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Best Western Plus Krakow Old Town

3.0 star property
3-star hotel near Main Market Square

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Photo gallery for Best Western Plus Krakow Old Town

Exterior
Lobby
Reception
Free daily buffet breakfast
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Sw. Gertrudy Street 6, Kraków, Lesser Poland, 31-046
  • Place, Planty Park
    ‪1 min walk‬
  • Place, Main Market Square
    ‪6 min walk‬
  • Place, Wawel Castle
    ‪8 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪33 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed, Non Smoking, Refrigerator

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

Premium Room, 1 Single Bed, Non Smoking, Refrigerator

Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, Non Smoking, Refrigerator

Premium Room, 2 Single Beds, Non Smoking, Refrigerator

Premium Room, 2 Twin Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

Superior Room, 2 Single Beds, Non Smoking, Refrigerator

Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

2 Single Beds, Non-Smoking, Premium Room, Tea And Coffee Making Facilities, Refrigerator, Safe, Iron And Ironing Board

  • Sleeps 2

1 Single Bed, Non-Smoking, Premium Room, Tea And Coffee Making Facilities, Refrigerator, Safe, Iron And Ironing Board

  • Sleeps 1

1 Double Bed, Non-Smoking, Premium Room, Tea And Coffee Making Facilities, Refrigerator, Safe, Iron And Ironing Board

  • Sleeps 2

2 Single Beds, Non-Smoking, Superior Room, Sitting Area, Refrigerator, Safe, Iron And Ironing Board

  • Sleeps 2

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About the area

Kraków

Heart of Kraków.Within a 10-minute walk of this Kraków City Centre hotel, you'll find Royal Road and Main Market Square. Planty Park and Holy Trinity Church are also within half a mile (1 km).

What's nearby

  • Planty Park - 1 min walk - 0.1 km
  • Royal Road - 1 min walk - 0.1 km
  • Main Market Square - 6 min walk - 0.6 km
  • St. Mary's Basilica - 6 min walk - 0.6 km
  • Wawel Castle - 8 min walk - 0.7 km

Getting around

  • Turowicza Station - 7 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 8 min drive
  • John Paul II - Balice Airport (KRK) - 30 min drive

Restaurants

  • ‪Bar Mleczny Pod Temidą - ‬5 min walk
  • ‪Restauracja Czarna Kaczka - ‬4 min walk
  • ‪MO-JA - ‬5 min walk
  • ‪Dziórawy Kocioł - ‬5 min walk
  • ‪Miód Malina - ‬4 min walk

About this property

Best Western Plus Krakow Old Town

3-star hotel near Main Market Square
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Krakow Old Town. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3-star Kraków hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Krakow Old Town offers 92 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Free WiFi
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 65 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 80.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 65 per day
  • Rollaway bed fee: PLN 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Hotel Krakow Old Town
Best Western Plus Krakow Old Town Hotel
Best Western Krakow Old Town Hotel Krakow
Best Western Krakow Old Town Hotel
Monopol Hotel Krakow
Best Western Krakow Old Town
Plus Krakow Old Town Krakow
Best Western Plus Krakow Old Town Hotel
Best Western Plus Krakow Old Town Kraków
Best Western Plus Krakow Old Town Hotel Kraków

Frequently asked questions

How close is Best Western Plus Krakow Old Town to the airport?

Best Western Plus Krakow Old Town is 10 mi (30-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Krakow Old Town?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Krakow Old Town on Apr 20, 2026 start from CA $213, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Krakow Old Town have an airport shuttle?

Best Western Plus Krakow Old Town offers an airport shuttle 24 hours a day, for a charge of PLN 100 per vehicle, one way.

Does Best Western Plus Krakow Old Town offer free breakfast?

Best Western Plus Krakow Old Town offers free buffet breakfast every day from 7 AM to 10 AM.

Is there a casino at Best Western Plus Krakow Old Town?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Krakow Old Town?

Check-in start time: 3:00 PM; Check-in end time: 8 AM.

