Ratings based on 98 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
87% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 28, 2024 on Expedia
5 out of 5
by A traveller

Posted Nov. 30, 2023 on Expedia
The dinner and breakfast served were excellent.
5 out of 5
by A traveller

Posted Nov. 20, 2023 on Expedia
The hotel is clean and beautiful. Staff are helpful.
5 out of 5
by A traveller

Posted Nov. 16, 2023 on Expedia
A nice option for a ryokan stay in Arima-Onsen. The ryokan is very nice, the lobby itself is decorated in western style although the rooms are tatami. Kotori has an private indoor bath with a silver onsen, the gold onsen is a public bath located on the roof level at Hanamusubi, their sister hotel down the street and is free to use for Kotori guests. Dinner and breakfast were both traditional Japanese style meals and were very impressively presented and delicious. Dinner is served at Hanamusubi and breakfast is served at Kotori. The local main street and its shops are also a short walk away. The town of Arima Onsen is a bit hilly, but if that is an issue for you then Kotori offers pickup by car from the local train or bus stations. Highly recommended if you are looking for an ryokan & onsen experience in Arima Onsen!
4 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 9, 2023 on Hotels
5 out of 5
by A traveller

Posted Jul. 1, 2023 on Expedia
Everything is very good.
5 out of 5
by A traveller

Posted Apr. 2, 2021 on Hotels
Amazing staffs! Thank you so such an excellent service.
5 out of 5
by A traveller

Posted Nov. 28, 2019 on Expedia
Very good service. Food were sumptous and the area for exploring was just nice for those on a short trip
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 27, 2019 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 16, 2019 on Hotels