Note fondée sur 944 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Satisfait
Publié le 8 sept. 2019 sur HotelsDe passage mais l’établissement est bien situé
Je recommande
par un voyageur
Publié le 8 juill. 2019 sur Expedia
The only comment I have is concerning the breakfast room; they are using styrofoam and plastic cups and plastic cutlery which are so bad for the environment. Please use reusable dishes or biodegradable ones.
One last thing; the carpets should be replaced by laminated flooring. They're easier to clean and more hygienic.
Commentaires de Gestion de l’hôtel
10 juill. 2019 par Manager, Gestion de l’hôtel
Dear Guest,
Thank you so much for your friendly suggestions about our
cups, cutleries, and carpets.
We will be glad to see you back and serve you, even more, better after all our exciting improvements go more visible.
par un voyageur
Publié le 3 mars 2024 sur Hotels
par un voyageur
Publié le 29 févr. 2024 sur Hotels
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Disappointed there was no coffee maker in the room or in the lobby. May have been due to a renovation. Room was clean, staff very pleasant.
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Old and run down. The lobby smelled strongly like Pinesol and the nonsmoking room smelled like smoke.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Sara,Thank you for your feedback regarding your recent stay at our hotel. We take your comments seriously, and we will investigate these matters promptly to address and rectify them. Our goal is to provide a clean and comfortable environment for our guests, and it's clear that we did not meet those expectations during your stay. We value your input and hope to have the opportunity to better serve you in the future.
par un voyageur
A pleasant stay, aside from the fall.
Publié le 29 déc. 2023 sur HotelsThe motel is obviously old but well care for, some attention should be taken to salt the parking lot. I fell in a patch of black ice. A little interior paint, caulking, etc., would add to the looks, but for $65 who could expect more?
Commentaires de Gestion de l’hôtel
30 déc. 2023 par Manager, Gestion de l’hôtel
Hello dawn,Thank you for your feedback. We appreciate your understanding of the motel's age, and we strive to maintain its cleanliness and upkeep. We apologize for any inconvenience caused by the black ice in the parking lot. We will review the salt distribution in that area. Your suggestion regarding interior improvements has also been noted, and we will take it into consideration. We hope to welcome you back in the future and provide you with a better experience.
par un voyageur de Calhan
Publié le 22 déc. 2023 sur Expedia
Good
Commentaires de Gestion de l’hôtel
22 déc. 2023 par Guest Relation Management, Gestion de l’hôtel
Hi Daniel,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a good stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!
par un voyageur
Publié le 21 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
22 déc. 2023 par Guest Relation Management, Gestion de l’hôtel
Hi Alexander,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.
par un voyageur
Publié le 27 nov. 2023 sur Expedia
I wanted an inexpensive and safe nights sleep and that’s exactly what I got. Check in was easy and the room was clean. Heater controls were easy and effective. Complaint is that the old carpet was quite stained and dirty looking even though it seemed well vacuumed.
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Guest Relation Management, Gestion de l’hôtel
Hi Richard,Thank you for choosing our hotel for your recent stay, and for taking the time to share your feedback with us. We're pleased to hear that we were able to provide you with an inexpensive and safe night's sleep, and that the check-in process was easy for you. We appreciate your comments about the cleanliness of the room and the effectiveness of the heater controls. Your comfort is important to us, and we're glad to know that these aspects of your stay met your expectations. We take your feedback seriously, and we will address the issues you raised to ensure that it doesn't impact the experience of future guests. Our housekeeping team will be notified to pay special attention to the carpeting in order to maintain a higher standard. We appreciate your business and hope to have the opportunity to welcome you back in the future.
