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Hôtel Des Mille Collines

Property class: 4
4-star hotel near Union Trade Center

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Photo gallery for Hôtel Des Mille Collines

Body treatments, facials, 1 treatment room
3 restaurants, breakfast served
Free buffet breakfast
Poolside bar
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
2KN 6th Ave, Nyarugenge, Kigali
  • Place, Union Trade Center
    ‪3 min walk‬
  • Place, Ntarama Church
    ‪8 min walk‬
  • Place, Mambas Club
    ‪4 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | City view

Classic Double Room

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room Garden View

Classic Room Garden View | City view

Classic Room Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room Panaroma View

Classic Room Panaroma View | City view

Classic Room Panaroma View

9.2 out of 10
Wonderful
(5 reviews)
  • Hill view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Junior Suite

Classic Junior Suite | City view

Classic Junior Suite

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Superior Suite

Classic Superior Suite

Classic Superior Suite

  • Hill view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Kigali

Central Kigali getaway .At this Kigali hotel, you'll be within half a mile (1 km) of Union Trade Center and 6 miles (10 km) of Kigali Heights. Inema Art Center and Kigali Convention Centre are also within 6 miles (10 km).

What's nearby

  • Union Trade Center - 3 min walk - 0.3 km
  • Ntarama Church - 8 min walk - 0.8 km
  • Kandt House Museum of Natural History - 12 min walk - 1.0 km
  • Mambas Club - 4 min drive - 3.0 km
  • Kigali Convention Centre - 6 min drive - 4.5 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 26 min drive

Restaurants

  • ‪Hotel des Milles Collines - ‬1 min walk
  • ‪Bourbon Coffee - ‬5 min walk
  • ‪The House of Mandi - ‬7 min walk
  • ‪UMUT Cafe&Restaurant - ‬8 min walk
  • ‪Preet Fast Food - ‬6 min walk

About this property

Hôtel Des Mille Collines

4-star hotel near Union Trade Center
Hôtel Des Mille Collines offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hôtel Des Mille Collines. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kigali hotel.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1973
  • Buffet breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Hôtel Des Mille Collines offers 112 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 25-inch plasma televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

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Heaven Restaurant & Boutique Hotel
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  • Parking included
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includes taxes & fees
Apr 13 - Apr 14
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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 25-inch plasma TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 3.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

Des Mille Colines
Des Mille Colines Kigali
Hotel Des Mille Colines
Hotel Des Mille Colines Kigali
Hotel Mille Colines
Mille Colines
Hôtel Mille Collines Kempinski Kigali
Hôtel Mille Collines Kempinski
Mille Collines Kempinski Kigali
Mille Collines Kempinski
Hôtel Mille Collines Kigali
Hôtel Mille Collines
Mille Collines Kigali
Mille Collines
Hôtel Des Mille Collines by Kempinski
Hôtel Des Mille Collines Hotel
Hôtel Des Mille Collines Kigali
Hôtel Des Mille Collines Hotel Kigali

Frequently asked questions

How close is Hôtel Des Mille Collines to the airport?

Hôtel Des Mille Collines is 6.9 mi (26-min drive) away from the Kigali (KGL-Kigali Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hôtel Des Mille Collines?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at Hôtel Des Mille Collines on Apr 14, 2026 start from CA $192, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hôtel Des Mille Collines have an airport shuttle?

Hôtel Des Mille Collines offers an airport shuttle 24 hours a day, on request, for a charge of EUR 30 per vehicle, one-way.

Does Hôtel Des Mille Collines offer free breakfast?

Yes, Hôtel Des Mille Collines offers free breakfast.

Is there a casino at Hôtel Des Mille Collines?

No, there is no casino at this hotel.

What time is check-in at Hôtel Des Mille Collines?

Check-in begins at 2:00 PM.

Is there free parking at Hôtel Des Mille Collines?

This hotel offers free self parking.

Does Hôtel Des Mille Collines have a pool?

Hôtel Des Mille Collines features an outdoor pool.

Does Hôtel Des Mille Collines have a restaurant?

Yes, there are 3 restaurants on site.

Does Hôtel Des Mille Collines have a spa?

This hotel doesn't have a spa, but it does offer massages, body treatments, and facials.

How close is Hôtel Des Mille Collines to downtown Kigali?

Hôtel Des Mille Collines is 3.4 mi away from Kigali.

Hôtel Des Mille Collines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 146 out of 285 reviews
Rating 8 - Good. 101 out of 285 reviews
Rating 6 - Okay. 24 out of 285 reviews
Rating 4 - Poor. 8 out of 285 reviews
Rating 2 - Terrible. 6 out of 285 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert and Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was wonderful and the staff went above and beyond to serve you. The food at the breakfast was enough to last us the day.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ewan

Stayed 2 nights in Dec 2025

8/10 Good

Mindy, Henderson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
From being picked up at Kigali airport, to arriving at the hotel and each day thereafter it only got better! Christian was amazing at check in. Bernard, Yves, Claudette, Collins, Arnaud and Bien Fait mase each day amazing from their warm greetings and smiles each day to their suggestions for sights to visit! Thank you so much!
Stayed 5 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Great hotel, staff was awesome.
Stayed 1 night in Dec 2025

