Ratings based on 963 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 7, 2024 on Expedia
We stayed for 4 nights- it’s definitely remote - incredible views from pool and restaurant- food was decent- drinks excellent-strawberry daiquiri at happy hour is a must! - very attentive staff - the spa women were lovely - it was a little too remote for us- next time we would likely stay closer to town and the ocean - we had ocean view suite and the second bed was a day bed that had a very thin mattress- I let the staff know the next morning (didn’t sleep- like sleeping on cement pad) and they immediately brought 2 bed toppers which improved things significantly - they use bamboo charcoal shampoo and bath supplies which were divine - pool was great- chairs and towels readily available and poolside drink service - if you are looking for a quiet get away - a romantic getaway- or a great work space this would be a perfect pick for you - the drive is super steep so not the next for people with mobility issues - they have a golf cart to drive people around when needed - but the few times we walked down to lobby it was defiantly very steep
Comment from Hotel Management
Feb. 20, 2024 by Owner, Hotel Management
Dear LesleyThanks for your review and we appreciate your feedback.Im glad the team managed to solve your sleeping issue and that your stay became more comfortable and I hope you took some of our Charcoalogy products back with you.We do promote our Resort being located on a hill and though only 5 minutes drive to Fishermans Village and the Beach, unless you have transport it can be harder to move around.Kind regards
by A traveller
Posted Jan. 19, 2024 on Expedia
Perfect place for “me time” & couples. I went solo and it was everything and more. All the staff were pleasant and helpful. Even though it’s not too close to activities, it was still accessible due to the fact that they have their own taxi service. Overall it was a pleasure. Would recommend.
Comment from Hotel Management
Jan. 29, 2024 by Owner, Hotel Management
Thanks for your kind review we are all delighted you enjoyed your stay with us.
by A traveller
Posted Jan. 15, 2024 on Expedia
beautiful view over the area. renting a bike is recommended as, the walk to the beach or village is a bit far.
Comment from Hotel Management
Jan. 29, 2024 by Owner, Hotel Management
Thanks for your kind review, yes we are located on a hill and a bike rental is recommended.
by A traveller
Posted Jan. 14, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by Owner, Hotel Management
Thanks for your review
by A traveller
Posted Jan. 7, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by Owner, Hotel Management
Many thanks for your review and hope to see you back in Koh Samui in the near future.
by A traveller
Posted Dec. 5, 2023 on Hotels
Comment from Hotel Management
Dec. 26, 2023 by Management Team, Hotel Management
Many thanks from our 10/10 review we really appreciate.Merry Xmas
by A traveller
Posted Oct. 13, 2023 on Expedia
Comment from Hotel Management
Nov. 14, 2023 by Owner.., Hotel Management
Many Thanks for your 5/5 review and we all hope to welcome you back to Mantra Samui in the near future
by A traveller
Beautiful hotel, location Ok
Posted Oct. 1, 2023 on HotelsGreat hotel, location required taxi or scoter to anywhere.
Comment from Hotel Management
Nov. 14, 2023 by Management, Hotel Management
Thanks for your review and we believe our location is what differentiates us from the other resorts on the island given our urban retreat
by A traveller
Posted Aug. 29, 2023 on Expedia
Exceptional Hotel is stay again no danger
by A traveller
Posted Aug. 21, 2023 on Hotels
A lovely resort in the mountains with a beautiful view. The staff were exceptionally friendly and nothing was too much trouble. The food was delicious and well-presented and, as if that wasn’t enough, it was all very reasonably priced. We had a wonderful holiday.
