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Polo Floatel Kolkata

Property class: 3.5
3.5-star hotel near New Market

Choose dates to view prices

Photo gallery for Polo Floatel Kolkata

A waterfront restaurant with outdoor seating, a view of the sunset, and a railing overlooking the water.
A lobby with a large collection of framed artwork on the walls, a ship's wheel chandelier, and vintage suitcases stacked in the corner.
A spacious hotel dining area with a long buffet line, multiple dining tables, and a variety of food items displayed on a central island.
A hotel room with a large bed, a map on the wall, a view of the water, and a desk with a chair.
A bar area with various bottles of alcohol and glasses, with a sunset view in the background.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
9/10 Kolkatta Jetty Stand Road, Kolkata, West Bengal, 700001
  • Place, Netaji Indoor Stadium
    ‪8 min walk‬
  • Place, Eden Gardens
    ‪10 min walk‬
  • Place, New Market
    ‪4 min drive‬
  • Airport, Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪42 min drive‬

Room options

View all photos for River Cabins

A hotel room with a large bed, a desk, a chair, a small table with a plant, and a window with a view.

River Cabins

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

A hotel room with two beds, a nightstand, a telephone, and a window with a view of greenery and buildings.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite, River View

A hotel room with a large bed, a television, a desk with a chair, and a view of a river and buildings.

Premium Suite, River View

  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite with Balcony

A hotel room with a bed, a desk with a TV, a chair, and a potted plant.

Suite with Balcony

  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Cabins

A hotel room with a large bed, a desk, a chair, a small table with a plant, and a view of a river through a window.

Heritage Cabins

  • River view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

A hotel room with two beds, a TV, a window with a view of greenery and buildings, and a wooden ceiling.

Standard Twin Room

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Heritage Cabins

A hotel room with a large bed, a window with a view of palm trees and a building, a map on the wall, and a small table with a chair.

Heritage Cabins

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Cabin RIVER VIEW

  • Sleeps 10

Cabin STANDARD

  • Sleeps 10

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About the area

Kolkata

Esplanade stay.At this Esplanade hotel, you'll be within a 5-minute walk of Milennium Park and Chandpal Ghat. Netaji Indoor Stadium and Kolkata Panorama are also within half a mile (1 km).

What's nearby

  • Kolkata Panorama - 7 min walk - 0.6 km
  • Netaji Indoor Stadium - 8 min walk - 0.7 km
  • Eden Gardens - 10 min walk - 0.9 km
  • New Market - 4 min drive - 1.5 km
  • Howrah Bridge - 5 min drive - 1.9 km

Getting around

  • Kolkata Eden Gardens Station - 9 min walk
  • B.B.D. Bag Tram Station - 14 min walk
  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 46 min drive

Restaurants

  • ‪Kona Dukan Tea Stock Exchange - ‬14 min walk
  • ‪The Bhoj Company - ‬14 min walk
  • ‪Mahadebda Tea stall - ‬15 min walk
  • ‪Shah Brothers - ‬7 min walk
  • ‪The Majestic Restaurant - ‬7 min walk

About this property

Polo Floatel Kolkata

3.5-star hotel near New Market
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Polo Floatel Kolkata. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kolkata hotel.

  • 1 building
  • 49 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 2006
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Polo Floatel Kolkata offers 49 air-conditioned accommodations with complimentary bottled water. 40-inch Smart televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers with rainfall showerheads. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 599 for adults and INR 599 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • Elevator (72 inch wide door)

Room amenities

Entertainment

  • 40-inch smart TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. Please note that PAN Cards and Visiting Cards are not accepted.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 599 for adults and INR 599 for children
  • Airport shuttle fee: INR 2000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Floatel
Floatel Hotel
Floatel Hotel Kolkata
Floatel Kolkata
Hotel Floatel
The Floatel Hotel
Polo Floatel Kolkata Hotel
Polo Floatel Kolkata Kolkata
Polo Floatel Kolkata Hotel Kolkata

Frequently asked questions

How close is Polo Floatel Kolkata to the airport?