8/10 Good

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Bar was well-stocked, the team was professional and friendly, and the Fresh Fruit Juice variety was outstanding! Annnnd Drum roll...The Live Thursday Gospel Live Music, those lads were amazing, with each song they sang touched me, and I really felt at home.
Stayed 5 nights in Nov 2025

8/10 Good

Dougal

Liked: Cleanliness, staff & service
Quite retro
Stayed 1 night in Oct 2025

10/10 Excellent

GERY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very efficient and caring . Deborah upgraded me during my stay as I’ve asked to have room with garden view thanks . Food was excellent and the bar seated area is very cosy and open space .
Stayed 4 nights in Oct 2025

10/10 Excellent

Dr Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service - a lesson in hospitality.
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort

I love your lobby, pool deck restaurants, gardens

Your lobby and dining room has been beautifully modernized, but it is anticlimactic to enter your guest rooms which looks like they haven't been upgraded in 20 years. You should also invest in memory foam mattresses.
Stayed 3 nights in Aug 2025

8/10 Good

Richard

Liked: Staff & service, room comfort

Historic hotel that could use a bit of an update

This historic hotel is renowned as the place where Paul Rusesabagina courageously sheltered and saved over 1,500 individuals during the 1994 Rwandan genocide, a story vividly portrayed in the film "Hotel Rwanda." While there is a plaque honoring the hotel staff who tragically lost their lives during this dark period, it would have been meaningful to see a tribute specifically recognizing Rusesabagina's heroism. The hotel itself, though somewhat dated, offers a charming ambiance and is impeccably clean. The staff are exceptionally friendly and accommodating. Dining at the main floor restaurant is a treat, with a menu featuring delicious local cuisine. The included breakfast is decent, highlighted by a nice omelette bar, though nothing particularly extraordinary. We stayed in a spacious and comfortable junior suite, though the shag carpet certainly felt like a blast from the past. The pool area is inviting, and the Friday night cultural show is a must-see experience. Overall, we found the hotel to offer great value for the price.
Stayed 2 nights in Aug 2025

10/10 Excellent

ZELALEM TADESSE, New Rochelle

Stayed 4 nights in Aug 2025

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

One night stay here after 2 weeks travelling around. Everyone was helpful and friendly. Staff around the pool worked hard to make sure everyone had beds & towels Food was great & view of the city was fabulous from our balcony.
Stayed 1 night in Jul 2025

6/10 Okay

Dr Sofia Kebede

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind, clean, comfortable!

Very warm, helpful and kind staff. Allowed me to check in very early. Lovely garden area and pool for relaxing. Great views from my balcony. Undoubtedly a little dated but all other aspects made up for this.
Stayed 3 nights in Apr 2025

6/10 Okay

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but some issues.

The hotel was fine. For some reason, the restaurant was closed for dinner but it was possible to get food at the bar. One night, I was woken 3 times by hotel staff for no good reason and the hotel is threatening to charge me for a cancelled reservation. There are some very good people working there but overall it was not my best hotel experience.
Stayed 3 nights in Apr 2025

8/10 Good

Richard, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
The only comments was on the rooms. I felt to be small somewhat cramped especially the bathroom Did not like the tub found it slippery preferred a simple shower. Also TV only had one operating channel and only one coffee cup. But the lobby pool and grounds were superb, restful.
Stayed 2 nights in Apr 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very beautiful, but a little outdated. The rooms were nothing to write home about. However, all of the amenities that you needed were provided for. The staff was exceedingly helpful and was happy to arrange Tours, exchange money and really complete any task that you needed help with. The food at the hotel was good and the breakfast buffet was exceptional.
Stayed 5 nights in Mar 2025

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time in Kigali

Very clean good food kindly personal fantastic service Recommends to all customers that like to visit Kigaki
Stayed 9 nights in Mar 2025

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the property was very clean and in a safe location with plenty of things to do within walking distance
Stayed 3 nights in Mar 2025

8/10 Good

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and very warm welcoming upon our arrival All staff is very customer oriented and helpful Rooms were clean, and a bit old and we did not have warm water during the day. Very stylish hotel
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Stayed 1 night in Mar 2025

6/10 Okay

PIER LUIGI

Liked: Cleanliness, staff & service
Spazi nella reception insufficienti, l’hotel ha bisogno di essere aggiornato, soprattutto nelle camere
Stayed 5 nights in Mar 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Very pleasant stay
Stayed 6 nights in Feb 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, the service excellent, and the staff could not have been more welcoming and friendly. This is a historical hotel which was a victim/and witness to the genocide of 1994. And yet they have carried on and risen above the horrific events of that time; and have turned this hotel into the beautiful place it is. There is a plaque at the front of the hotel commemorating the hotel staff that had been killed during this time of genocide. God bless these people for their courage in being able to move on with their lives. I would highly recommend anyone wanting to go to Kigali to stay at this hotel
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Decent but showing its age

Nice historic hotel (it was where refugees were sheltered during the genocide), great bar/restaurant(s) and pool. The rooms however are showing their age, the carpet is stained and the shower sometimes goes from hot to cold unexpectedly. But overall, quite decent.
Stayed 2 nights in Feb 2025