Overall is okay. For the toiletries, it is not complete, it would be great if they also provide tooth brush and tooth paste. In my opinion, the receptionist need to improve in behavior especially in talking with the customer. The welcome feels cold vibe, no smile at all, the tone like there no soul. Receptionist is important as it is the front liners of a hotel.
Make up room not available, face tissue not refill, toilet paper not available and small ants are found in the room. The corridor full off dead bees.
Previously the service is good.