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Quality Inn & Suites

2.0 star property
Hotel near West Town Mall in Knoxville

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Photo gallery for Quality Inn & Suites

Standard Double Room, 2 Queen Beds, Non Smoking
Exterior
Lobby
Lobby
Free daily full breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
309 N Peters Rd, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, University of Tennessee
    ‪12 min drive‬
  • Place, Thompson–Boling Arena
    ‪13 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accesible)

Room, 1 King Bed (Accesible)

Room, 1 King Bed (Accesible)

8.0 out of 10
Very good
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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About the area

Knoxville

Knoxville West stay.Your stay at this Knoxville West hotel places you within 6 miles (10 km) of West Town Mall and Pellissippi State Community College. University of Tennessee and Neyland Stadium are within 12 miles (20 km).

What's nearby

  • Parkwest Medical Center - 1 min drive - 1.4 km
  • West Town Mall - 3 min drive - 5.6 km
  • University of Tennessee - 12 min drive - 21.3 km
  • Thompson–Boling Arena - 13 min drive - 22.3 km
  • Neyland Stadium - 13 min drive - 22.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 21 min drive

Restaurants

  • ‪Culver's - ‬10 min walk
  • ‪Abridged Beer Company: World Headquarters - ‬4 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Cook Out - ‬13 min walk
  • ‪Panera Bread - ‬10 min walk

About this property

Quality Inn & Suites

Hotel near West Town Mall in Knoxville
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Free self parking is available. A complete renovation of Quality Inn & Suites was completed in March 2025.

Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Built in 1994
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Quality Inn & Suites offers 72 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Bathrooms include shower/tub combinations.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar in bathtub (30 inches high)
  • Grab bar in shower (30 inches high)
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 50-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, cash, and mobile payments.
    For guests' safety, the property includes a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Microtel Inn Knoxville
Microtel Inn Wyndham Hotel Knoxville
Microtel Inn Wyndham Knoxville
Knoxville Microtel
Microtel Hotel Knoxville
Microtel Inn Knoxville Hotel Knoxville
Microtel Knoxville
Microtel Inn Wyndham Knoxville Hotel
Cedar Bluff Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Knoxville
Microtel Inn by Wyndham Knoxville
Quality Inn & Suites Hotel Knoxville

Quality Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 98 out of 205 reviews
Rating 8 - Good. 46 out of 205 reviews
Rating 6 - Okay. 35 out of 205 reviews
Rating 4 - Poor. 17 out of 205 reviews
Rating 2 - Terrible. 9 out of 205 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul K

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean and smelled very pleasant. Check in was painless and quick.
Stayed 1 night in Nov 2025

8/10 Good

Janille

Stayed 2 nights in Nov 2025

8/10 Good

Blair

Liked: Cleanliness, staff & service, amenities
They had clean rooms and clean bedding. The staff was helpful and got us what we needed quickly.
Stayed 1 night in Nov 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and overall a good value, but what was most impressive was the attentive staff. My daughter left her wallet behind by mistake. A quick phone call to the front desk was all it took for the receptionist to locate and secure the wallet until we returned. Thank you very much!
Stayed 1 night in Nov 2025

6/10 Okay

LaFrances

Travelled with family
Liked: Staff & service
To be a little more cleaner
Stayed 2 nights in Nov 2025

10/10 Excellent

Shawnn

Stayed 1 night in Nov 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities
Room was great, beds and pillows were great Breakfast was very good. .The bathroom seat was NOT TIGHT, the toilet was NOT TIGHT, the sink cabinet seemed wigglely. There was a chip in the tub. Hence bathroom needs work !
Stayed 1 night in Nov 2025

10/10 Excellent

Shawnn

Stayed 1 night in Nov 2025

10/10 Excellent

Estuardo

Liked: Cleanliness, property conditions & facilities
very excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Doris

Stayed 2 nights in Nov 2025

10/10 Excellent

Lon

Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Randel

Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Nov 2025

10/10 Excellent

Shawnn

Stayed 1 night in Nov 2025

10/10 Excellent

Shawnn

Stayed 1 night in Nov 2025

6/10 Okay

LINDA

Liked: Cleanliness, amenities
There was too many young men lounging on the bank on the side of the hotel. The outside door did not shut and anyone could have entered the premises. The cleaning crew needs better facilities. Their carts obstructed the walkway and their children were blocking the walkway.
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig, Decatur

Stayed 1 night in Nov 2025

6/10 Okay

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was small. Only got one towel per person. Breakfast was decent.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

A
Stayed 1 night in Oct 2025

10/10 Excellent

Amaurie

Stayed 1 night in Oct 2025

8/10 Good

Dawn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bigger room than we expected. The young lady who checked us in was great. She checked to see if a room was ready, even though we were two hours before check-in, which allowed us to leave luggage in our room rather than keeping them in the car for hours.
Stayed 1 night in Nov 2025

10/10 Excellent

Shawnn

Stayed 1 night in Oct 2025

4/10 Poor

Johnathon

Business traveller
Disliked: Cleanliness, staff & service
Two dirty towels that were folded up and breakfast was terrible along with fire alarm going off early in the morning sporadically every couple minutes for over an hour.
Stayed 1 night in Oct 2025

8/10 Good

Bernard

Stayed 1 night in Oct 2025

6/10 Okay

Zhihong

Stayed 1 night in Oct 2025