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Aparthotel

Citadines Waterfront Kota Kinabalu

4.0 star property
4-star aparthotel near Imago Shopping Mall, connected to a rail/subway station

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Photo gallery for Citadines Waterfront Kota Kinabalu

Outdoor pool
43-inch LCD TV with cable channels
Coffee/tea maker, electric kettle, toaster
Lobby lounge
1-Bedroom Premier King | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
G-08 JALAN TUN FUAD STEPHENS, Kota Kinabalu, 88000
  • Place, Kota Kinabalu Central Market
    ‪1 min walk‬
  • Place, KK Plaza
    ‪1 min walk‬
  • Place, Gaya Street Sunday Market
    ‪6 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪10 min drive‬

Room options

View all photos for Premier Studio, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Premier Studio, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Studio, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Premier Studio, 2 Twin Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio, 1 Queen Bed, Sea View

Coffee/tea maker, electric kettle, toaster

Premier Studio, 1 Queen Bed, Sea View

  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Studio, 2 Twin Beds, Sea View

Premier Studio, 2 Single Beds, Sea View | View from room

Premier Studio, 2 Twin Beds, Sea View

  • 26 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1-Bedroom Premier Queen

43-inch LCD TV with cable channels

1-Bedroom Premier Queen

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1-Bedroom Premier King

43-inch LCD TV with cable channels

1-Bedroom Premier King

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1-Bedroom Premier Twin

In-room safe, desk, laptop workspace, blackout drapes

1-Bedroom Premier Twin

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Premier Apartment, 1 Bedroom, Sea View (King)

  • 56 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Premier King

In-room safe, desk, laptop workspace, blackout drapes

One-Bedroom Premier King

  • Sleeps 2

View all photos for One Bedroom Premier Twin

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Premier Twin

  • Sleeps 2

View all photos for One-Bedroom Premier King With Sea View

In-room safe, desk, laptop workspace, blackout drapes

One-Bedroom Premier King With Sea View

  • Sleeps 1

View all photos for Studio Premier Twin

In-room safe, desk, laptop workspace, blackout drapes

Studio Premier Twin

  • Sleeps 2

View all photos for Studio Premier Twin With Sea View

In-room safe, desk, laptop workspace, blackout drapes

Studio Premier Twin With Sea View

  • Sleeps 2

View all photos for Studio Premier Queen With Sea View

In-room safe, desk, laptop workspace, blackout drapes

Studio Premier Queen With Sea View

  • Sleeps 2

View all photos for One-Bedroom Premier Queen

In-room safe, desk, laptop workspace, blackout drapes

One-Bedroom Premier Queen

  • Sleeps 2

View all photos for Studio Premier Queen

In-room safe, desk, laptop workspace, blackout drapes

Studio Premier Queen

  • Sleeps 2

About the area

Kota Kinabalu

Downtown Kota Kinabalu stay.With a stay at this Downtown Kota Kinabalu aparthotel, you'll be steps from KK Plaza and Kota Kinabalu Central Market. Handicraft Market and Anjung Kinabalu are also within half a mile (1 km).
View more Aparthotels in Kota KinabaluOpens in a new window

What's nearby

  • Kota Kinabalu Central Market - 1 min walk - 0.1 km
  • KK Plaza - 1 min walk - 0.1 km
  • Centre Point - 5 min walk - 0.5 km
  • Gaya Street Sunday Market - 6 min walk - 0.6 km
  • Suria Sabah Shopping Mall - 8 min walk - 0.7 km

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 15 min drive

Restaurants

  • ‪Seng Hing Coffee Shop - ‬4 min walk
  • ‪Bakso Safma Viva - ‬4 min walk
  • ‪KK Garden Seafood - ‬2 min walk
  • ‪Sin Bee Heong (新美香肉干行） - ‬3 min walk
  • ‪Bawah Jambatan Segama - ‬3 min walk

About this property

Citadines Waterfront Kota Kinabalu

4-star aparthotel near Imago Shopping Mall, connected to a rail/subway station
Citadines Waterfront Kota Kinabalu offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. The business-friendly Citadines Waterfront Kota Kinabalu also features concierge services, a front-desk safe, and an elevator. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kota Kinabalu aparthotel.

  • 396 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Citadines Waterfront Kota Kinabalu offers 396 air-conditioned accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards.

Similar properties

Outdoor pool
Hyatt Regency Kinabalu
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  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,002 reviews
The price is CA $122
CA $135 total
includes taxes & fees
Jan 7 - Jan 8, 2026
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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 20 per day)
  • Limited onsite self parking

Family friendly

  • Children stay free (see details)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Toaster
  • Water dispenser

Dining

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: MYR 55 for adults and MYR 55 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 43-inch LCD TV with cable channels

Work spaces

  • Desk chair
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator (50 inch wide door)
  • Thin carpet in room
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Safe
  • Safe at front desk

Location highlights

  • Connected to a rail/subway station
  • In a business district
  • Near the airport
  • On the waterfront

Things to do

  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 396 units
  • Banquet hall
  • Bulk dispensers for toiletries
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Waterfront Kota Kinabalu

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 55 for adults and MYR 55 for children
  • Self parking fee: MYR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Citadines Waterfront KK
Citadines Waterfront Kota Kinabalu Aparthotel
Citadines Waterfront Kota Kinabalu Kota Kinabalu
Citadines Waterfront Kota Kinabalu Aparthotel Kota Kinabalu

Citadines Waterfront Kota Kinabalu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 48 reviews
Rating 8 - Good. 14 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Craig

