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Waterloo Suites Hotel, Trademark Collection by Wyndham

2.5 star property
Hotel near University of Waterloo in Waterloo

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Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Lobby
Microwave, coffee/tea maker
Lobby
Lobby
Deluxe Room, Multiple Beds, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
547 King St N, Waterloo, ON, N2L5Z7
  • Place, Conestoga Mall
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min drive‬
  • Place, University of Waterloo
    ‪5 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

Premium bedding, down comforters, pillowtop beds, in-room safe

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Waterloo

In shopping district.Within a 10-minute walk of the hotel, you'll find Conestoga Mall and City of Waterloo Museum. Max's Golf Centre and Waterloo Central Railway are also within 2 miles (3 km).

What's nearby

  • Conestoga Mall - 5 min walk - 0.5 km
  • St Jacobs Farmers Market - 3 min drive - 2.6 km
  • University of Waterloo - 5 min drive - 2.9 km
  • RIM Park - 6 min drive - 2.9 km
  • Wilfrid Laurier University - 6 min drive - 3.2 km

Getting around

  • Kitchener Station - 8 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 63 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Subway - ‬10 min walk

About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

Hotel near University of Waterloo in Waterloo
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 398 square feet (37 square meters) and includes conference space. The business-friendly Waterloo Suites Hotel, Trademark Collection by Wyndham also features a fitness center, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Waterloo hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 398 sq ft of conference space
  • 37 sq m of conference space
  • Built in 1986
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waterloo Suites Hotel, Trademark Collection by Wyndham offers 104 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per stay.
  • Cribs (infant beds) are available for CAD 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: CAD 20.0 per night
  • Rollaway bed fee: CAD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. 

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 386 out of 1003 reviews
Rating 8 - Good. 340 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 64 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

shayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities

Waffleless In Waterloo

This is a clean, quiet hotel at a reasonable price. There are several restaurants, a mall, and St. Jacob's Farmers Market close by. Our room was spacious and clean. Our mattress, unfortunately, was far too firm. If you're used to sleeping on a pool table, you'll love it! Also, the shower head/water pressure was weak. One more thing (and this may seem petty but...) the 'GUIDE' button on the tv remote did nothing and there was no list of channels anywhere. Channel surfing 75 networks is a royal pain. The breakfast options were adequate but no waffle maker? C'mon Wyndham!!
Stayed 1 night in Aug 2025

8/10 Good

Mary

Stayed 1 night in Aug 2025

8/10 Good

Jayne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Roberta

Liked: Staff & service, room comfort

First and last

Very limited selection for breakfast and it was warm at best. The beds and toweling were clean but the walls and curtains were another story. Tight squeeze around furniture. There are many other choices in Waterloo, we will have to try another one next time.
Stayed 2 nights in Aug 2025

6/10 Okay

Charles

Stayed 1 night in Aug 2025

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. The bed was super comfortable & the staff were responsive and friendly. Great to be able to walk to close by restaurants for dinner.
Stayed 1 night in Aug 2025

6/10 Okay

Linda

Disliked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Jaspreet

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

heidi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The only thing we did not like was that there were little ants on the table on the coffee table and the desk. Besides that, everything was very neat and tidy
Stayed 1 night in Aug 2025

4/10 Poor

Geoff D

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok staff was terrible
Stayed 1 night in Aug 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was crowded and noisy when we arrived but check in was quick and so far out stay has been very quiet. We love the location for dining, shopping and the movies!
Stayed 1 night in Aug 2025

10/10 Excellent

Vern, South Bruce Peninsula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of transportation access, walking distance to dining and shopping, safe and has a perfect stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Joe

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No ev parking. Smelly Old Forget about the free breakfast Washroom ok, clean
Stayed 1 night in Aug 2025

6/10 Okay

Denise

Disliked: Staff & service

Hotel.com disappointment

Breakfast was lame and the they ran out of food
Stayed 1 night in Aug 2025

8/10 Good

Nikolai

Stayed 1 night in Aug 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and a decent enough breakfast. Only negative was the water pressure in our room. However we only there for a night and didn’t have a lot of time so we never bothered to enquire with the front desk about this. It could have just been our room.
Stayed 1 night in Aug 2025

8/10 Good

Justine

Travelled with partner
Liked: Staff & service
bed was super comfortable, TV was okay. the tub in the room was romantic but the jets were iffy. the timer was hard to figure out and the plug on the tub didn’t stay down. toilet could have used a better cleaning. room was overall good
Stayed 1 night in Jul 2025

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Pardeep

Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
clean quite
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Anees

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Mold/Fungus on carpet Room 115

Please look at the pictures.
Stayed 1 night in Jul 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Ahmed

Business traveller
Liked: Cleanliness, amenities
None
Stayed 1 night in Jul 2025