Polo Floatel Kolkata is 10.3 mi (46-min drive) away from the Netaji Subhash Chandra Bose Intl. Airport (CCU) airport, the closest popular airport to the property.

How much does it cost to stay at Polo Floatel Kolkata?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Polo Floatel Kolkata on Oct 13, 2026 start from CA $70, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Polo Floatel Kolkata have an airport shuttle?

Polo Floatel Kolkata offers an airport shuttle 24 hours a day, on request, for a charge of INR 2000 per vehicle, one-way.

Does Polo Floatel Kolkata offer free breakfast?

Free breakfast isn’t provided at Polo Floatel Kolkata, but buffet breakfast is offered for a fee of INR 599 for adults and INR 599 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Polo Floatel Kolkata?

No, there is no casino at this hotel.

What time is check-in at Polo Floatel Kolkata?

Check-in start time: 2:00 PM; Check-in end time: noon. A fee applies for early check-in.

Is there free parking at Polo Floatel Kolkata?

This hotel offers free self parking.

Does Polo Floatel Kolkata have a pool?

Polo Floatel Kolkata does not have a pool.

Does Polo Floatel Kolkata have a restaurant?

Polo Floatel Kolkata is home to Bridge Bistro Bar, which features Fusion cuisine and brunch.

Does Polo Floatel Kolkata have a spa?

There are no spa services available at this hotel.

How close is Polo Floatel Kolkata to downtown Kolkata?

Polo Floatel Kolkata is 1.4 mi away from Kolkata.

Polo Floatel Kolkata Reviews

Reviews

6.8
Rating 10 - Excellent. 16 out of 85 reviews
Rating 8 - Good. 31 out of 85 reviews
Rating 6 - Okay. 15 out of 85 reviews
Rating 4 - Poor. 14 out of 85 reviews
Rating 2 - Terrible. 9 out of 85 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Front desk Ms.Sanjana was really great service. Overall friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff are courteous the views are amazing. The food is gourmet. The breakfast is delightful. I really enjoyed it.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
The stay was nice, except for the music from the restaurant, which was unbearable.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect except the washroom which could have been cleaner.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
An excellent place to stay right on the river with views of river traffic and bridges. Excellent restaurant service and bar inside and outside with full menu that will also work for more Western tastes. Within a mile of major Indian rail system. One of few or possibly only floating hotel.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s situated on river Ganges, so location is unique.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent was upgraded
Nice bedroom
Had private patio area complete with hammock
Passing River boat
Excellent proximity to Eden Gardens Cricket Ground 15 min walk
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Property conditions need to be improved. Staff are good, helpful. Restaurant is good. Food is good.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Slippers not made available. Telephone not working.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
The property is a repurposed ship which is a cool idea. The Bengali buffet lunch was great. The breakfast was amazing. The view was really beautiful as you are on the Ganges river and the Hooghly bridge is in front of you, from your room. But the property is very old and has not been upgraded. The room we were in, had a dirty old carpet with stains and the walls had old paint. The bathroom was clean. The room was probably very near the kitchen as we got lot of smells when we stepped into the balcony. The corridor also smelled of food. My suggestion is that the kitchen should not be kept so near the rooms and can be moved to the main entry area away from the boat which houses the rooms. The concept and property was very beautiful but unfortunately its not being managed well. Its worth a visit to dine, but the rooms need upgrades.
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely one of those places that is just running on past glory. The room was super cramped and had a damp smell. We also saw visible mold on the shower curtains and my fiance immediately started having a reaction to it. There was extremely loud music playing way past 2 am. There was a lot of noise coming from upstairs and the corridor from the early morning. Kids were running around making noise without supervision. Finally, when we went for breakfast, the host was super rude and basically shouted at us for coming in late for the breakfast buffet and threw the menu at us when we wanted to do a la carte. We left without having breakfast and rest assured will never return here again.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die zentrale Lage, die Ausblicke von Balkon und Terassen, die Ruhe abseits der Hecktik der Großstadt habwn uns überzeugt.
Stayed 4 nights in Jan 2023
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Interesting location

