon Kaen Ram Hospital
    ‪12 min walk‬
  • Place, Khon Kaen University
    ‪3 min drive‬
  • Airport, Khon Kaen (KKC)
    ‪11 min drive‬

Room options

Deluxe Double Room

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Premier Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Exclusive Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Khon Kaen

Central Khon Kaen stay.At this Central Khon Kaen hotel, you'll be steps from Prasat Puai Noi and within a 15-minute walk of Khon Kaen's Day & Night Markets. Central Khonkaen and Khon Kaen Ram Hospital are also within 2 miles (3 km).

What's nearby

  • Prasat Puai Noi - 2 min walk - 0.2 km
  • Khon Kaen's Day & Night Markets - 10 min walk - 0.9 km
  • Central Khonkaen - 10 min walk - 0.9 km
  • Khon Kaen Ram Hospital - 12 min walk - 1.0 km
  • Khon Kaen University - 3 min drive - 2.7 km

Getting around

  • Khonkaen Railway Station - 7 min walk
  • Khon Kaen (KKC) - 18 min drive

Restaurants

  • ‪Top West - ‬2 min walk
  • ‪ถิงถิง ting ting บิงซูน้ำขิง - ‬2 min walk
  • ‪GODFATHER - ‬2 min walk
  • ‪Pavillion Cafe - ‬3 min walk
  • ‪Ultra Club Khonkaen - ‬2 min walk

About this property

The Heritage Grand Khon Kaen Hotel

Family-friendly 4.5-star hotel near Khon Kaen University
The Heritage Grand Khon Kaen Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 15113 square feet (1404 square meters) and includes a conference center. A children's pool, spa services, and a terrace are also featured at the luxury The Heritage Grand Khon Kaen Hotel. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Khon Kaen hotel is smoke free.

  • 293 guestrooms or units
  • 22 levels
  • 3 dining venues
  • Meeting rooms
  • 15113 sq ft of conference space
  • 1404 sq m of conference space
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Heritage Grand Khon Kaen Hotel offers 293 accommodations with DVD players and minibars. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

This Khon Kaen hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Spa. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: THB 500 for adults and THB 250 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (82 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • DVD player
  • LED TV with satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Grand Khon Kaen Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 900.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately THB 500 for adults and THB 250 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 900.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number มี

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Khon Kaen Orchid
Khon Kaen Pullman
Khon Kaen Raja Orchid
Pullman Khon Kaen
Pullman Khon Kaen Raja Orchid
Pullman Orchid Raja Khon Kaen
Pullman Raja Orchid
Pullman Raja Orchid Hotel
Pullman Raja Orchid Hotel Khon Kaen
Pullman Raja Orchid Khon Kaen
Pullman Khon Kaen Raja Orchid Hotel Khon Kaen
Sofitel Khon Kaen
Pullman Khon Kaen Raja Orchid Hotel
Khon Kaen Sofitel
Pullman Khon Kaen Raja Orchid Hotel
Pullman Khon Kaen Raja Orchid Khon Kaen
Pullman Khon Kaen Raja Orchid Hotel Khon Kaen

Frequently asked questions

How close is The Heritage Grand Khon Kaen Hotel to the airport?

The Heritage Grand Khon Kaen Hotel is 5.4 mi (18-min drive) away from the Khon Kaen (KKC) airport, the closest popular airport to the property.

Does The Heritage Grand Khon Kaen Hotel have an airport shuttle?

Airport shuttle services are not available at The Heritage Grand Khon Kaen Hotel.

Does The Heritage Grand Khon Kaen Hotel offer free breakfast?

Free breakfast isn’t provided at The Heritage Grand Khon Kaen Hotel, but full breakfast is offered for a fee of THB 500 for adults and THB 250 for children. It's available every day from 6 AM to 10:30 AM.

Is there a casino at The Heritage Grand Khon Kaen Hotel?

No, there is no casino at this hotel.

What time is check-in at The Heritage Grand Khon Kaen Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

Is there free parking at The Heritage Grand Khon Kaen Hotel?