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We arrived at the property all was going well till we had a fire and had to vacate the property at 1 am and couldnt get back to our romm till 5 am to get our gear after seeing the manager in the lobby and speaking to the hotel twice we keep getting fobbed off after they promised the refund. The facility is nice but the management need to honour their promuses and at least email us
Stayed 1 night in Jul 2025

6/10 Okay

Melinda

Travelled with family
Disliked: Property conditions & facilities
A fire broke out overnight in the hotel. It was chaos. Difficult to find emergency exit, no communication to guests
Stayed 4 nights in Jul 2025

10/10 Excellent

MADALAINE

Stayed 3 nights in Jun 2025

10/10 Excellent

Elise

Liked: Amenities, property conditions & facilities
Great location, clean and comfortable rooms with a lovely pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christina

Stayed 4 nights in Mar 2025

10/10 Excellent

Fleur

Travelled with group
Liked: Cleanliness, room comfort

Long weekend in KK, Sabah…

Central location, near shops and restaurants and on the waterfront, with friendly and helpful staff. Optional breakfast buffet and they made us a packed breakfast for our trip out. Pool overlooks the sea and there is a large lounge to relax in plus a small gym. Room was clean and adequate with a great kitchenette within the room, cooker, microwave, saucepans, kettle and a full fridge freezer. We would stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nurhakim

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A very nice stay. Would come back again for sure.
Stayed 3 nights in Mar 2025

6/10 Okay

Phil

Travelled with partner
Liked: Cleanliness
The staff were friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, room comfort
Excellent service, great location, Excellent breakfast.
Stayed 4 nights in Feb 2025

2/10 Terrible

Patricia

Travelled with partner
Liked: Cleanliness
We have no complaints about the unit when we walked in however it was located in a bad part of a disgusting town of Kota Kinabalu. We could not bring ourselves to stay and left and went up the street and checked into the Marriott.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher, Chandler

Liked: Cleanliness, amenities, property conditions & facilities
Nice place. Very friendly!!
Stayed 1 night in Jan 2025

10/10 Excellent

POH HWA

Travelled with family
Liked: Amenities
Property was new, nice, and big (it was basically a full fledged one room apartment we had). Two TVs, kitchenette and washing machine. Location was well placed within 10min walk to gaya street. Only drawback was that Citadines co-shares the plot and common facilities w an apartment building called Northshore (different wing) which brings along w that, tons of short-stay crowd (amongst them children) and noise in the common areas, esp the pool.
Stayed 3 nights in Sep 2024

8/10 Good

M M TAUHIDUR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good short stay.
Stayed 3 nights in Jul 2024

8/10 Good

Helen Mui Leng

Liked: Cleanliness, staff & service
Sad to note there wasn’t a swimming pool per se but only an adult wading pool that allows you to enjoy the cooling off & sunset. No attendant in sight in the gym ( suppose to collect pool towel) & no pool towels available except the small ones. Went down @ 4.00pm to 6th level & left about 5.00pm or so when I sighted hotel staff with the load of clean fresh pool towels! Only a coffeeshop available for dining with limited menu choices. Not convenient for those on short stays despite the fact that my room has the kitchen facilities & cutlery.
Stayed 1 night in Aug 2024

10/10 Excellent

Yi Xian Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Brand new, good sizing and the room were very well equipped. The value for money was good and again, because it is very new, everything was in very good condition. Good location as well. Would return again definitely!
Stayed 1 night in Jul 2024

10/10 Excellent

Hean Leng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Choon Guan, Georgetown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small kitchen is a plus make easy for some light cooking possible.Nice sunset lounge for relaxation.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yai King

Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient location with accessibility to mall and dining places. The hotel lobby was clean. The room is clean, but not very spacious. The toilet is also clean and nice.
Stayed 1 night in Apr 2024

8/10 Good

KOTARO

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

깔끔한 신축호텔입니다

신축이라 방이 매우 깨끗하고 좋았습니다. 직원들은 친절하지만 이용객이 많아 리셉션은 매우 붐비는 편입니다. Ashore hotel 과 건물은 공유하지만 수영장은 별도로 있습니다. 위치도 쇼핑몰, 야시장 모두 도보거리라 편리했습니다.
Stayed 6 nights in Aug 2025

8/10 Good

kwang sub

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Hyeonju

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
직원들은 정말 친절합니다. 요청하는 건들은 시간이 오래걸려도 해줬어요. 하지만 욕조 배수가 좋지않아 샤워때마다 힘들었고, 페이스타월이 준비되지않아서 요청해서 받아야했어요. 에이전트의 실수로 예약한 방과 다른 방이 배정되어 시작부터 그다지 기분이 좋지않았는데, 욕실 청소상태가 좋지 않아 더 별로였어요. 위치는 정말좋아요. 바로 앞에 필리피노마켓으로 망고랑바나나튀김, 닭꼬치, 나시고랭등을 포장해서 피곤한날 방에서 편하게 먹었고, 가야 스트릿이랑도 가까워서 이펑락사, 유잇청에서 조식을 사먹었어요. 제셀톤선착장도 걸어서 10분정도 였어요. 로비층에 편의점 있고, 1분거리에 정말 싸고 맛난 아이스크림 가게가 있어요. 장점은 많지만 다시 가고싶지는 않아요. 욕실이 너무불편했고, 세탁실이 사용료가 너무 비쌌어요.
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was small, but nice view from the pool. Really nice spot. Gym is cool too. Close of everything.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

추천합니다

깨끗하고 주변에 관광지 걸어서 가기 좋음 1층에 버거킹과 24시간 orange 편의점 있어요
Stayed 7 nights in Apr 2025