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Mandarin Hotel

2.0 star property
Hotel near Suria Sabah Shopping Mall in Kota Kinabalu

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Photo gallery for Mandarin Hotel

View from property
Lobby
Junior Suite | View from room
Desk, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
No 136 & 138, Jalan Gaya, Kota Kinabalu, Sabah, 88000
  • Gaya Street Sunday Market
    ‪2 min walk‬
  • Suria Sabah Shopping Mall
    ‪6 min walk‬
  • Jesselton Point Ferry Terminal
    ‪11 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪8 min drive‬

Room options

View all photos for Junior Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior King Room

Desk, blackout drapes, iron/ironing board, free WiFi

Superior King Room

  • 13.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, No Windows

Superior Room, No Windows

Superior Room, No Windows

  • 14 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Kota Kinabalu

City center stay.Within a 15-minute walk of this Downtown Kota Kinabalu hotel, you'll find Suria Sabah Shopping Mall and Jesselton Point Ferry Terminal. Api Api Night Food Market Gaya Street and Gaya Street Sunday Market are also within half a mile (1 km).

What's nearby

  • Gaya Street Sunday Market - 2 min walk - 0.2 km
  • Kota Kinabalu Central Market - 5 min walk - 0.4 km
  • Suria Sabah Shopping Mall - 6 min walk - 0.6 km
  • Jesselton Point Ferry Terminal - 11 min walk - 1.0 km
  • Imago Shopping Mall - 19 min walk - 1.7 km

Getting around

  • Tanjung Aru Station - 9 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 16 min drive

Restaurants

  • ‪The Royal Coconut - ‬2 min walk
  • ‪Kedai Kopi Yee Fung - ‬1 min walk
  • ‪Guan's Kopitiam 源茶室 - ‬1 min walk
  • ‪Kedai Kopi Yuit Cheong - ‬2 min walk
  • ‪Mizumizu Coffee - ‬1 min walk

About this property

Mandarin Hotel

Hotel near Suria Sabah Shopping Mall in Kota Kinabalu
Mandarin Hotel offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. A shuttle from the hotel to the airport is free (available on request). The business-friendly Mandarin Hotel also features dry cleaning/laundry services and an elevator.

This Kota Kinabalu hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 7 levels
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
Mandarin Hotel offers 81 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, slippers, bidets, and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Malay

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  • Air conditioning
  • Laundry
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The price is CA $37
CA $49 total
includes taxes & fees
Jun 9 - Jun 10
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free airport drop-off shuttle from 7:00 AM to 5:00 PM at scheduled times and on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Mandarin Hotel Kota Kinabalu
Mandarin Kota Kinabalu
Mandarin Hotel Hotel
Mandarin Hotel Kota Kinabalu
Mandarin Hotel Hotel Kota Kinabalu

Mandarin Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 86 out of 233 reviews
Rating 8 - Good. 107 out of 233 reviews
Rating 6 - Okay. 31 out of 233 reviews
Rating 4 - Poor. 7 out of 233 reviews
Rating 2 - Terrible. 2 out of 233 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

TENGKU NOR IZUANSHAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic
Stayed 1 night in Apr 2025

4/10 Poor

Chris

Stayed 1 night in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was walkable distance. Despite it being crowded on the weekend due to some market....still could sleep well.....it was a good trip. Will definitely stay here again. Good for solo travellers as it was an option for a single bed.
Stayed 2 nights in Sep 2024

6/10 Okay

Scot

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok hotel centered on old area of kota kinabalu. Staff was very nice. Room was average with some updates. Has refrigerator but also has slot that room key must be inserted in for electricity to work. When you take key and leave room refrigerator has no power. Why have refrigerator? Hotel was quiet but hallways smelled like cigarettes. I think there are better choices in KK at this price point.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, Great Location

Walking distace from main pier and bus station. Not far ride from airport. Staff were all wonderful. Would stay again 100%.
Stayed 2 nights in Jan 2024

6/10 Okay

Chi

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Basin tap is tight and the toilet roll is far to reach
Stayed 3 nights in Oct 2023

10/10 Excellent

Florine

10/10 Excellent

THRUVARASU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing as the staff and front desk were more than friendly
Stayed 2 nights in May 2020

8/10 Good

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable and Clean Hotel.

We really enjoyed our stay here,the rooms were spotlessly clean and the staff were very helpful and friendly. Lots of restaurants and shopping around this area, would definitely use the hotel again. use again.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Aug 2019

8/10 Good

WAI LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit disappointed this time

Location - Excellent Staff - friendly Cons - room a bit dusty and no hot water shower for room 9416.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Location is good but too noisy even we closed the windows, and someone ate durian in the hotel.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service ok
Stayed 1 night in Sep 2019

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the city center (Jetty, waterfront, night market, good restaurants). The staffs were very nice and happy to switch rooms for us upon request. Room view was not very nice, though, but admittedly it is hard to find a good view with how buildings in KK are placed.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soundproofing between rooms is very poor. Other than that, the room is clean and comfortable. The location of the hotel is awesome. The staff are very friendly and attentive.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jun 2019

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect KK base!

The Mandarin was the perfect location, the staff were all lovely - so friendly and helpful. I had the pleasure of meeting the manager who gave me some great advice, I booked for 2 nights and stayed for 3! If you need a comfortable base in KK because you’re out exploring then this is perfect. Small, compact but perfect for me a solo traveler wanting to spend my days exploring. My bed was very comfortable and the shower was lovely!
Stayed 2 nights in May 2019

8/10 Good

Megan, USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good- walking distance to markets, waterfront, ferry etc. Staff is very nice. The rooms are a little small and feels cramped and the window is small, but the bathroom is very modern and excellent.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Great place to stay if you're here for Borneo Marathon. Shuttle bus pickup point is a walking distance away. Additional bonus, free transport from Hotel to Airport on checkout day. Lots of activities around the hotel area, walking distance to Gaya Street.
Stayed 1 night in Apr 2019

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easter 2019 stay

It was good. Location next to alot of great food and mall. Except late night karaoke and friday pasa malam and Sunday mkts either keeps us awake or wakes us too early.
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service

Yun

Very good location for food
Stayed 1 night in Apr 2019

8/10 Good

Yew Shen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
We can heard our next room talking or playing radio... Bit noisy and disturb sleep time
Stayed 3 nights in Mar 2019

10/10 Excellent

lilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is great - close to shops and restaurants.
Stayed 2 nights in Mar 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top place

Bang in the middle of KK and a wonderful place to stay.Basic but lives up to and excedes the services it provides.Full of smiles and helpful staff.
Stayed 6 nights in Jan 2019