Note fondée sur 19 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
4,9 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Happy Travels

Publié le 10 mars 2024 sur Hotels
We were given a great welcome on our arrrival Friday evening… had dinner Friday night at hotel which was excellent too. We were politely asked to keep our little dog on the wooden floor area which we were very happy to do … she enjoyed a plate of doggy biscuits and water too … Breakfast was also amazing lots of choice
5 sur 5
par un voyageur

Publié le 10 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Guest Experience , Gestion de l’hôtel
Thank you for your rating. See you again soon.
5 sur 5
par un voyageur

Publié le 30 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Guest Experience , Gestion de l’hôtel
Thank you for your rating. We would love to welcome you back.
4 sur 5
par un voyageur

Newly Renobetd but Rooms Small

Publié le 10 janv. 2024 sur Hotels
Newly renovated Inn with a great looking pub area but the rooms were small. Bar service was poor and the staff were a bit rude too. Dirty glasses and bottles all over the bar area.
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Guest Experience, Gestion de l’hôtel
Thank you for your feedback, I am sad to hear you did not enjoy your experience with us. I will ensure your feedback is passed on to the team. We hope to see you again and give you the customer experience we pride ourselves on.
5 sur 5
par un voyageur

Great Location

Publié le 21 déc. 2023 sur Hotels
Very welcoming, comfortable and personable hotel. Food was really good and service with a smile.....
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Guest Experience , Gestion de l’hôtel
Thank you for passing on your feedback. We could not be happier that you had a enjoyable stay with us. We hope to see you very soon.
3 sur 5
par un voyageur

Publié le 19 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Guest Experience , Gestion de l’hôtel
Thank you for taking the time to rate us. We hope to see you again soon.
5 sur 5
par un voyageur

Publié le 27 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Guest Experience, Gestion de l’hôtel
Thank you for taking the time to rate us.
5 sur 5
par un voyageur

Publié le 26 nov. 2023 sur Expedia
Lovley country pub style restaurant and bar. It was really busy and sevice was quite slow, it felt like there should've been more staff. Several types of wine on the list were not available, but our food was great! The rooms are fresh and clean and beds comfy. Great location for the sights of Knaresborough.
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Guest Experience, Gestion de l’hôtel
We appreciate your feedback. As a company, we are always looking at ways to improve our guest experience. Please note, your comments will be passed on to those relevant and we hope to welcome you back.
5 sur 5
par un voyageur

Publié le 23 nov. 2023 sur Expedia
This property is massively improved since the Inn Collection group took over. WOW, brilliant. Totally refurbished . Everything was brilliant. Excellent meal , great service .
Commentaires de Gestion de l’hôtel
24 nov. 2023 par Guest Experience , Gestion de l’hôtel
Thank you for your feedback. We would love to welcome you back soon.
4 sur 5
par un voyageur

Publié le 18 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 nov. 2023 par Guest Experience, Gestion de l’hôtel
Thank you for your rating.