Is there free parking at Best Western Plus Krakow Old Town?

Free parking is not available at this hotel. Self parking is available for PLN 65 per day.

Does Best Western Plus Krakow Old Town have a pool?

Best Western Plus Krakow Old Town does not have a pool.

Does Best Western Plus Krakow Old Town have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Plus Krakow Old Town have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Krakow Old Town to downtown Kraków?

Best Western Plus Krakow Old Town is 0.3 mi away from Kraków.

Best Western Plus Krakow Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 414 out of 1000 reviews
Rating 8 - Good. 460 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Dilwyn

Liked: Cleanliness, staff & service, amenities
Room clean and warm. Staff helpful.
Stayed 4 nights in Jan 2026

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful except for one of the early morning breakfast personnel. The front desk told us we could go into have breakfast 15 minutes before they actually opened because we were being picked up for an early flight. When we went in this woman was so rude. We just left.
Stayed 5 nights in Nov 2025

8/10 Good

Amanda, Belfast

Stayed 3 nights in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location Great breakfast Didn’t have much interaction with staff but all were friendly and efficient Housekeeping did a great job.
Stayed 4 nights in Nov 2025

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 single beds not what we expected .breakfast not great no bacon and sausage not nice
Stayed 1 night in Nov 2025

10/10 Excellent

Penelope

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and lovely staff. Second time of staying here.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great and location was right by Rynek-great!
Stayed 2 nights in Oct 2025

8/10 Good

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, variety at breakfast. We had an early pick up time for an excursion and the hotel made up breakfast bags for us to take with us as we would have missed breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean, friendly staff, good variety of food on breakfast buffet. Great location for trips. Definitely recommend and will be back.
Stayed 3 nights in Oct 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent location for the centre of the city. Good range of breakfast choices. Comfortable beds with nice bed linen
Stayed 3 nights in Oct 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff, very clean and a great location

Hotel facilities were fresh and clean, staff were excellent and very helpful. Restaurant service was surprisingly slow despite being very, very quiet when we ate there.
Stayed 1 night in Aug 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the market square in front is the park, 5 minutes to main station.
Stayed 4 nights in Jun 2025

10/10 Excellent

jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent location,room was clean and ready early, breakfast was lovely
Stayed 4 nights in Jun 2025

6/10 Okay

Kelsey

Travelled with group
Liked: Amenities
The location of the property is great with convenient parker. Remember, that you need to call in advance to reserve a parking spot for yourself. The overall design of the inside of the property is interesting. The lighting was very bright inside the room & the hallways. and the AC unit didn't work. But other than that, it was an easy and convenient place to stay in Krakow.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Comfortable. Good buffet breakfast. Friendly helpful staff
Stayed 4 nights in May 2025

10/10 Excellent

Paul

Stayed 2 nights in May 2025

8/10 Good

Emma Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant hotel, the area is very quiet. Within walking distance of the main square
Stayed 4 nights in May 2025

8/10 Good

piaras

Stayed 1 night in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Great location..

The best part of this hotel is the location. You are basically across the street from the old town. So going to places to eat was easy. The staff are actually very friendly and helpful. We even enjoyed a few drinks in the small bar area/room. But if you have the option request a bigger room for more comfort. Some of the rooms are a bit on the small side so if you are with some one else it feels a bit cramped. But it was comfortable for just sleeping.
Stayed 4 nights in Feb 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, clean and staff are very helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Moira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location.
Stayed 3 nights in Feb 2025

10/10 Excellent

matthew

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2025

8/10 Good

Phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine, Melrose Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area has it all. The best Western offers a free buffet breakfast in the morning, that allows for eating and heading off to your adventure. The best western hotel is really walkable to so many areas in city center and near the old Jewish quarter. Also, the train runs right in front of the hotel. Everything is so easily accessible. The staff is helpful and friendly. Absolutely recommend this hotel ♥️
Stayed 6 nights in Jan 2025