Ratings based on 405 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 30, 2023 on Hotels
A nice hotel in a great location, close to bars, restaurants and the shopping center. There is parking available but at €25 port night which I thought was very expensive to be fair. Coffee maker in the room with 4 pods, I was there for three nights and asked at reception for some more pods but you have to buy then apparently, that’s a first for me! I might have bought some if the coffee maker actually made hot coffee instead of luke warm coffee
Comment from Hotel Management
Dec. 1, 2023 by me and all Hotel Kiel, Hotel Management
Hello Marc,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel pleasant and enjoyed its central location, close to bars, restaurants, and the shopping center.We understand your concern regarding the parking fee, and we appreciate your perspective. It's our aim to optimize parking space, and we'll certainly consider your feedback in our ongoing efforts to enhance the guest experience.We're sorry to hear about the inconvenience regarding the coffee pods. Your feedback is valuable, and we'll address this internally to improve our service.Despite the mentioned issues, we hope to have the opportunity to welcome you back in the future and ensure that your next stay is thoroughly satisfying.Warm regards,The team at me and all Hotel Kiel
by A traveller
Posted Sep. 6, 2023 on Expedia
Property was super cute & great for photos. Some of the front desk staff was rude & needs an update course on customer service &hospitality. They dont do daily restocks on the coffee bar in you room when cleaning
Comment from Hotel Management
Sep. 8, 2023 by me and all Hotel Kiel, Hotel Management
Dear Tamara,thank you for your great review!We're glad you enjoyed your stay with us and hope to have you back very soon. Best regards from Kiel,your me and all crew
by A traveller
Posted Sep. 1, 2023 on Expedia
Interesting design of rooms that seem more like jail cells ,no chair to sit in and no fresh air from window.Corridors are very dark and has the appearance of jail corridor.Extremely modern with unfinished drywall for ceilings.Staff was great but location is far from old town.JB
Comment from Hotel Management
Sep. 8, 2023 by me and all Hotel Kiel, Hotel Management
Dear James,thank you for your great review!We're glad you enjoyed your stay with us and hope to have you back very soon. Best regards from Kiel,your me and all crew
by A traveller
Posted Aug. 29, 2023 on Hotels
Comment from Hotel Management
Sep. 8, 2023 by me and all Hotel Kiel, Hotel Management
Moin Alan, vielen Dank für deine tolle Bewertung! Wir freuen uns sehr, dass es dir so gut bei uns gefallen hat und hoffen dich bald wieder in Kiel begrüßen zu dürfen. Frische Grüße von der Küste, Deine me and all crew
by A traveller
Posted Aug. 19, 2023 on Expedia
Very nice property. With walking distant of the old town, shopping and restaurants.
Comment from Hotel Management
Aug. 22, 2023 by me and all Hotel Kiel, Hotel Management
Dear Ryan,thank you for your great review!We're glad you enjoyed your stay with us and hope to have you back very soon. Best regards from Kiel,your me and all crew
by A traveller
Posted Jun. 5, 2023 on Expedia
We really liked the easy walkability to the train/bus/boat stations and the unlimited free use of good bicycles. It also is very unique in its set-up of the (very quiet!) rooms and exudes a very relaxed atmosphere in inviting common areas. The staff was very friendly and accommodating, though it sometimes appeared the right hand did not know what the left was doing. The only other thing to mention is that during our 1 week stay our room was not consistently cleaned and we only got coffee pods for the first morning which we were told when we checked in, but could not be explained to us and did not make any sense. The restaurant food (dinner as well as the breakfast buffet) was excellent, however, the dinner menu was a little limited and somewhat overpriced. It also would be preferable to at least have the option to pay cash and not be limited to credit card payment only.
Comment from Hotel Management
Jun. 14, 2023 by me and all Hotel Kiel, Hotel Management
Dear David,thank you for your great review! We're glad you enjoyed your stay with us and hope to have you back very soon. Best regards from Kiel, your me and all crew
by A traveller
Posted Mar. 19, 2023 on Expedia
In a surprisingly good location, very friendly, mostly female, staff, very good vibe.
Comment from Hotel Management
Mar. 19, 2023 by me and all Crew, Hotel Management
Hi Robert,thank you very much for your great review! We're so happy you enjoyed your stay and had a good time in Kiel!We'd love to welcome you again very soonBest regards from Kiel!
by A traveller
Posted Dec. 15, 2022 on Expedia
Comment from Hotel Management
Jun. 14, 2023 by me and all Hotel Kiel, Hotel Management
Dear John,thank you for your great review! We're glad you enjoyed your stay with us and hope to have you back very soon. Best regards from Kiel, your me and all crew
by A traveller
Posted Sep. 3, 2022 on Expedia
It has a very unique design, very modern, casual and has pong and billiard table and bikes available
Comment from Hotel Management
Jun. 14, 2023 by me and all Hotel Kiel, Hotel Management
Dear Elke,thank you for your great review! We're glad you enjoyed your stay with us and hope to have you back very soon. Best regards from Kiel, your me and all crew
by A traveller
Posted Jul. 24, 2022 on Hotels
Comment from Hotel Management
Jun. 14, 2023 by me and all Hotel Kiel, Hotel Management
Dear Simon,thank you for your great review! We're glad you enjoyed your stay with us and hope to have you back very soon. Best regards from Kiel, your me and all crew