The location is excellent with fantastic views of the river. One should stay for this reason alone. Having said that, the condition of the hotel needs to be improved. Quite run down in many places. Simple things like good choice of TV channels (especially the News and Sports channels), tissue boxes in the room etc. should be looked at
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't even try

Pathetic service, stinking room, dirty washroom. So much could have been done with this property. Its an excellent case study to show how one can destroy value of a property with so much intrinsic potential. I had booked 2 nights, but checked out after spending one night.
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fake photos uploaded & not verified by hotels.com

Experience was pathetic, no spa, no gym, no wifi in the rooms..Luckily it was only one night otherwise it would have been a nightmare!!!
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not so good...... Worth for money.....1/5
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

Uncomfortable hotel better to avoid.

We had a very uncomfortable stay for 5 nights in this hotel. The location and view from room was the only positive point, rest everything was bad. The room was smallest I have seen any this type of hotels, the bed was ridiculously small,could hardly accommodate two adult persons. The bathroom was also very small with defective plumbing. The lift lobbies and the lifts stink. The gangway bridge was shaky and difficult to walk.wifi was not free and exhorbitingly costly. Breakfast spread was average but the service in the restaurant is below standard. Food prices are very high. I would not advise anyone to stay in this hotel.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Great Night-life attraction in Kolkata

We reached the place close to midnight, though its a bit far from airport- you see the place, you will love it! Its just as good you can dream a place for a nice, comfy and soothing environment for your self or family!
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities

Good Property Badly Maintained

The hotel has a lovely location. It floats on the river Ganges. The view from the room is excellent. But the property is not well maintained. The room was very small and it was full of old wooden furniture which had outlived their utility. Rooms are not cleaned properly. The room service is poor and most of the staff members have a laid back attitude. The bathroom was stinky and the tiles were full of stains. The restaurant serving the breakfast has a good ambiance. But the breakfast spread is not plenty. The croissants and other bakery items are served cold. We noticed inefficiency everywhere. The staff at the reception had no knowledge of our booking made wth hotels.com long back. On producing the print out of the hotels.com voucher they were kind enough to provide us a room.
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

Jagdies Janki

The kitchen staff was really good Toilet was not good condition also room cleanliness could do with more work and cleanliness The people at the hotel are really good that is what makes it work
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs a big lick of paint

1 star hotel charging 5 star prices, needs a lot of modernisation furniture still from the 50's and looked vey worn, carpets smelt like they have never been changed, staff were friendly and polite making the best of trying to keep the hotel clean and presentable, felt very sorry for them as even their uniform was unclean. Ridiculous charges at bar and restaurant bottle of kingfisher was over 400 Rupees over 4 times the price to other places which had far better décor, Floatel hotel living on past glories. only good thing I can write is breakfast was okay with varied foods.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Deçu

Chambre sale et air conditionné trop fort. On ne peut pas le regler et meme en appelant la reception, rien n'a changé. Dommage car le cadre peut etre sympa.
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service

Good concept of a floating hotel

I had booked the Ganges facing room but the view is best avoidable with filth flowing in the river. Only the view of Howrah bridge is worth looking at, that too in night. I took ill on my way to the hotel and after 3 reminders, utter confusion and 90 minutes later I get one tablet of the medicine that I had requested. I had booked an emergency flight to rush back home due to my bad heath but the hotel could manage any cab for almost an hour in spite of their assurances earlier and they did not have a cab service of their own. I had to ultimately cancel my flight and lose money on the same. The room had a distinct stink. Food was passable.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was shut down.

Terrible experience. Expedia gave me a confirmed booking for a hotel which is shut down.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Change of pace

Oh, I don't know. Overall, it was OK. The food prices in the restaurant are HIGH by India standards, especially by Kolkata standards. The dining room is overstaffed and thus is somewhat disorganized. Overall, I think the hotel has tried to figure out every way to get as much money as possible out of all guests. However, they did not charge me to use the phone in the lobby; guests cannot dial outside the hotel from their rooms.