Ratings based on 962 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 31, 2024 on Expedia
Great location at the bottom of the hill. Shuttle to town. Easy.
Comment from Hotel Management
Mar. 30, 2024 by LeeAnn, Hotel Management
We hope to see you back next ski season!
by A traveller
Posted Jan. 22, 2024 on Expedia
This hotel is fabulous, quiet, and relaxing!
by A traveller
Posted Jan. 18, 2024 on Expedia
Excellent and friendly service! The parking garage was very convenient during the cold weather.
by A traveller
Posted Jan. 17, 2024 on Expedia
by A traveller
Posted Jan. 16, 2024 on Expedia
by A traveller
Posted Jan. 9, 2024 on Expedia
Ski-in/Ski-out was great!
The hotel is old, and the hot tub is tiny. It's basically a 4 person hot tub for the entire resort.
by A traveller
Posted Jan. 5, 2024 on Expedia
Comment from Hotel Management
Jan. 14, 2024 by Sonya Nash, Assistant General Manager, Hotel Management
Thank you for the 5 out of 5 rating on Expedia. We are very happy to see you enjoyed your stay. We hope to welcome you back the next time you are here.
by A traveller from Brooks
Posted Dec. 30, 2023 on Expedia
Our stay at Trickle Creek was great as expected. As a ski in/out destination, it has all that we were looking for. A small kitchenette could have a few more essentials if cooking meals (salt, pepper, oil), but basic pots and pans etc are there for preparing food. Basic hotel coffee is provided. Bed was very good. They’re pet friendly, and made us and our Golden feel welcome!
Comment from Hotel Management
Dec. 30, 2023 by LeeAnn, Hotel Management
Thanks Donna! We hope to see you back soon.
by A traveller
Posted Dec. 3, 2023 on Expedia
Far from everything. Terrible wifi. Staff seemed gloomy and unwelcoming and made me feel like I was inconveniencing them when checking in. One person had pretty bad body odour at the desk (I think it was the guy who prepared the room). Morning staff was friendlier and normal.
There was some kinda unknown clear/white liquid on the carpets. It was fresh too, assuming some kind of product? No idea. It grossed me out so I didn't want to take my shoes off the whole time. The staff were kinda weird, kept asking the other if the room is ready repeatedly and the other answered repeatedly. Makes me wonder what was wrong with that room.
Working fireplace.
Depressing lighting. Desperately in need of a facelift, everything is old and outdated. Bathroom fan was so loud. Took forever for hot water to come out of the tap sink.
Pet stains on the elevator carpet.
This place left such a bad impression I could never stay here again nor recommend it.
Comment from Hotel Management
Dec. 5, 2023 by LeeAnn, Hotel Management
Hi Christina, We appreciate you taking the time to write this review. We are very sorry to hear that your stay did not meet your expectations. We strive to provide a high level of service but based on your review we fell short.I have personally gone over the room and any shortfalls you noted have been dealt with.
by A traveller
Posted Nov. 22, 2023 on Hotels
Comment from Hotel Management
Dec. 4, 2023 by LeeAnn, Hotel Management
Thank you for staying with us!
