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Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

4.0 star property
4-star hotel with 1 outdoor pools, connected to a shopping center

Choose dates to view prices

Photo gallery for Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

Lobby
Airport shuttle
Outdoor pool
Club Deluxe King
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Kota Sri Mutiara Jln Yahya Pet, Kota Bharu, Kelantan, 15150
  • Place, Billion Shopping Centre
    ‪2 min walk‬
  • Place, Kota Bharu Mall
    ‪14 min walk‬
  • Place, Sultan Mohammad IV Stadium
    ‪19 min walk‬

Room options

Deluxe Premier King

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room King

Deluxe Room King

Deluxe Room King

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room Twin

Deluxe Room Twin

Deluxe Room Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Premier King

Deluxe Premier King

Deluxe Premier King

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Deluxe King

Club Deluxe King

Club Deluxe King

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Kota Bharu Suite

Kota Bharu Suite

Kota Bharu Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Deluxe Twin

Club Deluxe Twin

Club Deluxe Twin

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Club Deluxe King Room

  • Sleeps 2
  • Free WiFi

View all photos for Club Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Club Deluxe Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Premier King

Executive Premier King

Executive Premier King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Premier Twin

Executive Premier Twin

Executive Premier Twin

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the area

Kota Bharu

City center retreat .You'll be steps from Billion Shopping Centre and within a 15-minute walk of Kota Bharu Mall. Cultural Centre and Sultan Mohammad IV Stadium are also within 2 miles (3 km).

What's nearby

  • Billion Shopping Centre - 2 min walk - 0.2 km
  • Kota Bharu Mall - 14 min walk - 1.2 km
  • Sultan Mohammad IV Stadium - 19 min walk - 1.6 km
  • Kelantan Golf & Country Club - 3 min drive - 2.7 km
  • Siti Khadijah Central Market - 4 min drive - 3.1 km

Getting around

  • Wakaf Bharu Station - 11 min drive
  • Kota Bharu (KBR-Sultan Ismail Petra) - 18 min drive

Restaurants

  • ‪Ayang Cafe - ‬4 min walk
  • ‪Nasi Lemak Dusun Muda - ‬4 min walk
  • ‪Gano Kopitiam - ‬1 min walk
  • ‪Nasi Berlauk Malam Sudin Kubis - ‬3 min walk
  • ‪Palm Terrace Cafe - ‬2 min walk

About this property

Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

4-star hotel with 1 outdoor pools, connected to a shopping center
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Business amenities include a business center, meeting rooms, and limo/town car service.

WiFi is free in public spaces. Event space at this hotel measures 14284 square feet (1327 square meters) and includes conference space. The business-friendly Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) also features a terrace, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Kota Bharu hotel is smoke free.

  • 298 guestrooms or units
  • 20 levels
  • 2 dining venues
  • Meeting rooms
  • 14284 sq ft of conference space
  • 1327 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) offers 298 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Kota Bharu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (MYR 60 per night)

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Limo/town car service
  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 15 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 59 for adults and MYR 30 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 120.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 59 for adults and MYR 30 for children
  • Fee for wired internet in public areas: MYR 60 per night (rates may vary)
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 8)
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Hotel Kota Bharu

Hotel Kota Bharu Renaissance

Hotel Renaissance Kota Bharu

Kota Bharu Hotel Renaissance

Kota Bharu Renaissance

Kota Bharu Renaissance Hotel

Renaissance Hotel Kota Bharu

Renaissance Kota Bharu

Grand Renai Hotel Kota Bharu

Renaissance Kota Bharu Hotel Kelantan

Grand Renai Hotel

Grand Renai Kota Bharu

Grand Renai

Kota Bharu Renaissance

The Grand Renai Hotel Kota Bharu

Renaissance Kota Bharu Hotel

The Grand Renai

Frequently asked questions

How close is Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) to the airport?

Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) is 6.1 mi (18-min drive) away from the Kota Bharu (KBR-Sultan Ismail Petra) airport, the closest popular airport to the property.

How much does it cost to stay at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) on Jun 7, 2026 start from CA $83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) have an airport shuttle?

Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) offers an airport shuttle 24 hours a day, at scheduled times, for a charge of MYR 220 per vehicle, one-way.

How close is Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) to the beach?

This hotel is 8.5 mi (23-min drive) from Cahaya Bulan Beach and 10.3 mi (29-min drive) from Pantai Mek Mas. Don't forget your sunscreen!

Does Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) offer free breakfast?

