Ratings based on 413 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
3.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 7, 2023 on Expedia
Check-in experience shortly after 4:00p, although automated by two machines, was very difficult. During check-in, my machine crashed after taking payment but before key cards were issued, and became unusable..
Although a support number was found outside, phone support had ended at 4:00p (check-in was 3:00p-6:00a). Since no one answered, I sent an email.
By trying a second machine, I finally obtained a key card at 4:45p.
After going out to dinner, I received a call that my key cards wouldn’t work upon return. I was asked to re-register and assured I would not be charged twice.
I WAS charged twice and ask that my second charge be refunded.
Our room was stifling hot all night with no fan or AC in the room, and windows would only partially open.
Luckily, the staff person added us for breakfast since we had prepaid for it.
A friend who was also checking-in with me submitted a review of our frustrations. And then received a very hostile email in reply blaming us for being 'aggressive' with the machines. As each of us are 35 year career computer engineers, we rebut the accusation.
by A traveller
Posted Aug. 1, 2023 on Expedia
Excellent location. Walking about 15 min on the same street to City Center. Quiet place. Very clean. The place had everything we needed for our trip, including kitchen utensils.
Everything we did was via machines and we did not meet a single person. It was a bit weird but everything worked out. The check-in machine on the right did not have the letter "D" so that was a problem.
Comment from Hotel Management
Aug. 7, 2023 by Ihr Team vom Boardinghouse HOME, Hotel Management
Vielen Dank für Ihre Besuch und Ihr Feedback
by A traveller
Posted Apr. 14, 2023 on Hotels
Comment from Hotel Management
May 2, 2023 by Ihr Team vom Boardinghouse HOME, Hotel Management
Vielen Dank für Ihren Besuch und Ihre Bewertung.
by A traveller
Posted Jul. 22, 2020 on Hotels
Comment from Hotel Management
Aug. 20, 2020 by Ihr Team vom Boardinghouse HOME, Hotel Management
Vielen Dank für Ihren Besuch und Ihre anschließende Bewertung. Wir freuen uns sehr, besuchen Sie uns bald wieder.
by A traveller
Awesome place💯
Posted Jul. 19, 2020 on HotelsGreat location, easy to find, safe parking area, easy check in and out.
Comment from Hotel Management
Aug. 20, 2020 by Ihr Team vom Boardinghouse HOME, Hotel Management
Vielen Dank für Ihren Besuch und Ihre anschließende Bewertung. Wir freuen uns sehr, besuchen Sie uns bald wieder.
by A traveller
Posted Mar. 5, 2020 on Hotels
Comment from Hotel Management
Mar. 15, 2020 by Boardinghouse HOME, Hotel Management
Lieber Gast,
herzlichen Dank für Ihre Bewertung.
by A traveller
Comfortable appartement in central location
Posted Nov. 21, 2018 on HotelsI stayed two nights at the appartment hotel. It was easy to check-in through their computers. I needed my credit card to pay for a local tax.The appartment was cosy, the small kitchenette was very useful so I could prepare some food myself. The mattress was comfortable. It is about 10 minutes walk to the old town in Konstanz, which was very convenient. The only thing was that the red long hair carpet/rug was not the most clean one. When I mentioned it to the receptionist at check-out he told me that they are already planning to replace the carpets, so this issue should be solved in future.
Comment from Hotel Management
Dec. 4, 2018 by Ihr Team vom Boardinghouse HOME, Hotel Management
Vielen Dank für Ihren Besuch und Ihre anschließende Bewertung.
by A traveller
Good choice for staying in Konstanz
Posted Jun. 13, 2018 on HotelsWhile I'm not crazy about hotels with automated front desks, I really did like this place when I got inside. It's clean and up to date and on a quiet side street. It's also within walking distance of the historic downtown and Lake Constance.
Comment from Hotel Management
Jun. 22, 2018 by Ihr Team vom Boardinghouse HOME, Hotel Management
Vielen Dank für Ihre Besuch in unserem Haus und Ihre anschließende Bewertung
Recommended
for Personal Eventby A traveller
Posted Feb. 3, 2018 on Hotels
I think everything was very professional and cool. Perhaps a bit confusing at the check in desk since we have to do it ourselves. It would be more accommodating to have more stuff to do and restaurants within a walking distance.
Comment from Hotel Management
Feb. 8, 2018 by Ihr Team vom Boardinghouse HOME, Hotel Management
Vielen Dank für Ihren Besuch und Ihre anschließende Bewwertung unseres Hauses.
by Chan Yui
Posted Dec. 3, 2017 on Hotels
Remember to check in before parking your car into its garage (it is a self-served which require your room card in entering). The carpark is a bit hard to enter (given our car is 5meters long)
Comment from Hotel Management
Dec. 6, 2017
Vielen Dank für Ihre Buchung und Ihren Besuch in unserem Haus. Wir würden uns freuen Sie bald wieder als Gast in unserem Haus begrüßen zu dürfen.
