Ratings based on 920 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Chicago

Posted Jan. 28, 2024 on Expedia
The walk from the subway is a little bit of a hike but not too bad. The view from the room is beautiful at night with all the lights. We stayed in Room 1336, a spacious corner room with a wrap around balcony which offered views of the Port Tower, Mosaic, and Ferris Wheel. The room is updated with plenty of outlets to charge devices. I have always dreamed of staying at this hotel and I was not disappointed. When we walked into the room, my husband's first reaction was that it was "swanky". We did not eat at any of the restaurants. There is an area for welcome drinks which included sparkling wine, coffee, fruit infused water and chocolates. Taxi to the Shin-Kobe was about ¥1800 which was worth not having to drag my suitcase uphill.
Comment from Hotel Management
Feb. 1, 2024 by 神戸メリケンパークオリエンタルホテル, Hotel Management
We are glad to meet your expectations. We will make efforts moreover to make you satisfied everytime.
4 out of 5
by A traveller

Posted Jan. 25, 2024 on Expedia
Overall had a nice stay here. The hotel property is big and gives a very 80s/90s yuppie feel and room is decent with Netflix enabled TV and a big balcony area. Plus point with the view if you have a room facing the sea. Only few drawback are the location being a little on the outskirts from the central area but luckily there were slews of taxi ready to be hailed outside of the property’s carpark.
Comment from Hotel Management
Jan. 26, 2024 by 神戸メリケンパークオリエンタルホテル, Hotel Management
Thank you very much for staying at the KOBE MERIKEN PARK ORIENTAL HOTEL. We are delighted to have you with us, and hope you were pleased with our facilities and services.We would also like to say thank you for taking your valuable time to send us your sentiments.It is our earnest desire to make your stay at the hotel totally comfortable and worthwhile. We will further endeavor to fulfill the expectations that you have had for our hotel. We thank you once again for your coming and hope you will long remember with happy memories your visit to our hotel. We are all greatly looking forward to seeing you.
5 out of 5
by A traveller

Posted Jan. 23, 2024 on Hotels
Comment from Hotel Management
Jan. 26, 2024 by 神戸メリケンパークオリエンタルホテル, Hotel Management
素晴らしい評価を頂きまして、大変嬉しく存じます。頂いた評価を私どものスタッフと共有し、さらにご期待にそえるよう励んでまいります。
5 out of 5
by A traveller

Posted Dec. 31, 2023 on Expedia
シャトルもあってアクセスも良く、ホテルの部屋も広く良かったです。クリスマスシーズンでイルミネーションも素晴らしかったです。部屋のデッキも広くて良かったです。また行きたいです。
Comment from Hotel Management
Dec. 31, 2023 by 神戸メリケンパークオリエンタルホテル, Hotel Management
素敵な時間をお過ごしいただけたようで、大変嬉しく存じます。いつお越しいただいてもご満足いただけるホテルを目指してまいります。
5 out of 5
by A traveller from Richmond Hill

Posted Dec. 31, 2023 on Expedia
Amazing South view Executive Superior Room!! Also including Executive Lounge Breakfast, Snack & Happy Hour Section to relax & chill with the beautiful view…. Staffs are nice & helpful!! Only downside, a bit of walk from other
Comment from Hotel Management
Jan. 2, 2024 by 神戸メリケンパークオリエンタルホテル, Hotel Management
Thank you very much for staying at the KOBE MERIKEN PARK ORIENTAL HOTEL. We are delighted to have you with us, and hope you were pleased with our facilities and services.We would also like to say thank you for taking your valuable time to send us your sentiments.It is our earnest desire to make your stay at the hotel totally comfortable and worthwhile. We will further endeavor to fulfill the expectations that you have had for our hotel. We thank you once again for your coming and hope you will long remember with happy memories your visit to our hotel. We are all greatly looking forward to seeing you.
5 out of 5
by A traveller from Richmond Hill

Posted Dec. 31, 2023 on Expedia
Comment from Hotel Management
Jan. 12, 2024 by 神戸メリケンパークオリエンタルホテル, Hotel Management
素晴らしい評価を頂きまして、大変嬉しく存じます。頂いた評価を私どものスタッフと共有し、さらにご期待にそえるよう励んでまいります。
5 out of 5
by A traveller

Posted Dec. 20, 2023 on Expedia
Very good Seaview
Comment from Hotel Management
Dec. 22, 2023 by 神戸メリケンパークオリエンタルホテル, Hotel Management
この度は神戸メリケンパークオリエンタルホテルにご滞在をいただき誠にありがとうございました。ご多忙にもかかわらずご感想をお寄せいただきましたことにも感謝いたします。これからもお客様が笑顔で快適にお過ごしいただけるように誠心誠意おもてなしをして参ります。またのお帰りをこころよりお待ちいたしております。
4 out of 5
by A traveller

Posted Dec. 15, 2023 on Expedia
Comment from Hotel Management
Feb. 20, 2024 by 神戸メリケンパークオリエンタルホテル, Hotel Management
ご多忙の中レビューをご投稿いただきまして誠にありがとうございます。皆様の率直なご意見を取り入れて成長したいと思っておりますのでご要望、ご意見などございましたらお気軽にお申し付けくださいませ。今後とも神戸メリケンパークオリエンタルホテルをどうぞよろしくお願い申し上げます。
5 out of 5
by A traveller

Posted Nov. 29, 2023 on Expedia
A very large, busy hotel. Our room was good, with a balcony and view to the mountains. Lots of restaurants within walking distance. The hotel's bar was a bit expensive and had a cover charge, but the view was great. Areas to explore on foot, such as Kitano, and day trip by train, ropeway, cable car and more trains to Arima Onsen.
Comment from Hotel Management
Dec. 1, 2023 by 神戸メリケンパークオリエンタルホテル, Hotel Management
Thank you very much for staying at the KOBE MERIKEN PARK ORIENTAL HOTEL. We are delighted to have you with us, and hope you were pleased with our facilities and services.We would also like to say thank you for taking your valuable time to send us your sentiments.It is our earnest desire to make your stay at the hotel totally comfortable and worthwhile. We will further endeavor to fulfill the expectations that you have had for our hotel. We thank you once again for your coming and hope you will long remember with happy memories your visit to our hotel. We are all greatly looking forward to seeing you.
5 out of 5
by A traveller

Posted Nov. 28, 2023 on Expedia
Comment from Hotel Management
Dec. 1, 2023 by 神戸メリケンパークオリエンタルホテル, Hotel Management
この度は神戸メリケンパークオリエンタルホテルにご滞在をいただき誠にありがとうございました。ご多忙にもかかわらずご感想をお寄せいただきましたことにも感謝いたします。これからもお客様が笑顔で快適にお過ごしいただけるように誠心誠意おもてなしをして参ります。またのお帰りをこころよりお待ちいたしております。