Free breakfast isn’t provided at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel), but buffet breakfast is offered for a fee of MYR 59 for adults and MYR 30 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?

No, there is no casino at this hotel.

What time is check-in at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?

Free parking is not available at this hotel. Self parking is available for MYR 10 per day, and valet parking for MYR 15 per day.

Does Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) have a pool?

Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) features an outdoor pool.

Does Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) have a restaurant?

There are 2 onsite restaurants, offering options like Chinese cuisine and light fare.

Does Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) have a spa?

There are no spa services available at this hotel.

How close is Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) to downtown Kota Bharu?

Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) is 1.9 mi away from Kota Bharu.

Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 146 out of 349 reviews
Rating 8 - Good. 132 out of 349 reviews
Rating 6 - Okay. 51 out of 349 reviews
Rating 4 - Poor. 14 out of 349 reviews
Rating 2 - Terrible. 6 out of 349 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rusdi Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here.
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Siti

Liked: Cleanliness, staff & service, room comfort
Great location. Awesome staff!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights and I thought it was great - large hotel, well furnished, good gym & pool and close to everything in Kota Bharu.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at the Renai Hotel. The staff at the reception desk were always very helpful. The staff at breakfast were friendly and kept the area clean. Housekeeping was also very helpful and generous.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb breakfast spread !
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

DB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, next to shopping mall
Stayed 1 night in Sep 2019
Verified

8/10 Good

Chin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is comfortable and newly refurbished. Reasonable price for a 5 stars hotel standard. Good choice of breakfast selection too.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there b4, perhaps 10 yrs ago. Good friendly staff
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alia was great ❤️ and the security guard
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit run down for this hotel need refurbishment
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Tan

Liked: Cleanliness, staff & service
Overall condition is acceptable except cleanliness. The breakfast is nice.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Izahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance,good service and located right in the heart of the city. On the flip side breakfast was not as good, skipped it.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Abu Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will I Return. YES

Clean and comfortable. The breakfast was nice. Try the 1/2 boiled egg. Made to perfect. Room was spacious.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel

This hotel is absolutely gorgeous! Bed comfortable and clean. Staff very friendly. Food exceptional! The Billion Mall is connected so you don’t even need to leave the building to shop for fresh foods, clothing, electronics or sweet treats. There is a bowling alley on the fourth floor which was really fun as well. Really enjoyed this hotel. Be aware that there is no airport shuttle as the website advertises though, however the staff will arrange a taxi, make sure to have cash to pay the taxi if you choose that route. We ended up just doing Grab instead. Don’t expect a mini bar or soft drinks as advertised either. Lighting the room is a bit tricky, but once you figure it out the room lighting is great.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its clean and okay
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

mamizu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spacious room.. cant enjoy the pool coz its raining
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Decent Place

normal room is ok. quarantine room has lots of ants which come when they smell food on table.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

AIZAT HILMI ZAMZAM

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Mohd Diqi

Liked: Cleanliness, staff & service, property conditions & facilities
classic!!
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Roselind

Liked: Staff & service
Room is big but old. Toilet needs renovation as it look old, dirty and mold were everywhere. However, the plus point was the Front Desk staff. They were friendly and helpful, especially Hanis and her team who’s worked on 21/10/24 evening.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Shabnam

Liked: Cleanliness, staff & service, amenities
Renovations needed for this beautiful hotel. Remove old smelly carpet, painting hallways and needs new mattress. Need glass cleaning from outside. Other than that it is a beautiful place to stay.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staffs are friendly and helpful and the hotel build is grand lavish. Point to the management, I stayed in 11th storey. there are birds nested on the ceiling around lift compound, and strong stench of pigeon manure detected. Despite I am there just for minutes waiting for lift to come, but this really turn me off. Mall beside hotel are under renovation and most shops are closed. I saw local family coming out from building with chips and grocery but I can't find supermarket inside. This made the hotel dull as I do not have much place to go (gym also under renovation)
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

Needs some care and attention!

The hotel is definitely looking tired. The swimming pool is uncared for, cold and unfriendly and inhabited by pigeons. The in-house restaurant (Chinese) is diabolical…where the service was appalling, the food bland and ones conversation was drowned out by the wailing karaoke next door. The air-conditioning couldn’t be altered in the room so it was constantly cold and whilst well furnished it needs redecorating. The breakfast however was varied and pleasant. No decaffeinated drinks available and NO alcohol on sale in the hotel at all.
Stayed 2 nights in Jun 2024