See all properties

Grand Royal Swiss Hotel

4.0 star property
Enjoy the outdoor pool at this 4-star Kisumu hotel

Choose dates to view prices

Photo gallery for Grand Royal Swiss Hotel

Outdoor pool
Front of property
Deluxe Room
Lobby sitting area
Lobby lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Air conditioning
  • Room service

Explore the area

Map
Vihiga Road, Kisumu, 894-40100
  • Hippo Point
  • Kisimu museum
    ‪8 min drive‬
  • Dunga Bay
    ‪11 min drive‬
  • Kisumu (KIS)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Kisumu

Kisumu retreat .Within 9 miles (15 km) of this hotel, you'll find Kisimu museum and Kisumu Clock Tower. Also within 9 miles (15 km) are Masai Craft Market and The West End Shopping Mall.

What's nearby

  • Kisimu museum - 8 min drive - 8.1 km
  • Masai Craft Market - 9 min drive - 9.2 km
  • The West End Shopping Mall - 10 min drive - 10.2 km
  • Dunga Bay - 11 min drive - 10.9 km
  • Kisumu Impala Sanctuary - 16 min drive - 11.0 km

Getting around

  • Kisumu (KIS) - 21 min drive

Restaurants

  • ‪Kisumu City - ‬12 min drive
  • ‪Laughing Buddha - ‬9 min drive
  • ‪Mahfudh Ashur Restaurant - ‬9 min drive
  • ‪Java United Mall - ‬9 min drive
  • ‪Buddy's Bar & Grill - ‬8 min drive

About this property

Grand Royal Swiss Hotel

Enjoy the outdoor pool at this 4-star Kisumu hotel
Grand Royal Swiss Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Grand Royal Swiss Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4-star Kisumu hotel is smoke free.

  • 125 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Grand Royal Swiss Hotel offers 125 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Kisumu hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, French, Swahili

Similar properties

Exterior

Acacia Premier Hotel

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.4 out of 5, Excellent, 119 reviews
Acacia Premier Hotel

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 120.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.00 per vehicle (roundtrip)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Grand Royal Swiss Hotel Kisumu
Grand Royal Swiss Kisumu
Grand Royal Swiss
Grand Royal Swiss Hotel Hotel
Grand Royal Swiss Hotel Kisumu
Grand Royal Swiss Hotel Hotel Kisumu

Grand Royal Swiss Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 18 reviews
Rating 8 - Good. 8 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, friendly staff, and the food especially the fish was amazing.

4/10 Poor

Edgar

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Music was blasting restaurant ( banquet going on ) we were in room 205 .. the party didn't stop until 2am Then next morning the music started back at 7am
Stayed 1 night in Sep 2022

8/10 Good

Boureima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for your money and very serene
Stayed 1 night in May 2022

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Amazing
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were excellent, check in and out were seamless. Waitstaff in the dining room are inattentive and preoccupied
Stayed 2 nights in Feb 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel staff are horrible with managers being the redeeming entities. Without the managers, the staff(specifically front desk staff) run rogue, quoting different prices for the same room and coming up with stay rules on the fly. Disappointing to say the least. Horrible customer service , mediocre food and terrible rooms. The air conditioning did not work and the hot water was spotty. The rooms have no outdoor facing windows. Windows face indoor corridor. Horrible. I would not recommend this hotel.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities - location a bit far from Kisumu but peaceful.
Stayed 1 night in Sep 2019

2/10 Terrible

Lutta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My First Stay at the Kisumu Grand Royal

Overall comfortable. Our meeting was facilitated very well.
Stayed 2 nights in Aug 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT TRIP
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was slow. It took me over 30min to check in. The property is great and a good place to relax. However, the pool is at the conference area and one might not enjoy the swim if there is a meeting in progress, which means swimming is limited to evenings after most meetings are done
Stayed 1 night in Apr 2019

8/10 Good

Alex, salisbury, Wiltshire UK

Liked: Cleanliness, property conditions & facilities, room comfort
Secure hotel in attractive grounds. Rooms are large and well appointed. Staff helpful and friendly. Occupancy seemed low though which detracted from the ambience.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I lost a smart phone, a power bank and international socket adapter
Stayed 2 nights in Dec 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in Kisumu

The Grand Swiss Hotel is a taste of luxury at a good price.
Stayed 1 night in Aug 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They went out of their way to ensure that you are comfortable. Similar to a 4 star hotel in the USA.

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019