Ratings based on 411 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 21, 2020 on Hotels
Our toilet took ages to flush. The bathroom wasn’t very clean. Dead bugs and dust on windowsill and dirt and a string on the floor. The counter top was cracked and the tub was worn out.
by A traveller
Posted Oct. 19, 2020 on Hotels
Staff were not wearing masks, following COVID-19 guidelines.
by A traveller
Posted Oct. 19, 2020 on Expedia
by A traveller from Washington
Posted Oct. 19, 2020 on Expedia
The service was okay but they gave me the wrong room to begin with, and then the room I ended up with was okay but the bed was old and sunken in, I definitely don’t feel like the pictures matched what I walked in to.
by A traveller from Chico, CA
Posted Oct. 18, 2020 on Expedia
The location is great : very nice park across the street for our dog & very good Waffle Hut restaurant across the parking lot (wide menu serving all meals - dine in & take-out). Outside pool was open, spacious parking with good lighting. Felt safe & it was fairly quiet. Check-in could've been more efficient though
by A traveller
Posted Oct. 13, 2020
by A traveller from Vacaville, Ca.
Posted Oct. 13, 2020 on Expedia
The property itself was fine. The issue was that they were overbooked and canceled my reservations. I wasn't informed of this until 5:48 p.m. on the night of my first stay when I was already 3 hours into the 4 1/2 hour drive to Klamath Falls. According to the hotel staff, they informed Expedia of this at noon. I am not sure why I wasn't informed until almost 6 hours later. Luckily, they had a last-minute cancellation and I was able to get a room for the two nights I had originally booked. Very disappointed by this.
by A traveller from Klamath Falls, OR
Posted Oct. 12, 2020 on Expedia
Unfortunately the stay here was less than ideal. One of our rooms had used soap in the shower along with hair so definitely not cleaned, and electricity wasn't working with the appliances. Got switched to a different room, however the power to the fridge was still not working. Our other room also had hair in the shower and the staff only left us one soap for both showering and hand washing. There was no coffee in the room to make as it said in the description there would be...coffee maker there but no coffee to make. Overall it was a disappointment.
by A traveller from Los Angeles ca
Posted Oct. 12, 2020 on Expedia
the room was not cleaned, they literally just added toilet paper and towels. The bed comforters were reused due to having yellow stains that resembled vomit, since there was vomit stains in the wall behind the lamp. Over all disgusting.
by A traveller
Posted Oct. 9, 2020 on Hotels
