Ratings based on 278 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 13, 2024 on Expedia
by A traveller
Posted Jan. 2, 2024 on Expedia
by A traveller
Posted Dec. 21, 2023 on Expedia
A little bit far from town, but this make stay peaceful and quiet. Enjoy staying over ther
by A traveller
Posted May 4, 2023 on Expedia
Beautiful property. A bit pricey but very peaceful and quite if that's what your looking for. Climbing the hill to get in and out is a bit annoying but other than that everything was great. Awesome staff and service, plus the rooms are amazing.
by A traveller
Posted Apr. 8, 2023 on Hotels
by A traveller
Posted Apr. 5, 2023 on Expedia
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by A traveller
Posted Mar. 20, 2023 on Expedia
by A traveller
Posted Jan. 8, 2023 on Expedia
Definitely not a 4 star hotel! May have been in the past, possibly before Covid, but many things in disrepair. No phone in the room for room service or even to talk to the front desk. No hand towels. Many things in disrepair, including pool deck and chairs. Had to wait 20 min for hot water every time we wanted to shower. Placed towel on the floor, meaning I needed a new one and housekeeping picked it up and placed back on the towel hook. Reception not open 24/7, so when people had music on their balcony at 6am was not able to report it. Location wise, also not ideal. Nothing near the hotel to eat, everything at least a 20 min walk to a restaurant. Overall, unless just looking for a place to crash after the full moon party, would not stay here again.
Comment from Hotel Management
Jan. 17, 2023 by Teerarat, Hotel Management
Dear Rachel,Thank you very much for your feedback,We are sorry to hear that you were not enjoy your stay with us, all the issue you pointed out has been noted to our managment team. However the communication throught our whatapp is available around the clock.We do apologized for the inconvenience during your stay.Best regards,Management Team
by A traveller
Posted Sep. 16, 2022 on Hotels
by A traveller
Posted Aug. 2, 2022 on Expedia
A bit overpriced for what you get. Resort was not well kept because it was low season, staff came to work late and couldn’t get breakfast early.