This hotel offers free self parking and valet parking.

Does The Heritage Grand Khon Kaen Hotel have a pool?

The Heritage Grand Khon Kaen Hotel features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does The Heritage Grand Khon Kaen Hotel have a restaurant?

Yes, there are 3 restaurants on site.

Does The Heritage Grand Khon Kaen Hotel have a spa?

Yes, this hotel has a spa.

How close is The Heritage Grand Khon Kaen Hotel to downtown Khon Kaen?

The Heritage Grand Khon Kaen Hotel is 0.8 mi away from Nai Mueang.

The Heritage Grand Khon Kaen Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 465 out of 855 reviews
Rating 8 - Good. 270 out of 855 reviews
Rating 6 - Okay. 84 out of 855 reviews
Rating 4 - Poor. 29 out of 855 reviews
Rating 2 - Terrible. 7 out of 855 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was okay. It’s being renovated so it was hard to get a feel what the property is really like. The rooms were clean but dark, even with all lights on. Carpet and furniture was well worn. 2 hours after breakfast we were both sick and needed to stay with a close distance to toilet. I can’t say with 100% certainty the illness was caused by breakfast but the timing and symptoms were consistent with food poisoning. It was the soup!
Stayed 1 night in Dec 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and convenient walking distance.
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2025

8/10 Good

Raywadee

Stayed 1 night in Nov 2025

8/10 Good

Tim

Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Richard EDWARD

Stayed 6 nights in Nov 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, amenities
Nice hotel, excellent room size and comfort. Great staff. Nice coffee shop in the lobby. Rest spoiled by having to change rooms at 3am due to all the room lights uncontrollably turning themselves on and off randomly.
Stayed 1 night in Nov 2025

8/10 Good

SAMUEL, Anchorage

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I’ve been staying there for over 15 years and today there breakfast pancakes French past cold bacon could not eat . Very bad today
Stayed 2 nights in Nov 2025

10/10 Excellent

christopher Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice clean and friendly hotel I will come back and stay again
Stayed 8 nights in Oct 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent service

excellent service, old hotel but well maintained. good value for money
Stayed 5 nights in Oct 2025

10/10 Excellent

ian, nanaimo

Stayed 2 nights in Oct 2025

6/10 Okay

Ramon, Daly City

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property needs to be renovated.
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel, but in process of being updated. Staff are awesome.
Stayed 22 nights in Aug 2025

10/10 Excellent

James A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often because it checks all the boxes.
Stayed 1 night in Aug 2025

8/10 Good

Roy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an enjoyable stay. Only thing requiring attention was the shower which had poor water flow and hot water kept cutting out.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Khon Kaen.

Great room. Bathroom is very nice. Bed was nice. Quiet. Best hotel in Khon Kaen.
Stayed 1 night in Aug 2025

10/10 Excellent

Stacy, Rapid City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast each morning with numerous local and international options. After reading a review regarding the breakfast, I was surprised how good it was. The reviewer was either drunk or never stayed here.
Stayed 2 nights in Aug 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It needs refurbishment
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, room comfort
nice place a but dates but nice!!
Stayed 3 nights in Jun 2025

10/10 Excellent

SweeHuat, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

John, Thatcham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khon Kaen city centre location with everything you need shopping/dining/nights out/massage/etc. within walking distance. Only 20 mins drive/taxi from Khon Kaen airport.
Stayed 1 night in Mar 2025

6/10 Okay

Napa

Travelled with family
Liked: Staff & service, room comfort
แผนกต้อนรับดูแลลูกค้าดีมาก.. แต่ก็มีบางแผนกที่ไม่ค่อยโอเค อาหารช้ามาก เครื่องดื่มช้ามาก..
Stayed 3 nights in Apr 2025

8/10 Good

davyd

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel good service attentive pleasant staff and good breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Pullman, Khon Kaen is excellent. All the staff are courteous and respectful.
Stayed 8 nights in Mar 2025